Mars City Hotel

Hotels
7.5 (43 reviews)
Jl. Kertha Dalem , Denpasar , id

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Pool
Comfortable rooms
Cons:
Cleanliness issues
Noise disturbance
Dated facilities

Categories

Cleanliness
4.25
Multiple reviews indicate significant cleanliness issues with bedding and bathroom.
Service
8.75
Standard quality for this hotel tier, though some complaints were noted.
Location
9.25
Highly rated location as per reviews.
Room Quality
6.25
Issues with noise insulation and dated amenities noted.
Amenities
8.25
Positive mentions of pool and other facilities.
Value for Money
7.75
Overall satisfactory for the pricing, despite some issues.
Food and Beverage
7.75
No specific comments but rated average.
Overall Experience
7.75
Mixed feelings with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:03

Property Description

Luxurious Amenities
The Mars City Hotel by Gaing Mas Group offers a luxurious experience with its spa, outdoor pool, and a restaurant. Relax and rejuvenate at the spa, take a refreshing dip in the outdoor pool, and indulge in delicious Indonesian, Chinese, and Western specialties at the on-site restaurant.

Convenient Location
Located just a short drive away from both Sanur Beach and Kuta Beach, this hotel provides easy access to Bali's beautiful coastlines. Additionally, being only a 20-minute drive from Ngurah Rai International Airport, it ensures a hassle-free journey for travelers.

Comfortable Accommodation
The air-conditioned rooms at Mars City Hotel are thoughtfully designed with modern amenities such as a flat-screen cable TV, a desk, and en suite bathrooms. The attentive staff, available 24/7, further enhance your stay with services like luggage storage, laundry assistance, and airport transfers.

Experience luxury, convenience, and comfort at Mars City Hotel by Gaing Mas Group. Book your stay now for an unforgettable Bali getaway.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.5
Based on 43 reviews
Cleanliness: 4.25
Service: 8.75
Location: 9.25
Room Quality: 6.25
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 7.75
Overall Experience: 7.75
K
Kamboja • couple • id
8
2026-01-30 • via Nuitee
Z
Zhazira • solo_traveller • kz
5
2026-01-21 • via Nuitee
K
Kamboja • couple • id
8
2026-01-06 • via Nuitee
N
Nik • solo_traveller • nz
4
2026-01-04 • via Nuitee
P
Paola • solo_traveller • fr
5
Peu mieux faire
Pros:

La Clim

Cons:

Chambre mal insonorisé avec du personnel qui passe très tôt le matin dans les couloirs avec de la musique parfois.
Joints salle de bain pas très propres.
Rideaux de la chambre pas occultant donc il fait très séjour dans la chambre le matin

2025-11-09 • via Nuitee
N
Ni Kadek Novi Dewi • couple • id
10
2025-10-22 • via Nuitee
H
Hery Sopiannoor • couple • id
5
Pros:

Tidak ada

Cons:

Semua

2025-10-16 • via Nuitee
P
Peter • couple • nl
5
Onterecht in rekening brengen
Cons:

Onderhoud douche deuren sluiten niet,dingen onterecht in rekening brengen (bloed spetter van krabben insect beet) op kussen

2025-10-13 • via Nuitee
S
Sergiusz • solo_traveller • pl
10
2025-10-01 • via Nuitee
S
Sahid chanel • family_with_children • id
9
Pros:

Ruangannya cukup luas dan nyaman.

Cons:

Ntuk kamar mandinya,.. perlu renovasi

2025-09-20 • via Nuitee
W
wayan • couple • id
8
2025-09-17 • via Nuitee
O
Odie • couple • id
8
2025-09-13 • via Nuitee
W
wayan • couple • id
10
2025-09-11 • via Nuitee
W
wayan • couple • id
10
2025-09-11 • via Nuitee
C
Cruz • couple • es
4
2025-09-10 • via Nuitee
M
Maruff • couple • au
9
I’ll be back and often
Pros:

Location
Value
Pool

Cons:

NA

2025-09-08 • via Nuitee
P
Pipin • solo_traveller • id
8
2025-08-30 • via Nuitee
A
Angelina • extended_group • de
3
Pros:

Die Lage.

Cons:

Das Hotel ist in die Jahre gemommen. Alles ist schmuddelig. Das Bad ist in einem Container im Zimmer und alle Ecken und Enden sind versifft und alt. Der Höhepunkt war allerdings die Bettwäschen. Ich habe noch nie in meinem Leben so eine fleckige, dreckige Bettwäsche vorgefunden. Diese wurde auf Anfrage zu einer etwas weniger fleckigen Bettwäsche getauscht. Die Kopfkissen waren dazu an den Seiten gerissen. Obwohl unser Zimmer im 5. Stock war, hatten wir zahlreiche Ameisen im Zimmer.

2025-08-26 • via Nuitee
E
Eka • couple • id
8
2025-07-12 • via Nuitee
A
Agus • young couple • id
8
Very good
2025-05-29 • via Nuitee