Keys Select by Lemon Tree Hotels, Kochi

Hotels
7.2 (194 reviews)
Santhi Nagar Pandit Kruppan Road,Thevara , Cochin , in

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Central location
Polite staff
Comfortable beds
Reasonable breakfast options
Cons:
Cleanliness issues
Need for renovations
Rooms with mold smell

Categories

Cleanliness
5.91
Several comments indicated issues with cleanliness and dust accumulation.
Service
8.38
Multiple reviews praised the polite and efficient staff.
Location
8.42
Guests highlighted the central location as a positive aspect.
Room Quality
6.37
Mixed feedback with some positive remarks on spacious rooms but noted issues like renovation needs.
Amenities
6.9
General comments suggest amenities were satisfactory, though a pool was desired.
Value for Money
7.36
Considered good value; however, recent renovations might detract from overall experience.
Food and Beverage
7.41
Breakfast received favorable mentions but could improve beverage options.
Overall Experience
6.88
Mixed feedback overall; some guests enjoyed their stay while others faced serious issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:22

Property Description

Modern Amenities

Featuring a fitness centre and well-equipped rooms, Keys Select Hotel Kochi offers a comfortable stay with modern amenities for guests.

Scenic Views

Enjoy stunning views of the lake and city from the comfort of your room at Keys Select Hotel Kochi.

Delightful Dining

Savor a variety of Indian, Chinese, and continental dishes at Keys Café, ensuring a delightful dining experience for guests.

To experience luxury, comfort, and great views during your stay in Cochin, book Keys Select Hotel Kochi now!

Important information:

This property conducts temperature checks every time a guest, team member or vendor enters the property. A temperature higher than 99 degrees, along with other symptoms, including but not limited to coughing, sneezing and shortness of breath, will result in being denied entry to the property.

This property's management reserves the rights of admission and refusal of service for guests not following social distancing, cleanliness and hygiene norms and the house rules.

IDENTITY PROOF: In keeping with Government regulations, we request each guest (regardless of occupancy) to carry a photo identity to present on check-in. Foreign nationals are required to present their valid passport and visa. Indian nationals can present any government issued photo identity and address proof card e.g. driving license, passport, Aadhar card or voter’s ID card. PAN Card will not be accepted as the above. Also, please do keep handy proof of corporate affiliations, if you have made a corporate booking.

Group policy: Booking of more than 5 rooms will apply different cancellation and guarantee policy. The hotel reserves the right to cancel any booking that has come for 5 or more rooms even with different names /confirmation numbers, from same source as the booking will be considered a group booking, with different rate and policies applicable.

Keys Select hotel, Kochi has the license only for “Beer & Wine”.

Christmas Eve dinner and New Year's Eve gala dinner are available for guests staying on 24th December and 31st December respectively, at an additional charge. For more details, please contact the front desk.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for Rs. 1,000 per person per night when using an existing bed.
    People no matter the age stay for Rs. 1,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 194 reviews
Cleanliness: 5.91
Service: 8.38
Location: 8.42
Room Quality: 6.37
Amenities: 6.9
Value for Money: 7.36
Food and Beverage: 7.41
Overall Experience: 6.88
A
Anju • couple • in
6
2026-02-14 • via Nuitee
S
Shree1401 • family_with_children • in
6
Disappointed Stay
Pros:

Cleanliness.

Cons:

The room description is wrong. They mention the room as a double room which is wrong. It's a room with a double bed. The room size is small. Elevators can't be used without a card. Parking is congested. A swimming pool is not available. At the rate they charge, it's not a value for money hotel.

2026-02-14 • via Nuitee
M
Mohamed • family_with_children • in
10
2026-02-13 • via Nuitee
N
Nikhil • couple • au
2
Pros:

Nothing

Cons:

For what you’re paying the room is too small, not properly maintained, even the aircon wasn’t properly working. I have had better stays for much lesser prices which provide far greater quality than this. Not the lemon tree quality you would expect. Disappointed

2026-02-12 • via Nuitee
S
SURESH • family_with_children • de
6
2026-01-29 • via Nuitee
M
M E • family_with_children • in
10
2026-01-29 • via Nuitee
T
Theertha • solo_traveller • in
8
2026-01-28 • via Nuitee
A
Amit • family_with_children • in
4
Pros:

Staff courtesy

Cons:

Cleanliness was an issue
Kettle was broken
Flooring had lots of stains
The Glass window wasn't clean

2026-01-27 • via Nuitee
R
Rajan • family_with_children • in
8
2026-01-26 • via Nuitee
A
Alex • couple • ae
8
A value for money, convenient location standard hotel
Pros:

Breakfast was decent but the restaurant was too crowded and could not accommodate people properly

Cons:

Parking facilities are not up to the standards

2026-01-23 • via Nuitee
G
Gaythri Madhavan • family_with_children • in
8
2026-01-23 • via Nuitee
L
Leo James • solo_traveller • in
9
Ideal location in city center, cleanliness of the hotel and room, and helpful staff
Pros:

I liked the location of the hotel and also cleanliness of the property. Staff were helpful too.

Cons:

It was all good

2026-01-21 • via Nuitee
R
raghu • family_with_children • us
3
We ended up cutting our stay short from two days to one and moved to another hotel. The staff were very understanding of
Pros:

Location and staff at front desk and restaurant.

Cons:

Rooms need 1000% renovation and getting mold smell in all the 4 rooms we booked for a family vacation.

2026-01-20 • via Nuitee
N
Nikhil • family_with_children • qa
6
2026-01-20 • via Nuitee
A
Anthony • couple • ae
8
Very comfortable
Pros:

Value for money but could do with a swimming pool

Cons:

Everything was good

2026-01-20 • via Nuitee
V
vinayak • family_with_children • in
10
2026-01-20 • via Nuitee
S
Shraddha • couple • ru
5
Pros:

The food layout was not that good. Coffee, buffet layout, dinner layout was limited

2026-01-19 • via Nuitee
V
Vishnu • solo_traveller • in
7
2026-01-19 • via Nuitee
H
Hafiz • couple • in
10
2026-01-19 • via Nuitee
P
Pramod • solo_traveller • in
7
2026-01-18 • via Nuitee