Facilities

Elevator
ATM/banking
Gift shops or newsstand
Golfing nearby
Sailing nearby
Breakfast available (surcharge)
Personal motorized watercraft on site
Scooter/moped rentals nearby
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Excellent service
Clean and beautiful environment
Cons:
Distance from the city center
Issues with bathroom ventilation

Categories

Cleanliness
8.25
The family room was clean, but there was no mention of cleanliness in other areas.
Service
9.35
Staff were consistently praised for their kindness and excellent service.
Location
8.25
Slight inconvenience due to distance from the bustling area, but acceptable.
Room Quality
8.75
Rooms were described as clean with great views.
Amenities
8.75
The pool was noted to be beautiful and well-kept.
Value for Money
8.75
General sentiment suggests good value despite some minor issues.
Food and Beverage
9.25
Breakfast was highlighted as tasty with a variety of options.
Overall Experience
9.05
Overall satisfaction was high with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:57

Property Description

Luxurious Amenities
Indulge in the 2 outdoor swimming pools and a 24-hour fitness center. The hotel offers complimentary Wi-Fi, concierge services, and gift shops, ensuring a comfortable stay.

Dining Delights
Savor delectable meals at The Terrace or opt for room service. With 2 restaurants, 2 coffee shops/cafes, a poolside bar, and 2 bars/lounges, culinary satisfaction is guaranteed.

Convenient Facilities
Benefit from business services, dry cleaning, and a 24-hour front desk. Enjoy air-conditioned rooms with modern amenities and stunning views. The hotel provides a roundtrip airport shuttle and free self-parking for convenience.

Book your unforgettable stay at Crowne Plaza Resort Guam, an IHG Hotel, and immerse yourself in luxury and leisure at the heart of Tamuning.

Important information:

  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Covid

    Property does not offer onsite COVID-19 testing

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.8
Based on 141 reviews
Cleanliness: 8.25
Service: 9.35
Location: 8.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.05
T
TAKAYUKI • solo_traveller • jp
7
2026-08-29 • via Nuitee
J
JULIENNE • solo_traveller • us
10
2026-08-22 • via Nuitee
A
Abe • family_with_children • jp
8
楽しかった
Pros:

4泊５日の家族旅行でした。
コンセントが多いこと。ランドリーがあり、要望したら物干しを貸してくれたこと。
指定時間でサップが無料でできたこと。
スタッフの方々がとても親切だったこと。

Cons:

シャワーの水圧が低かった。

2026-08-21 • via Nuitee
Y
youngil • family_with_children • kr
10
Pros:

아침조식도 좋고 숙소도 좋았음

Cons:

클럽 서비스 품목이 협소함

2026-08-20 • via Nuitee
D
Donna Jesanne • family_with_children • us
9
The pool was intimate! The family pool for kids could use a little more seating. The Terrace buffet on Sundays was amazi
Pros:

Our oceanview premium king exceeded our expectations! We loved the comfortable bed and the space in comparison to a lot of the hotels we’ve booked before. The staff was incredible. 10/10 service!

Cons:

Our room was mostly clean. They could’ve vacuumed a little better but we’re also crazy because we have a toddler who crawls and picks up everything she sees. Everything else was good.

2026-08-18 • via Nuitee
K
Karolina • couple • pl
10
2026-08-16 • via Nuitee
J
Jack Robertson • solo_traveller • us
9
2026-08-15 • via Nuitee
J
Junpei • couple • jp
10
最高でした！また泊まりたい
Pros:

日本人スタッフの方もいて大変有り難かったです。
またオーシャンフロントの部屋が最高でした。
施設のプールも目の前のビーチも綺麗でとても良かった。

2026-08-12 • via Nuitee
M
Masafumi • extended_group • jp
9
満足
Pros:

スタッフのサービス

Cons:

特に無し

2026-08-09 • via Nuitee
A
Angela • family_with_children • jp
10
Family friendly luxury!
Pros:

We booked the hotel for the pool for our kids, they loved it! So did we - there is a kids pool and adult pool separate!

Cons:

Everything was perfect!

2026-08-05 • via Nuitee
K
Kojiro • solo_traveller • jp
9
2026-08-03 • via Nuitee
A
ayumi • solo_traveller • jp
9
2026-07-25 • via Nuitee
M
Maria • family_with_children • gu
8
Pros:

Very comfortable and nice.

Cons:

Food is terrible. Flies at the buffet.

2026-07-24 • via Nuitee
K
kwang su • solo_traveller • kr
8
2026-07-23 • via Nuitee
H
Harold • couple • us
10
2026-07-21 • via Nuitee
M
MPI • solo_traveller • ph
9
Pros:

The kiddie pool area

Cons:

Nothing

2026-07-13 • via Nuitee
M
MPI • solo_traveller • ph
9
Pros:

There was smores every afternoin. Kids loved it.

2026-07-13 • via Nuitee
C
Connie • couple • gu
9
Wonderful
Pros:

Neat n clean

Cons:

It was located at the way end n far from elevator.

2026-07-13 • via Nuitee
M
Mike • solo_traveller • us
9
2026-07-09 • via Nuitee
Y
YU LE • solo_traveller • tw
9
Pros:

1、入住櫃檯人員的服務很用心
2、房間及設施很滿意
3、因為是生日旅行，進房看到飯店用心的折蛋糕毛巾及卡片

Cons:

住三個晚上，但房間清潔人員沒有確實補備品！

2026-07-04 • via Nuitee