Keys Select by Lemon Tree Hotels, Kochi

Hotels
7.2 (268 reviews)
Santhi Nagar Pandit Kruppan Road,Thevara , Cochin , IN

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Central location
Polite staff
Comfortable beds
Reasonable breakfast options
Cons:
Cleanliness issues
Need for renovations
Rooms with mold smell

Categories

Cleanliness
5.91
Several comments indicated issues with cleanliness and dust accumulation.
Service
8.38
Multiple reviews praised the polite and efficient staff.
Location
8.42
Guests highlighted the central location as a positive aspect.
Room Quality
6.37
Mixed feedback with some positive remarks on spacious rooms but noted issues like renovation needs.
Amenities
6.9
General comments suggest amenities were satisfactory, though a pool was desired.
Value for Money
7.36
Considered good value; however, recent renovations might detract from overall experience.
Food and Beverage
7.41
Breakfast received favorable mentions but could improve beverage options.
Overall Experience
6.88
Mixed feedback overall; some guests enjoyed their stay while others faced serious issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:22

Property Description

Modern Amenities

Featuring a fitness centre and well-equipped rooms, Keys Select Hotel Kochi offers a comfortable stay with modern amenities for guests.

Scenic Views

Enjoy stunning views of the lake and city from the comfort of your room at Keys Select Hotel Kochi.

Delightful Dining

Savor a variety of Indian, Chinese, and continental dishes at Keys Café, ensuring a delightful dining experience for guests.

To experience luxury, comfort, and great views during your stay in Cochin, book Keys Select Hotel Kochi now!

Important information:

This property conducts temperature checks every time a guest, team member or vendor enters the property. A temperature higher than 99 degrees, along with other symptoms, including but not limited to coughing, sneezing and shortness of breath, will result in being denied entry to the property.

This property's management reserves the rights of admission and refusal of service for guests not following social distancing, cleanliness and hygiene norms and the house rules.

IDENTITY PROOF: In keeping with Government regulations, we request each guest (regardless of occupancy) to carry a photo identity to present on check-in. Foreign nationals are required to present their valid passport and visa. Indian nationals can present any government issued photo identity and address proof card e.g. driving license, passport, Aadhar card or voter’s ID card. PAN Card will not be accepted as the above. Also, please do keep handy proof of corporate affiliations, if you have made a corporate booking.

Group policy: Booking of more than 5 rooms will apply different cancellation and guarantee policy. The hotel reserves the right to cancel any booking that has come for 5 or more rooms even with different names /confirmation numbers, from same source as the booking will be considered a group booking, with different rate and policies applicable.

Keys Select hotel, Kochi has the license only for “Beer & Wine”.

Christmas Eve dinner and New Year's Eve gala dinner are available for guests staying on 24th December and 31st December respectively, at an additional charge. For more details, please contact the front desk.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.2
Based on 268 reviews
Cleanliness: 5.91
Service: 8.38
Location: 8.42
Room Quality: 6.37
Amenities: 6.9
Value for Money: 7.36
Food and Beverage: 7.41
Overall Experience: 6.88
R
RATH • couple • in
7
2026-10-27 • via Nuitee
C
Chetan • couple • in
3
2026-10-23 • via Nuitee
A
ASHADEVI • couple • in
10
Anoop from dine hall, his service and approach was very appreciative
Pros:

Clean

Cons:

No comments

2026-10-22 • via Nuitee
K
Kevin Sajeev • couple • in
5
The overall experience was bad. The main part was clogged wash basins and no WiFi connections. We checked out way earlie
Pros:

The location is suitable for easy access to the city.

Cons:

1. The bathroom basins were clogged or blocked
2. WiFi wasn’t working the whole time.
3. Food was average
4. I was eligible for 15% discounts from booking genius member on food and drinks, however the hotel refused and instead provided with me another internal offer for which I have to purchase for 2000 rupees to claim it.

2026-10-21 • via Nuitee
K
kumaraguru • extended_group • in
7
Good staff and nice food .
Pros:

Easy access area with good connectivity

Cons:

Rooms amenities may be available at time of arrival , instead of asking for each time.
Rooms look bit old .

2026-10-19 • via Nuitee
S
Shibu • solo_traveller • in
6
Once u figure out the above issues , guests would love to come again and again .
Pros:

Cleanliness

Cons:

The commode seat cover was loose and need tightening ,
There was no travel desk , I was seeking help to book a train ticket but the staff turned it down as there is no such facilities available at the hotel .
In the restaurant banana not available .
No Kerala type food available for dinner , like appam or dosa.

2026-10-18 • via Nuitee
S
Seth • solo_traveller • in
4
Location is good. Food variety really deeply saddened
Pros:

Food absolutely not fine.

Cons:

Food and their preparation are really pathetic

2026-10-10 • via Nuitee
A
Abdulaziz • couple • ae
6
2026-10-07 • via Nuitee
S
Shine • couple • gb
7
2026-09-17 • via Nuitee
P
Prabakaran • family_with_children • in
8
Those are visiting for relaxation can choose this
Pros:

Good place to stay, it's very calm and good location. Cab/Auto facilities are available.

Cons:

Little high budget because it is 6km away center or ernakulam junction

2026-09-15 • via Nuitee
J
Jha • solo_traveller • in
7
Ok. Comfortable. Ordering from food delivery services is much affordable.
Pros:

Breakfast was fine. There were some options to choose from. The staff was very friendly.

Cons:

Lunch buffet was extremely costly. Didn't like the available options much either.

2026-09-15 • via Nuitee
H
Harikumar • solo_traveller • in
10
Pros:

Very good stay, comfortable and staffs were always in touch for the help

Cons:

Nothing much.

2026-09-15 • via Nuitee
K
KrishnaPrasad567 • solo_traveller • in
6
Pros:

Everything was average and the staff were supportive.
Breakfast was use less.

Cons:

Breakfast was managed very badly and carelessly was feeling well as customers were ignored and food served without that quality serving. Infact very bad. I eat spoiled (old dough) poories, had idlies, dosa that was smelling the tawa burnt smell and fruit juice told it's fresh but it was made of juice concentrate.
Not worth relying on breakfast in this property.

2026-09-14 • via Nuitee
M
Muhammad • extended_group • om
8
2026-09-13 • via Nuitee
B
Baburaj Vannery • couple • in
8
Very satisfying stay within a budget
Pros:

The value for money stay at the heart of Kochi

Cons:

Car parking facilities and the non functional EV Charging

2026-09-12 • via Nuitee
K
Khandagale • solo_traveller • in
8
2026-08-30 • via Nuitee
S
Sandeep • solo_traveller • in
8
2026-08-29 • via Nuitee
S
Suhail • solo_traveller • in
10
2026-08-29 • via Nuitee
M
meena • couple • us
8
2026-08-28 • via Nuitee
S
sachin • solo_traveller • in
8
2026-08-28 • via Nuitee