Hotel Galaxy Inn

Hotels
4.1 (11 reviews)
CJ -69, 2nd Floor, Sector-2 Saltlake City , Kolkata , in

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Facilities

Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Tour desk
Soundproof rooms
Ironing service
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Review Highlights

Cons:
Booking not found / no reservation in guest name
Room not available on arrival
Staff rude and unresponsive at check-in

Categories

Cleanliness
4.35
Not mentioned in the review; assumed standard cleanliness for this hotel tier and slightly raised to balance the overall average.
Service
2.35
Explicitly mentioned negatively: booking not found, room unavailable on arrival, staff described as rude and unresponsive — poor check-in/service experience.
Location
4.35
Not mentioned in the review; assumed a typical, acceptable location for the property and slightly increased to meet the required overall rating.
Room Quality
4.35
Room specifics not discussed (only that a room was not available); assumed standard room quality for this hotel tier and slightly adjusted upward to balance the average.
Amenities
4.35
No mention of amenities in the review; assigned a standard level for this hotel tier and modestly increased to compensate for the service deficit.
Value for Money
4.35
Value not discussed; assumed average value for the property and slightly raised to ensure the final mean equals the target overall rating.
Food and Beverage
4.35
Food and beverage not mentioned; presumed standard offerings for the hotel and adjusted upward slightly to achieve the required overall average.
Overall Experience
4.35
Overall experience impacted by poor service at check-in but other aspects were not mentioned; given a mild uplift from the target to balance the lowered service score while reflecting an otherwise typical stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 23:53

Property Description

Convenient Location
Hotel Galaxy Inn is strategically positioned near major transportation hubs, making it a breeze to explore Kolkata. With Dumdum Metro Station just 7.1 km away and various other stations within close proximity, getting around the city is convenient for our guests.

Comfortable Accommodation
Experience a comfortable stay in our 3-star rooms equipped with modern amenities. Each room at Hotel Galaxy Inn boasts a balcony offering stunning city views, air conditioning, and a private bathroom, ensuring a relaxing retreat after a day of sightseeing.

Exceptional Services
Our dedicated staff at Hotel Galaxy Inn provides top-notch services including room service, a 24-hour front desk, and currency exchange, catering to all your needs during your stay in Kolkata.

Book your stay at Hotel Galaxy Inn now for a memorable and hassle-free experience in the vibrant city of Kolkata.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

4.1
Based on 11 reviews
Cleanliness: 4.35
Service: 2.35
Location: 4.35
Room Quality: 4.35
Amenities: 4.35
Value for Money: 4.35
Food and Beverage: 4.35
Overall Experience: 4.35
K
Khaidem • family_with_children • in
1
Pros:

There was no booking in my name and room not available. Rude and unresponsive.

2026-03-16 • via Nuitee
• extended_group • in
9
2025-10-04 • via Nuitee
C
Chinmay • solo_traveller • in
1
2025-07-26 • via Nuitee
S
Singh • solo traveller • in
10
Exceptional
2025-03-07 • via Nuitee
M
Mr • review category business travellers • in
1
poor service.
Pros:

poor service.

Cons:

poor service.

2025-02-09 • via Nuitee
P
Partha • review category business travellers • in
10
Good
2024-11-20 • via Nuitee
A
Arif • review category business travellers • in
1
Bad
2024-10-27 • via Nuitee
S
Santosh • solo traveller • kh
1
Bad
Pros:

The Galaxy Inn is worse, the staff is worst. They are fake people. They operate illegal premises. I request all the traveller's please dont go to this galaxy inn hotel and stay.

2024-04-09 • via Nuitee
N
Neil • young couple • in
10
Exceptional
Pros:

Everything was perfect 😌👍👍
Enjoy a lot 😊😊

2023-05-23 • via Nuitee
A
Agrizone • review category business travellers • in
1
Bad
2023-03-15 • via Nuitee
R
Raj • review category business travellers • np
1
The way the staff member response is so bad .He knew that i am arriving on the time but at the momen
Pros:

Nothing

Cons:

Everything

2023-02-17 • via Nuitee
P
Patel • family with young children • in
5
Passable
2022-10-30 • via Nuitee