Hotel O Grand Eden

Hotels
•
OYO Rooms
5.7 (35 reviews)
454, New Town, Rajarhat Eden Court Complex Centrus Mall Chakpachuria Road Water Tank 18 Action Area 2 , Kolkata , in

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Room service
Pets allowed
Tour desk
Facilities for disabled guests
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
See all facilities

Review Highlights

Cons:
Very dirty rooms
Staff behavior
Poor service
Maintenance issues
Unclean bedding
Lack of amenities

Categories

Cleanliness
2.3
Cleanliness was a major concern for guests across multiple reviews.
Service
3
Service received overwhelmingly negative feedback, with guests mentioning issues with staff behavior.
Location
7.5
The hotel's location received positive feedback, being close to key landmarks and public transport.
Room Quality
2.3
Guests reported significant issues with room quality including maintenance problems and unclean bedding.
Amenities
2
Amenities were lacking, with guests mentioning the absence of basic services like locked bathroom doors and functioning air conditioning.
Value for Money
3.5
Guests felt that the price did not justify the poor quality of services received.
Food and Beverage
5
Mixed feedback on food and beverage, with some guests appreciating the breakfast and restaurant services.
Overall Experience
3.2
Overall, guests had a highly unsatisfactory experience with multiple grievances reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 11:56

Property Description

Convenient Location
Located in the heart of Kolkata's New Town district, Super OYO Hotel Grand Eden offers easy access to major transportation hubs like Sealdah Railway Station, M G Road Metro Station, and Dumdum Metro Station.

Comfortable Accommodation
Experience a comfortable stay in the air-conditioned rooms equipped with modern amenities such as a TV, safety deposit box, and free WiFi. Enjoy a good night's sleep on the cozy bed with quality bed linen and towels provided.

Delicious Dining Options
Start your day right with a delicious continental breakfast served at the hotel. For other dining needs, guests can explore nearby attractions like Esplanade Metro Station and New Market for a taste of local cuisine.

Book now for a relaxing stay at Super OYO Hotel Grand Eden in Kolkata!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

5.7
Based on 35 reviews
Cleanliness: 2.3
Service: 3
Location: 7.5
Room Quality: 2.3
Amenities: 2
Value for Money: 3.5
Food and Beverage: 5
Overall Experience: 3.2
D
dhrmendra • solo_traveller • in
10
2025-12-17 • via Nuitee
B
Bhattacharya • extended_group • in
6
2025-08-04 • via Nuitee
M
Mohit • family with young children • in
1
Bad
Pros:

Very dirty rooms

Cons:

Very dirty rooms

2025-04-15 • via Nuitee
S
Sandal • review category business travellers • in
1
Bad
Pros:

Nothing

Cons:

Cleanliness, staff behaviour

2025-03-05 • via Nuitee
S
Susanta • family with young children • in
3
Poor
Pros:

No

Cons:

No

2025-02-10 • via Nuitee
S
Susanta • family with young children • in
4
Very poor.And before booking company will take responsibility that the customer is not harrassed by
Pros:

Nothing is like

Cons:

The service is very poor, bathroom door not locked,A C not working properly, bedsheet and bed pillow are disgusting not clean,taking extra money from the app.stuff section is not good .

2025-02-09 • via Nuitee
P
Pritish • solo traveller • in
1
Bad
2024-10-10 • via Nuitee
S
Sachin • review category business travellers • in
4
Disappointing
2024-09-30 • via Nuitee
M
Majedul • with friends • bd
4
Disappointing
2024-08-09 • via Nuitee
M
Majedul • family with young children • bd
4
Disappointing
2024-08-09 • via Nuitee
A
Akshay • review category business travellers • in
1
Bad
Pros:

There was not a single thing that I would have liked.

Cons:

The rooms were like a garbage dumpster. Even the staff was being rude when asked to cancel the booking.

2024-05-22 • via Nuitee
G
Gobindo • young couple • bd
1
Bad
2024-04-19 • via Nuitee
M
Malik • group • in
10
The Perfect Stay
Pros:

Good property to stay. Toilets were clean. Staffs were polite, service was awesome.

Cons:

No issue

2024-02-14 • via Nuitee
B
Bharat • solo traveller • in
10
Best staff members
Pros:

It was veryt good palace for family stay, The hotel is superb and the staff is polite

2024-02-14 • via Nuitee
S
Sneha • family with young children • in
10
A Memorable Getaway
Pros:

Facilities and cleanliness were good. Very beautiful hotel must visit for next time.

Cons:

no issue at all

2024-02-13 • via Nuitee
M
Mona • solo traveller • in
10
Worth to choose this one
Pros:

Seamless check in process We had a wonderful stay, hospitality was perfect rooms was clean The washroom and bathroom with fresh flavors and spots less

2024-02-12 • via Nuitee
A
Arvind • young couple • in
10
The Perfect Stay
Pros:

highly recommended hotel, staff was good, location was excellent. room was spacious, service was good.

Cons:

N/A

2024-02-11 • via Nuitee
R
Rohit • solo traveller • in
10
Charm and Comfort
Pros:

It was an amazing experience at the hotel, staff is very friendly in that part of the city for the price they give, it is worth,

2024-01-26 • via Nuitee
R
Ramesh • review category business travellers • in
10
Best hotel in town
Pros:

The experience was fantastic. Nice bed, good restaurant facilities.

2024-01-20 • via Nuitee
K
Karim • solo traveller • in
10
Happy stay
Pros:

Nice hotel, staff was friendly throughout our stay. service was excellent. Our room was clean and spotless. Happy stay

Cons:

NA

2024-01-18 • via Nuitee