Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful view
Cons:
Small room
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
8.13
Some reviews mentioned cleanliness issues with facilities and towels.
Service
9.6
Staff were generally described as very kind and attentive.
Location
9.64
Great location with proximity to the beach and airport.
Room Quality
8.09
Rooms were noted as small and somewhat outdated.
Amenities
9.12
Facilities are generally well-maintained with good amenities.
Value for Money
8.58
Prices were considered high for the room quality.
Food and Beverage
8.13
Buffet breakfast lacked variety and flavor.
Overall Experience
9.1
Overall positive experience despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:32

Property Description

Luxurious Beachfront Property

Located on the stunning Tumon Bay, Crowne Plaza Guam offers a luxurious stay with fully renovated rooms and top-notch amenities.

Spectacular Views and Family-Friendly Accommodations

Enjoy breathtaking views of the ocean from most rooms, including spacious Family Suites and 1-Bedroom Suites. Club Level rooms provide exclusive access to the Club Lounge for added comfort.

Exciting Activities and Dining Experiences

Relax by the pools, engage in watersports, or indulge in all-day dining at The Terrace. The Infinity Bar offers a perfect setting for sunset views. Don't miss the cultural BBQ show for a taste of local traditions.

Immerse yourself in the beauty of Micronesia at Crowne Plaza Guam – book your stay now for an unforgettable experience!

Important information:

The airport shuttle service will incur an additional charge of USD 35 per car.

The airport shuttle service can accommodate a maximum of 4 guests per car.

Please inform Crowne Plaza Resort Guam in advance if you want to use the service and provide them with your flight details, using the contact details found on the booking confirmation.

Please let Crowne Plaza Resort Guam know your expected arrival time in advance. You can use the special requests box when booking, or contact the property using the contact details found on the booking confirmation.

Children aged 11 years and below can stay free of charge when using existing bedding.

Our Beach Access, Kids Pool and Kids Club are reopening as of May 2024.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 605 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.09
Amenities: 9.12
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 9.1
S
Shuyuan • family_with_children • tw
9
2026-02-12 • via Nuitee
N
Nicholas • solo_traveller • us
8
2026-02-10 • via Nuitee
Y
Yong Jun • family_with_children • kr
10
2026-02-10 • via Nuitee
Y
YUKO • family_with_children • jp
10
ファミリーには最高です。
Pros:

子ども用プールが充実していた。また、マシュマロを焼いてビスケットを挟んで食べられるイベントがあり、子ども達がすごく楽しんでいた。

2026-02-09 • via Nuitee
L
Li • couple • ca
8
Great hotel in Guam
Pros:

The resort is really nice. Facing to the ocean. Big parking lot. Nice staff.

Cons:

Nothing

2026-02-08 • via Nuitee
E
Elena • family_with_children • es
8
2026-01-28 • via Nuitee
Y
YI CHEN • family_with_children • tw
10
2026-01-27 • via Nuitee
M
Momoko • solo_traveller • jp
8
2026-01-21 • via Nuitee
D
Douglas • solo_traveller • us
9
2026-01-19 • via Nuitee
M
MENGJU • family_with_children • tw
5
Cons:

希望有 可以存放冰品的冰箱 可自己加熱的微波爐

2026-01-19 • via Nuitee
N
NANA • extended_group • jp
8
2026-01-19 • via Nuitee
M
MAHARU • couple • jp
8
2026-01-19 • via Nuitee
C
Charity • family_with_children • gu
8
2026-01-18 • via Nuitee
B
Bayarsaikhan Pavlov • couple • mn
7
2026-01-18 • via Nuitee
E
Eun Kyung • extended_group • kr
9
Pros:

새로 리모델 되어서 깨끗하고 편안한 분위기입니다. 어린이들 데리고 가기는 너무 만족스러워요. 바다에 나가기도 아주 편하고 동선이 단순해서 좋아요. 특히 영유아풀이 좋았어요. 아기들이 있다면 추천합니다. 어린이들이 놀기에도 아주 좋아요.
조식 부페도 요란하지 않지만 좋았고요. 풀장에서 시켜먹는 식사도 맛있어요.
저녁 부페는 해산물이 많아서 랍스터와 굴 구이 만으로도 돈값은 다 한 것 같고 로스트비프가 맛있었어요. 몽골리안 비프 코너에 스프가 있는데 그 국물 맛이 좋았어요.
낮에는 아기들이 있어서 음식을 데워먹고 싶었는데 식당에 전자레인지가 설치되어 있어서 자유롭게 남은 음식을 데울 수 있었어요. 아기들 데리고 간 고객들 마음을 잘 반영해주신 것 같아요. 다른 럭셔리 호텔도 돌아봤는데 이곳이 제일 판안하고 숙박으로는 더 나은 것 닽아요.

Cons:

1.풀장에 그늘이 너무 없었어요. 비치가 작긴 하지만 파라솔이라도 운영하면 좋겠는데 땡볕입니다, 풀장에도 그늘막이나 파라솔이 너무 모자라고 있는 것도 고장나서 못쓰네요. 다른 호텔들은 원두막 모양 그늘이나 파라솔이 많은데 그 점이 제일 아쉬웠어요. 나무가 많으면 그늘이 있을텐데 그늘이 너무 없습니다.
2. 풀장에서 식사할 때 첫날은 진짜 맛있었는데 같은 메뉴가 다음날은 다르게 조리되어 나오네요. 그점이 아쉬웠어요. 요리 품질의 일관성이 부족합니다.

2026-01-18 • via Nuitee
S
Solongo • family_with_children • mn
10
Pros:

Clean and quite

2026-01-15 • via Nuitee
R
REIRA • couple • jp
8
快適な宿泊
Pros:

立地の良さとスタッフがフレンドリーな点
またプールタオルの貸しだしなど設備が充実していた点

Cons:

部屋の中が湿っていて床が濡れていた点

2026-01-13 • via Nuitee
T
tsubasa • solo_traveller • jp
7
2026-01-12 • via Nuitee
M
Maxim • couple • ru
9
2026-01-12 • via Nuitee
D
David • family_with_children • at
7
Pros:

Pool und wasserrutsche. Strand und Meer top!

Cons:

Frühstück und Abendessen war Massenware, mehr Qualität statt Quantität wäre wünschenswert. Air Condition zu kalt in den allgemeinenen Räumen.

2026-01-12 • via Nuitee