Hotel Chalet

Hotels
7.9 (107 reviews)
7a Avenida , Chichicastenango , GT

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Room service
Terrace
Family rooms
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Kind and helpful staff
Good location
Comfortable bed
Cons:
Could improve cleanliness
Limited breakfast options
Small rooms

Categories

Cleanliness
7.11
The shower could be a bit cleaner, but generally the bathroom was comfortable.
Service
8.58
The owner is very kind and helpful, providing necessary directions.
Location
9.12
Great location, just two blocks from the market and close to restaurants and shops.
Room Quality
7.57
The room was comfortable with a double bed but small.
Amenities
8.1
Internet was excellent and provided good functionality during the stay.
Value for Money
8.06
Correct price-quality ratio considering the overall experience.
Food and Beverage
7.11
Only coffee offered for breakfast, but there are shops nearby.
Overall Experience
7.58
Generally a good experience, with notable kindness from the owner.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:22

Property Description

Welcome to Hotel Chalet, your cozy 3-star retreat in Chichicastenango.

Luxurious Room Features:
Indulge in our spacious rooms equipped with modern amenities, including kitchenettes with a fridge, oven, and microwave for your convenience.

Convenient Services:
Enjoy round-the-clock room service, a welcoming terrace, and a shared kitchen during your stay. Benefit from our 24-hour front desk, airport transfers, and complimentary high-speed WiFi access.

Ideal Location:
Located just 138 km from La Aurora Airport, our hotel offers easy access for travelers seeking comfort and convenience.

Book your stay at Hotel Chalet now and experience a delightful blend of comfort and convenience during your visit to Chichicastenango!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.9
Based on 107 reviews
Cleanliness: 7.11
Service: 8.58
Location: 9.12
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 7.11
Overall Experience: 7.58
S
Sarina • couple • de
5
In Ordnung
Pros:

Nahe Lage zum Markt. Freundliches Personal.

Cons:

Sehr unbequemes Bett. Dreckiges Bad und sehr viele Spinnen an den Wänden. Sehr laut und hellhörig.

2026-10-31 • via Nuitee
G
Guillaume • couple • fr
8
Pros:

L'accueil et le calme du lieu.. Chambre rudimentaire mais lit confortable , pour une nuit, la veille du marché c'est bien.

2026-10-26 • via Nuitee
E
Elena • couple • es
7
Perfecto para ver el mercado
Pros:

Cerca del mercado. Habitación amplia. Manuel muy amable, nos ayudo con todo. Agua filtrada disponible.

Cons:

Igual un poco caro para una noche pero la mejor opción

2026-10-20 • via Nuitee
R
Ruiz Gonzales • extended_group • pe
4
Trate de buscar en ese momento otro hotel , pero fue imposible
Pros:

la ubicación, y la amabilidad del dueño

Cons:

Si buscas un hotel moderadamente cómodo y limpio
Este no es tu hotel

2026-09-19 • via Nuitee
D
dieringer • solo_traveller • us
10
Pros:

The owner was kind and helpful. He even helped me to the shuttle stop.

2026-09-16 • via Nuitee
Z
Zsuzsa • solo_traveller • hu
9
2026-09-14 • via Nuitee
M
MartaGP • solo_traveller • es
5
2026-09-06 • via Nuitee
M
michelle • family_with_children • gb
9
2026-08-23 • via Nuitee
C
caryne • couple • fr
8
Bien
Pros:

L’emplacement près du marché
L’accueil

2026-08-23 • via Nuitee
F
Flaminia • extended_group • it
6
Passabile
Pros:

Ottima posizione, prezzo basso

Cons:

In generale la struttura è vecchia, come rivestimenti, arredo, sanitari

2026-08-18 • via Nuitee
V
Victor Manuel • solo_traveller • mx
6
2026-08-17 • via Nuitee
L
Lucas • solo_traveller • de
7
2026-08-11 • via Nuitee
D
David • solo_traveller • es
5
Pros:

L'amabilitat del Sr. Manuel. Ubicat a dues quadres del mercat a una zona tranquil•la.

Cons:

L'hotel al preu més excessiu pel que ofereix del nostre viatge a Guatemala. Hauria de cobrar un 50% del que fa. Hi ha desordre i pols per tot arreu. Cal una neteja a fons.

2026-08-05 • via Nuitee
J
Jaime Sandoval • solo_traveller • gt
10
Chalet hotel
Pros:

La atención del anfitrión fue muy especial, muy amable en todo sentido y excelente comunicación con él.

Cons:

Faltaba jabón de baño individual.

2026-07-21 • via Nuitee
O
Olga • solo_traveller • es
10
Excepcional estancia en Chichicastenango
Pros:

Alojamiento limpio, silencioso y cómodo. A cinco minutos del mercado y plaza. Manuel te ayudará en todo lo que necesites.

2026-07-20 • via Nuitee
A
abad • solo_traveller • es
10
2026-07-18 • via Nuitee
A
Aida Elena • solo_traveller • co
10
Pros:

Un lugar tranquilo, y la amabilidad de don Manuel

Cons:

La habitación no tiene clóset recomendado

2026-07-13 • via Nuitee
A
Alba • solo_traveller • es
8
2026-07-08 • via Nuitee
V
Valentina • family_with_children • it
9
Fantisco, ci tornerei!
Pros:

Albergo a conduzione familiare, con letti molto comodi e pulito, bagno con la miglior doccia di tutto il Guatemala, calda e potente! Asciugamani e lenzuola in cotone. La terrazza spaziosa. Hotel ecologico con pannelli solari e solare termico. Don Manuel un anfitrione.

Cons:

Nulla

2026-07-03 • via Nuitee
G
Gabriela Garcia • solo_traveller • sv
6
2026-06-29 • via Nuitee