Hotel O Avisha Guest House Syariah

Room was dusty and uncomfortable. There was no sink, no bin, no toilet paper (staff said that normally you could buy it at the reception, but it was unavailable). Many stains in the bedsheets, to which the staff said it was 'normal'.

Windows don’t close completely and can’t be fully shut, so you might hear a bit more street noise or occasionally smell cigarette smoke from the hallway – it depends on which room you get.
• Yes, the place is noisier than others, but I think that’s just part of being in Malang – there are a lot of mosques here, and they can be quite loud.
• No towels provided, and there’s no basin/sink.

Terribly dirty. The bedding hadn't been changed before our arrival – it was full of hair and stains. There were rotten food leftovers on the shelf from previous guests. The walls were dirty. It seemed like the room hadn't been cleaned for a long time.

The beds were really dirty, as if someone had slept in them with dirty clothes and shoes and they hadn't been changed. Additionally we needed to buy toilet paper there.It was really loud as if the place had paper walls, we got woken up by a parade at 7 in the morning, but it felt like the parade was happening in the room. Later people were smoking and watching loud reels in the hallway, you literally were able to hear everything :/

I got a difference room…i reserved 2 single bed but i got 1 double bed

Did checkin, room was dirty, sheets were turned inside out full of stains and very smelly. I have asked for new sheets but they didnt have enough. I woke up in the morning thinking that I had a breakfast included but didnt even though my booking said I had. Told the staff and brought me 2 breakfasts instead of 3. I asked for an early checkout as I didnt want to stay 2 nights after the bad experience, but they did not return the money. I left very disappointed. There is no sink to clean your teeth and the room is so noisy.. never again!

The staff is not really welcoming, there is no paper at all even if you ask them.

A little noisy and the staff don’t understand English at all so you need to use translate

The stuff they are really good but only one problem they don’t speak English. They have to find someone to speak English because I saw foreigners not only me they just use Google translate. If they did not find someone speak English. They will lose customers from another country.

There was no hot water and there was no sink or hand basin in the room. On top of that, despite having received a confirmation from booking.com, when I arrived, they said I didn't have a booking. As I was very tired, I didn't have the patience to look elsewhere. After a long conversation with the reception through Google translate, I managed to get connected with the manager. While talking to the manager through WhatsApp, she told me a room is available but it will cost much more than my confirmed booking. It took 2-3 hours to come to an agreement and I finally rebooked the room at a higher price for the night. However, I checked out the next morning and moved to another accommodation. I DO NOT recommend this place to anyone.

Didn’t stay here because no one was available to check us in.