Hotel Ciputra Cibubur managed by Swiss-Belhotel International

Hotels
•
Hotel Ciputra
7.8 (136 reviews)
Jl Alternative Cibubur – Cileungsi KM 4 , Cibubur , ID

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Big room space
Friendly staff
Cons:
Smoking at the pool area
Slow food service

Categories

Cleanliness
6.88
Issues with hygiene, including unclean cups and a smoke smell from the AC.
Service
7.85
Inconsistent service quality, slow food delivery, communication issues among staff.
Location
8.89
Convenient location, unique for first-time visitors.
Room Quality
7.34
Room quality could be improved; dated property and temperature control issues raised.
Amenities
7.87
Good amenities like a swimming pool and breakfast but some concerns about cleanliness.
Value for Money
7.83
Value perception is decent but could improve with facility upgrades.
Food and Beverage
8.38
Food was good overall, though service speed was frustrating.
Overall Experience
7.35
Mixed experience with notable issues but also significant positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:57

Property Description

Luxurious Accommodations
Indulge in stylish and spacious rooms at Hotel Ciputra Cibubur managed by Swiss-Belhotel International. Each room is equipped with modern amenities to ensure a comfortable stay, including a seating area, LCD TV, and a minibar.

Convenient Facilities
Benefit from a range of facilities during your stay, such as a fitness centre, 24-hour front desk, and free parking. Whether you're looking to stay active or seeking assistance, our hotel has you covered.

Prime Location
Located within Ciputra Mall Cibubur, our property offers easy access to shopping and dining options. Explore the vibrant surroundings or unwind in the comfort of your room.

Experience luxury and convenience at Hotel Ciputra Cibubur managed by Swiss-Belhotel International. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 136 reviews
Cleanliness: 6.88
Service: 7.85
Location: 8.89
Room Quality: 7.34
Amenities: 7.87
Value for Money: 7.83
Food and Beverage: 8.38
Overall Experience: 7.35
S
Silvia • solo_traveller • at
8
Pros:

Nettes Buffet

Cons:

Straßnlärm, ist aber in Indonesien nicht zu vermeiden

2026-09-18 • via Nuitee
J
Jesper • solo_traveller • dk
8
Rigtig god valuta for pengene.
Pros:

Super sødt personale og dejlig roof top pool.

Cons:

Meget trafik støj.

2026-09-12 • via Nuitee
M
Marly • family_with_children • ch
8
Just Ok.
Pros:

We love how friendly the staff is and super helpful and the breakfast was just nice even though is not a big hotel but many nice food options. The hotel as well connected to the mall so very practical.

Cons:

We asked for a quiet room but the room not quite at all. I have difficulty to sleep regarding the noise from the cars from the street. I thing the rooms don't have a good isolation system. We could hear people from the other room as well.

2026-08-27 • via Nuitee
T
TOFIG MOHAMMED MSERI • solo_traveller • sa
9
Pros:

الموقع والخدمات

2026-08-23 • via Nuitee
P
Pierre • solo_traveller • fr
10
Pros:

Absolument tout.
L'accueil, le buffet du petit-déjeuner, la piscine, la salle de sport,... bref on n'y est resté qu'une nuit et ne voulait pas en partir!

2026-08-19 • via Nuitee
I
Ibrahim • couple • sa
9
2026-07-16 • via Nuitee
F
Fransisco • family_with_children • id
8
Super happy. Great location. Easy to find minimarket nearby.
Pros:

Location. Facilities. Interior design,

Cons:

There's only 1 rounded table in the room. I was expecting larger table.

2026-06-30 • via Nuitee
D
Diah • solo_traveller • id
9
2026-06-28 • via Nuitee
E
Edith • family_with_children • us
9
2026-06-17 • via Nuitee
A
Ahmad • solo_traveller • sa
7
2026-05-21 • via Nuitee
N
Niken • solo_traveller • nl
1
Pros:

The staff are nice,location next to a mall

Cons:

Electricity went out and the hotel doesn't have a generator working

2026-05-03 • via Nuitee
H
hirabayashi • solo_traveller • id
10
2026-04-10 • via Nuitee
T
Tareq • couple • bd
7
2026-04-09 • via Nuitee
T
TOFIG MOHAMMED MSERI • family_with_children • sa
8
Pros:

الموقع والطاقم

Cons:

ضعف عازل الصوت

2026-04-02 • via Nuitee
W
Wilfrid Nicholasiva • family_with_children • de
10
Pros:

It was a really nice hotel. There is direct access to the shopping center. The room was very clean, tidy and spacious. It is also one of the best rooms I have ever had when I stayed in hotels, as there is a “sofa” in the room... the rooftop+infinity pool was nice. The breakfast was very good!!!! Absolutely recommended to stay here and overall I really enjoyed my stay

2026-03-07 • via Nuitee
K
Kaela • solo_traveller • us
10
2026-01-19 • via Nuitee
A
Arifin • couple • id
9
Okay
Pros:

Breakfast is so so..
Location ia good

Cons:

The bathroom is slipery and somehow the floor is messy and oily

2026-01-19 • via Nuitee
R
Rob • solo_traveller • nl
8
2026-01-19 • via Nuitee
Q
Qian • family_with_children • my
6
2026-01-19 • via Nuitee
B
Brenda • solo_traveller • au
7
It was an enjoyable and comfortable stay. Thank you!
Pros:

Swimming pool, breakfast, close to the mall,

Cons:

Air conditioner was constantly on 20 degrees and was unable to adjust it. Contacted staff but due to language barrier, was unable to explain so nothing was done.
I also asked for a clean cup from housekeeping . I gave my used cup to the laundry boy and he just wiped it out and put some spray on it to clean it. Not hygienic at all.

2026-01-19 • via Nuitee