Turtle Beach Hotel

Hotels
8.5 (298 reviews)
Dusun Gili Air, Desa Gili Indah, Pamenang, Lombok, West Nusa Tenggara, Indonesia, , Gili Air , id

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Fruits
Shallow end
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
High price for the quality

Categories

Cleanliness
7
Cleaning could be better; issues with broken toilet seat and no clean towels provided.
Service
10
Staff were lovely and attentive, ensuring a great stay.
Location
10
Great location, close to the beach and restaurants, with easy access to snorkeling.
Room Quality
8
Rooms were large but quite dark with an old bed; issues with the air conditioning.
Amenities
9
Good pool and complimentary snorkeling equipment, though the bathrooms need maintenance.
Value for Money
6
High price given the state of the facilities; perceived low value compared to expectations.
Food and Beverage
9
Breakfast was tasty with great options, although could be more plentiful.
Overall Experience
9
Overall a positive stay despite some issues; staff and location were significant positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:36

Property Description

Beachfront Paradise

Outdoor Pool and Garden Oasis
Experience a tropical paradise at Turtle Beach Hotel with its refreshing outdoor swimming pool, lush garden, and relaxing terrace. Perfect for unwinding after a day of exploring Gili Air Beach.

Comfortable Rooms with Modern Amenities
Indulge in comfort in our air-conditioned rooms equipped with a flat-screen TV, safety deposit box, and a private bathroom. Stay connected with free WiFi and enjoy a good night's rest with our cozy bed linen and towels.

Adventure Awaits
Embark on exciting adventures like diving and snorkeling just steps away from the hotel. Explore nearby waterfalls like Tiu Pupus and Tiu Gangga, or simply relax on the beach.

Book your stay at Turtle Beach Hotel for a memorable beachfront getaway.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 10 years old stay for Rp 300,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 298 reviews
Cleanliness: 7
Service: 10
Location: 10
Room Quality: 8
Amenities: 9
Value for Money: 6
Food and Beverage: 9
Overall Experience: 9
J
Jason • couple • gb
10
Lovely hotel, on the beach, friendly staff and excellent value for money.
Pros:

The location was perfect.
The WiFi was good
Breakfast was lovely
The rooms are traditional, spacious and private
The pool was fantastic
The price was also very good value for money
The staff were wonderful, friendly and helpful and a big thankyou for decorating the room for my wife’s birthday day

Cons:

The fact we could only stay 2 nights!

2026-03-07 • via Nuitee
M
Michal • family_with_children • cz
8
Pros:

Pláž hned přes pěší cestu

Cons:

Na některých pokojích byla silně cítit plíseň, pokoj nám ale ihned vyměnili

2026-02-25 • via Nuitee
K
Kristi • solo_traveller • au
8
2026-02-23 • via Nuitee
C
Campana • couple • id
9
Très bien.
Pros:

Calme Serein. Verdoyant. Proche de toutes commodites. Moniteur plongée Pro. Gentillesse du staff.

Cons:

Rien

2026-02-23 • via Nuitee
J
Johanne • solo_traveller • ca
4
Pros:

La piscine et le personnel

Cons:

La chambre est sombre, manque de lumière qui fonctionne et les escaliers pour descendre aux toilettes

2026-02-14 • via Nuitee
A
Alexandra • family_with_children • dk
8
Pros:

Super venligt personale. God beliggenhed ved en fantastisk strand. Du kan gå ud derfra og snorkle med havskildpadder

Cons:

5 nætter og intet skift af håndklæder. Bedre løbende rengøring pga al sand

2026-02-14 • via Nuitee
E
Erika • family_with_children • es
8
Pros:

Personal muy amable y dispuesto a ayudar. La zona de la piscina está genial y prácticamente vacía. En la playa justo enfrente se hace snorkel con tortugas. Se puede ir andando desde el puerto sin problema. Desayuno completo aunque sin mucha variedad.

Cons:

Se oye bastante ruido de música en directo de un bar cercano, pero tampoco es culpa del alojamiento....
Las habitaciones son bastante lúgubres, quizás un poco más de iluminación iría bien.

2026-02-08 • via Nuitee
J
Johanne • solo_traveller • ca
6
Aucun accès à la mer
Pros:

Le personnel fait son possible

Cons:

La chambre très sombre, plusieurs lumières faisant défaut et le control de l’ai climatisé faisait défaut et très difficile à régulariser

2026-01-28 • via Nuitee
V
Vojtěch • couple • cz
8
2026-01-28 • via Nuitee
J
James • family_with_children • au
10
2026-01-23 • via Nuitee
M
María Victoria • couple • au
9
Holidays
Pros:

The place it’s comfortable and the location is great to go everywhere in the island. The pool is nice and relax and the room is big and clean.

Cons:

The problem was we have a construction right next to our room and they worked from early in the morning and we have a bar with live music till late night.

2026-01-21 • via Nuitee
E
Elaine • couple • au
4
Wouldn’t stay there again
Pros:

On the beach

Cons:

Poorly maintained, music next door every night.

2026-01-19 • via Nuitee
K
Kate • family_with_children • au
10
Pros:

Very family friendly accommodation at beach front location for a good price.

Cons:

Pool could be colder.

2026-01-19 • via Nuitee
C
Carmen • family_with_children • gb
8
2026-01-19 • via Nuitee
J
Josefine • family_with_children • se
9
Toppen fint boende direkt vid havet
Pros:

Mysiga bungalows precis jämte ett fint poolområde med fina blommande träd och palmer. Havsutsikt från poolen och frukost restaurangen. Personalen är mycket vänlig och hjälpsam.

Cons:

Finns inget negativt.

2026-01-13 • via Nuitee
P
Pavla • family_with_children • cz
9
2026-01-11 • via Nuitee
K
Konstantin • family_with_children • ru
9
2026-01-08 • via Nuitee
C
carole • family_with_children • gb
7
Cheap & cheerful
Pros:

Location was good. Room was big but very dark. Sunbeds round the pool had nice new cushions.

Cons:

No wardrobe or hangers to hang clothes, had to bring the clothes dryer from outside to hang clothes on. Patio seats were very shabby and had to ask to have 1 replaced as not safe to sit on. Pool was dirty, water very murky/creamy then after i mentioned the colour someone came and did something but it was left with green sediment on the bottom, still not nice to swim in. Not hotels fault but Sunday night couldnt sleep, bar down the road (Raja Bar) played booming music till 2am!

2026-01-06 • via Nuitee
S
Sara • solo_traveller • dk
7
God placering ift. alt på øen, fantastisk rev lige uden for hotellet, en del larm.
Pros:

Nem adgang til fantastisk snorkling lige ude foran hotellet. Mange lækre spisesteder tæt på og gode muligheder for at få massage. Gåafstand fra færgen.

Cons:

Der var for meget larm fra livemusik hos naboen. Det var hyggeligt første aften men blev alt for voldsomt i længden, havde svært ved at sove selv med ørepropper. Hytterne var meget mørke

2026-01-03 • via Nuitee
L
LIAN • extended_group • cn
1
很差，性价比极低
Pros:

员工服务态度还是不错

Cons:

对比起这种很破烂的设施，价格很贵，三人间差不多90美金一晚，我觉得只值10美金。性价比很低。

2026-01-01 • via Nuitee