Hotel Shinta 2 near Alun Alun Kertosono Mitra RedDoorz

Hotels
•
RedDoorz
4.7 (2 reviews)
Jl. Panglima Sudirman No. 01, Pelem, Kec. Kertosono, Jawa Timur , Pelem , id

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Private parking

Review Highlights

Cons:
Poor cleanliness
Bad room quality
Unresponsive service
Lack of basic amenities

Categories

Cleanliness
2.3
Guests consistently mentioned poor cleanliness as a major issue.
Service
2.3
Service was severely criticized, with guests highlighting unresponsiveness and lack of action.
Location
5
No specific feedback provided regarding the hotel's location.
Room Quality
1.3
Guests reported multiple issues with the room, including bad smell, non-functional shower, and lack of basic amenities.
Amenities
1.8
Amenities were criticized, particularly the absence of essential items like a bucket or mug in the room.
Value for Money
5
No specific feedback provided regarding value for money.
Food and Beverage
5
No specific feedback provided regarding food and beverage services.
Overall Experience
2.3
Guests had an extremely negative experience, leading to an abrupt check-out and moving to another hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-30 07:33

Property Description

Convenient Location
Hotel Shinta 2 near Alun Alun Kertosono, located in Pelem, East Java, is just 35 km from Mojokerto Sleeping Buddha. Perfect for travelers wanting to explore the area easily.

Comfortable Accommodation
The 1-star hotel offers air-conditioned rooms with a private bathroom, flat-screen TV, and free toiletries. A cozy and relaxing retreat after a day of sightseeing.

Exceptional Service
With staff fluent in English and Indonesian available 24/7 at the reception, guests can expect top-notch assistance throughout their stay.

Book your stay at Hotel Shinta 2 near Alun Alun Kertosono for a memorable and hassle-free experience.

Important information:

This property requires couples staying overnight to be at least 23 years old.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

4.7
Based on 2 reviews
Cleanliness: 2.3
Service: 2.3
Location: 5
Room Quality: 1.3
Amenities: 1.8
Value for Money: 5
Food and Beverage: 5
Overall Experience: 2.3
S
Saraswathi • young couple • in
1
Worst hotel staff I ever seen.
Pros:

Check in time : 23:00

After entering room, it’s was very bad smell from toilet.
1. Room cleanness - very bad
2. Bath room condition- worst
3. Shower , I don’t know why it’s was there because it’s not working…
4. No bucket or mug .. ( if no shower we need at least bucket right ?)

I have checked with receptionist regarding above mentioned issues.

Ultimate reply from hotel receptionist:

You are booked room through booking.com , so we can allocated only this type of room.

I never expected this answer from hotel and more over they didn’t take any action.. very worst service.

After hearing this irresponsible reply I decided to check out at mid night 00:00.

I have moved on another hotel after 40 minutes of travel. Very bad experience I my past 10 years of travel life.

2025-03-31 • via Nuitee
M
Muhammad • family with young children • id
4
Disappointing
2023-12-03 • via Nuitee