Casa Ramona

Hotels
8.8 (1013 reviews)
Calle 15 de septiembre Calle 15 de Septiembre , Flores , gt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Coffee Shop on site
Staff adhere to local safety protocols
Physical distancing rules followed
Hand sanitizer in guest room and key areas
First aid kit available
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious breakfast
Great location
Cons:
Noisy rooms
Lack of some basic amenities
Variable room quality

Categories

Cleanliness
8.44
Generally clean facilities but some reviews mention issues with room conditions.
Service
9.41
Staff is described as friendly, helpful, and accommodating.
Location
9.45
Many reviews highlight the excellent location of the hotel.
Room Quality
7.9
Rooms varied in quality; some complaints about noise and comfort.
Amenities
7.93
Basic amenities were lacking in some rooms, but overall satisfactory.
Value for Money
8.89
Generally good value, though some reviews mentioned high costs for amenities.
Food and Beverage
9.44
Breakfasts are frequently praised as delicious and satisfying.
Overall Experience
8.91
Overall positive experiences, although some aspects could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 12:34

Property Description

Luxurious Accommodations
Experience comfort and convenience at Casa Ramona in Flores. Each room is equipped with a desk, private bathroom, and air conditioning. Selected rooms even feature a charming balcony for you to enjoy the scenic views.

Exceptional Amenities
Indulge in our à la carte or continental breakfast options to kickstart your day. With free WiFi throughout the property, a 24-hour front desk, a restaurant, and a terrace, we ensure your stay is seamless and enjoyable.

Convenient Location
Located just 3 km from Mundo Maya International Airport, Casa Ramona offers easy access for travelers. Explore the beauty of Flores knowing you have a cozy retreat awaiting your return.

Book now for an unforgettable stay at Casa Ramona!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 1013 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 7.93
Value for Money: 8.89
Food and Beverage: 9.44
Overall Experience: 8.91
A
Alejandro • solo_traveller • es
6
Pros:

La ubicación del hotel al estar tan cerca de la entrada a la isla.

Cons:

Muchas habitaciones dan a un patio interior. Si hay algún huésped un poco molesto quizás se escuche.
El servicio de traslado es bastante caro.

2026-04-04 • via Nuitee
M
Montero • family_with_children • cr
8
Sin ruido externo permite dormir tranquilo y levantar temprano para un tour
Pros:

Ubicación fácil d llegar, casa d cambio d moneda cercano.

Cons:

Habitación sin vista al exterior

2026-04-03 • via Nuitee
S
Sandra Milena • couple • co
10
Pros:

Excelente ubicación para quienes disfrutan un lugar tranquilo.
Bonito lugar.
No tiene vista al lago, pero es bonita, limpia y comoda.

Cons:

No tiene vista al lago.

2026-04-03 • via Nuitee
J
Jean-philippe • couple • ca
9
2026-04-03 • via Nuitee
V
Velasquez • extended_group • gt
10
2026-04-02 • via Nuitee
E
Eduardo Luiz • family_with_children • br
9
2026-03-31 • via Nuitee
D
Donny Sebastian • couple • co
8
Pros:

Ubicación y amabilidad del personal

Cons:

Cama un poco vieja, ruidosa

2026-03-31 • via Nuitee
A
Andrés • solo_traveller • co
9
Es una excelente opción
Pros:

Los empleados son muy cordiales y dispuestos a ayudar con todo. La comida del restaurante es muy buena

Cons:

Nada en particular

2026-03-31 • via Nuitee
A
Aisling • couple • gb
9
Friendly, helpful staff!
Pros:

We had a beautiful stay at Casa Ramona, the true highlight were the friendly, helpful staff. Thank you all!

Cons:

Our bathroom window was wedged open by a pipe so be prepared for the potential of lizards entering through it!

2026-03-30 • via Nuitee
M
Manuela • extended_group • co
9
Estancia cómoda y bien ubicada
Pros:

La estancia es muy bonita, está muy bien equipada, es muy limpia y tiene camas muy cómodas. El personal es muy amigable y siempre está atento a lo que necesites. Además, la ubicación es excelente. ¡Totalmente recomendado!

2026-03-30 • via Nuitee
G
G • family_with_children • us
10
2026-03-29 • via Nuitee
B
Brice • couple • fr
10
Pros:

Hôtel agréable et très bien placé. Personnel sympathique et à l’écoute. Chambre propre, calme et literie confortable. Nous recommandons cet établissement.

2026-03-28 • via Nuitee
I
Ilan • couple • ve
10
Pros:

Limpio, bonito y acogedor

2026-03-26 • via Nuitee
H
Hector • extended_group • gt
10
2026-03-26 • via Nuitee
L
Lyne • extended_group • ca
7
Pros:

Grande chambre . Jolie décors
Personnel sympathique
Boîte à lunch pour départ tôt

Cons:

Bruyant en debut de nuit.
Douche qui coule aurait besoin d’être réparé .

2026-03-25 • via Nuitee
C
Christine • couple • us
9
A nice clean hotel with delicious breakfast
Pros:

Friendly, cheerful staff. Nice breakfast options.

Cons:

Our room was right off the ground floor common area so we could hear breakfast prep and people talking quite early in the morning. We would stay here again but ask for a second floor room.

2026-03-24 • via Nuitee
A
Alejandra • couple • cr
8
Pros:

Hans the giy at the réception was awesome i dont know how hemanage everything by himself. The hotel needs more staff.

Cons:

The beds and pillows, hard as rocks

2026-03-22 • via Nuitee
M
Mosseau • couple • us
9
2026-03-22 • via Nuitee
J
Jose Antonio • solo_traveller • es
10
Buena estancia
Pros:

Buena elacion de calidad y precio
Instalaciones básicas pero cómodas para la estancia. La habitacion no tiene televisión por ejemplo. El desayuno es bueno. Ya no cobran un deposito por si hubiera daños en la habitación aunque la salida. Tampoco cobran recargo por usar tarjeta. Buen lugar para una estancia cómoda en Flores cercano a los restaurantes y centro comercial.

Cons:

El cafe no entra en el desayuno pero si te dan un refresco natural.

2026-03-21 • via Nuitee
L
Laura • couple • es
10
100% recommend
2026-03-20 • via Nuitee