family house hotel kuta

Hotels
7 (30 reviews)
jalan pariwisata kuta-mawun no 9 km 0 , Kuta Lombok , id

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Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Nice pool
Cons:
Dirty rooms
Old furnishings
Bad maintenance

Categories

Cleanliness
4.46
Multiple reviews mention dirty bathrooms, stained sheets, and overall poor cleanliness.
Service
8.43
Positive mentions of helpful and friendly staff.
Location
8.97
Central location praised in several reviews.
Room Quality
5.42
Reports of smelly rooms and outdated facilities.
Amenities
6.45
Mention of a nice pool but issues with some amenities.
Value for Money
7.41
Location and pool appreciated, but complaints about room quality reduce perceived value.
Food and Beverage
7.46
Not explicitly mentioned in reviews, assigned target rating.
Overall Experience
7.43
Mixed reviews where some would not return, but others enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:56

Property Description

Luxurious Accommodation
Experience comfort and relaxation at family house hotel kuta, located just 400 metres from the stunning Kuta Beach. Indulge in our well-appointed rooms with modern amenities including air conditioning, TV, and private bathrooms. Enjoy the serene pool view from your own terrace and unwind in style with our plush bed linens and towels.

Fantastic Facilities
Make the most of your stay with our outdoor swimming pool, perfect for a refreshing dip. Benefit from free WiFi throughout the property and take advantage of our room service and concierge assistance. Additionally, enjoy delectable meals at our on-site restaurant and explore the lush garden surroundings.

Convenient Location
Conveniently situated near Mandalika Beach and Narmada Park, our hotel offers easy access to the best attractions in Kuta Lombok. With airport transfers and bicycle rental services available, your stay with us will be both seamless and memorable.

Book your stay at family house hotel kuta now and elevate your holiday experience in Kuta Lombok!

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7
Based on 30 reviews
Cleanliness: 4.46
Service: 8.43
Location: 8.97
Room Quality: 5.42
Amenities: 6.45
Value for Money: 7.41
Food and Beverage: 7.46
Overall Experience: 7.43
S
Staemmer • couple • ch
3
Pros:

Die Lage war sehr zentral

Cons:

Bei der Buchung hieß es Zimmer mit TV und Kühlschrank. TV waren die Kabel ausgerissen, Kühlschrank fehlte ganz.

2025-12-23 • via Nuitee
R
Radka • couple • cz
3
Pros:

Super lokace, velký pokoj, klimatizace

Cons:

Staré vybavení, celková nečistota koupelny, v koupelně jsou děravé sítě v oknech, kde hnízdí hmyz

2025-08-31 • via Nuitee
M
Morsten • family_with_children • sg
8
Pros:

super helpful and friendly stuff, helped us to get a taxi in the very last minute to the airport. super good location, fun bar infront of the hotel :) (no not loud in the room ;)) was a good experience

2025-08-31 • via Nuitee
F
Ferran • solo_traveller • es
8
2025-08-29 • via Nuitee
A
Aritz • extended_group • es
7
Pros:

La ubicación es perfecta. El entorno está cuidado.

Cons:

A primera vista está bien pero los baños estaban sucios y las sábanas en algunas habitaciones estaban sucias.

2025-08-22 • via Nuitee
S
Stephen • couple • au
3
Would not stay again
Pros:

Good location, nice pool and friendly staff.

Cons:

Room was smelly with extremely bad mould everywhere. Sheets and towels old and stained and blanket did not looked cleaned at all. Everything smelled as the room was very bad condition. Fridge could not be plugged in and was so full of mould you wouldn’t want to use it anyway. Bins were filthy.

2025-08-13 • via Nuitee
A
Anna • couple • gb
6
Would stay here again
Pros:

The staff were so welcoming and friendly. The pool was also really nice!

Cons:

There were a few spots of cleanliness that could’ve improved

2025-08-10 • via Nuitee
A
Alba • couple • es
1
Un desastre i molt car pel que és
Pros:

La situació cèntrica.

Cons:

Tota la resta de coses...

L'hotel sembla abandonat de fa anys... Les instal·lacions estan molt deixades i tot està molt brut.

Les parets amb taques d'humitat sense pintar, les aixetes corroides, oxidades i es movien, la banyera bruta i s'embossava, no hi ha sabó al bany, els llençols bruts i posats per sobre del cobrellit que segur que mai netegen, la làmpada de la tauleta de nit tenia el cable tallat i enrollat a sobre, l'endoll de la paret penjava... Un desastre.

I per colom ens van deixar unes tovalloles sobre del llit que estaven humides i brutes, vam demanar el canvi i ens les van canviar per unes que al menys feien bona olor i semblaven més netes.

El matalàs és clavant les molles...

I vam.pagar un preu a Booking dins 28€ que ens va semblar exagerat per la qualitat de l'hotel.

2025-08-05 • via Nuitee
O
Otis • couple • gb
10
Great
Pros:

Location epic, nice pool. Good value

2025-07-16 • via Nuitee
R
Roxy • solo_traveller • au
10
Pros:

Great location, huge room and bathroom, great pool and nice outside area

2025-07-04 • via Nuitee
L
Luke • young couple • us
5
Passable
2025-06-19 • via Nuitee
V
Val • solo traveller • au
8
Very good
2025-04-19 • via Nuitee
V
Val • solo traveller • au
8
Very good
Pros:

Location, size of room, yard and swimming pool.

Cons:

TV and Fridge not connected whatsoever. No remove too. No one at the reception most of the time.

2025-03-23 • via Nuitee
A
Alison • solo traveller • au
7
Good
Pros:

Location couldn't be better. Value for money couldn't be better. Room was a great size with a really good aircon and very comfy bed.

Cons:

Staff drinking while working was a bit strange, then asking me to join them!

2024-09-13 • via Nuitee
D
Dowling • group • au
9
Perfect location and the staff are very friendly
2024-08-26 • via Nuitee
J
Joe • solo traveller • om
10
Exceptional
Pros:

Staff were very friendly and helpful.

Pool was nice.

Right in the middle of kuta.

2024-08-16 • via Nuitee
J
James • solo traveller • tw
5
Passable
2024-07-23 • via Nuitee
T
Tabea • young couple • de
10
Very good
Pros:

Spacious room, clean pool, quite hotel in middle of kuta, nice staff, working AC

Cons:

WiFi not the strongest

2024-05-26 • via Nuitee
T
Tabea • young couple • de
10
Quite hotel in city center Kuta
Pros:

The room was awesome, very spacious and clean. We even had a bathtub. We enjoyed our stay. Pool was always clean and staff was nice. Location is perfect.

Cons:

Trash could have been emptied a few more times

2024-05-25 • via Nuitee
A
Aren • group • au
3
Average and won’t stay again
Pros:

Location

Cons:

Inattentive staff. Room
Was not cleaned
Did not offer any water/toilet paper/anything

Did not ask us if we need anything even though staff were sitting on their ass all day long.

We think they were trying to steal from
Us also.

Won’t stay there again

2024-01-30 • via Nuitee