Residence Royale Hôtel

Hotels
6.7 (54 reviews)
240, Rue 29 B Prolongée Carénage , Cap-Haïtien , ht

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Tour desk
Car hire
See all facilities

Review Highlights

Pros:
Helpful staff
Beautiful and clean environment
Cons:
Food quality inadequate
Cleanliness issues

Categories

Cleanliness
4.95
The shower was not clean, and the showerhead was broken.
Service
7.95
Very helpful staff, made you feel like family.
Location
7.95
The property is intended to be a great spot once renovations are complete.
Room Quality
6.95
Standard quality for this hotel tier.
Amenities
7.95
Standard quality for this hotel tier.
Value for Money
5.95
Standard quality for this hotel tier.
Food and Beverage
3.95
The food was described as disgusting, and portions could be bigger.
Overall Experience
7.95
The stay was amazing and family-friendly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:01

Property Description

Luxurious Accommodation
Residence Royale Hôtel in Cap-Haïtien, just 1.6 km from Rival Beach, offers a perfect blend of comfort and style. Guests can enjoy the outdoor swimming pool, free private parking, and lush garden during their stay.

Exceptional Services
Indulge in the convenience of a restaurant, free shuttle service, and room service. Stay connected with complimentary WiFi available throughout the property. The 24-hour front desk ensures all your needs are met promptly.

Relaxing Amenities
Select rooms feature a private bathroom and a balcony, providing a serene space to unwind and enjoy the scenic views. Don't miss the chance to experience true relaxation at Residence Royale Hôtel.

Book now to elevate your stay at Residence Royale Hôtel and create unforgettable memories.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for US$50 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

6.7
Based on 54 reviews
Cleanliness: 4.95
Service: 7.95
Location: 7.95
Room Quality: 6.95
Amenities: 7.95
Value for Money: 5.95
Food and Beverage: 3.95
Overall Experience: 7.95
G
Giordani • solo_traveller • us
8
Pros:

Le confort, l environnement

Cons:

Le manque de serviette par terre

2026-04-23 • via Nuitee
G
Guerda • solo_traveller • ht
7
Très agréable
Pros:

Le service est bonne la nourriture aussi

Cons:

La propreté

2026-04-13 • via Nuitee
G
Greggory Carl • extended_group • ht
7
2026-03-30 • via Nuitee
M
Mary • couple • us
1
DON'T stay here and don't use booking.com
Cons:

After booking through booking.com, and receiving a reservation email, I then received another email stating that I had to check with the hotel before my registration was complete. The phone number given by booking.com did not go through. I stopped at the hotel at 12:30 to make sure I had a valid reservation. The staff could not guarantee my room unless I paid. I understood that I had already paid through booking.com. The staff said no. They did tell me that my room would be available in 15 minutes, well ahead of the 3pm check in time. So I waited. And waited. I visited the pool and saw that it had maybe 18" of water in it. I inquired about it and the staff told me they would fill it later and would be ready upon my arrival. Which I knew was an impossible task given the size of the pool. So no pool access. After 1/2 hour, I heard the cleaning lady say she was heading to the room to begin cleaning it now. So I left, stating I would come back at the 4-5pm time frame that I had indicated on my booking. I was pressured into making my payment before I left, which I was very hestitant to do because I believed I had already paid. Even after all of this headache, I returned at 4:30 to check in. I had booked a king, balcony room and received a a double queen room, very small and dark. I returned to the desk and they stated no room that I reserved was available. I had had enough and asked to cancel my reservation. They stated they could not cancel the transaction but would give me a piece of paper stating I didn't stay there. After much discussion, she finally was able to cancel the transaction. The whole experience was a disaster. I would NOT recommend staying here. This was my first and LAST time booking with booking.com.

2026-03-23 • via Nuitee
B
Brunel • solo_traveller • us
8
Pros:

Environment

Cons:

The road was too rough.

2026-03-16 • via Nuitee
E
Edoardo • solo_traveller • it
6
Pros:

La struttura era bella

Cons:

Doccia acqua fredda

2026-03-12 • via Nuitee
K
Kathryn • extended_group • ca
1
2026-03-05 • via Nuitee
B
brunel • solo_traveller • us
4
I paid in advance $25.00 for a driver to come and pick me up at 5 AM because my flight was at 7 AM.
2026-01-13 • via Nuitee
• solo_traveller • us
9
2025-12-08 • via Nuitee
P
patrice • solo_traveller • mq
4
pas content
Pros:

le personnel est sympas malgré des attente interminable

Cons:

la nourriture est infecte

2025-11-28 • via Nuitee
O
Oriol • solo_traveller • be
5
Pros:

Cool

2025-11-09 • via Nuitee
E
Exilus • solo_traveller • ht
8
2025-10-20 • via Nuitee
D
Djeffson • solo_traveller • us
10
2025-09-19 • via Nuitee
M
Mathurin • couple • us
7
2025-09-05 • via Nuitee
F
Felix • solo_traveller • ht
2
2025-08-20 • via Nuitee
M
Mitchell • couple • us
8
It was a great experience for my first visit to Haiti.
Pros:

Very helpful staff, made you feel like family.

Cons:

The property was in process of being renovated. I think it’s going to be a great spot when it’s finished.

2025-08-08 • via Nuitee
M
Maxlouis • family_with_children • ca
1
Pros:

J'ai rien aimer de cette hotel

Cons:

Rien la douche était pas propre
La tête de douche était brisé
L'ai conditioner fonctionnait pas bien

2025-07-28 • via Nuitee
L
Liline • extended_group • ca
5
2025-07-20 • via Nuitee
M
Michelange • family_with_children • us
10
Just wanted to share how amazing my stay was! The place was absolutely gorgeous – so beautiful, clean, and safe. Serious
Pros:

Just wanted to share what I loved most about the hotel – it's totally family-friendly! It had such a great vibe, perfect for a relaxing getaway with the kids (or grandkids!). We felt really comfortable and at home there.

Cons:

Just wanted to share my thoughts on the food! Everything I *did* get to try was absolutely delicious – seriously, so yummy! My only tiny little wish is that the portions could be a bit bigger, because I could have happily eaten more. A couple of things were unavailable, which was a bit of a bummer, but overall, a great meal!

2025-07-19 • via Nuitee
S
Saint-cyr • review category business travellers • ht
10
Exceptional
Pros:

The staff was friendly, and the breakfast was good.

Cons:

Nothing

2025-06-02 • via Nuitee