Casa Ramona

Hotels
8.8 (1013 reviews)
Calle 15 de septiembre Calle 15 de Septiembre , Flores , gt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Coffee Shop on site
Staff adhere to local safety protocols
Physical distancing rules followed
Hand sanitizer in guest room and key areas
First aid kit available
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious breakfast
Great location
Cons:
Noisy rooms
Lack of some basic amenities
Variable room quality

Categories

Cleanliness
8.44
Generally clean facilities but some reviews mention issues with room conditions.
Service
9.41
Staff is described as friendly, helpful, and accommodating.
Location
9.45
Many reviews highlight the excellent location of the hotel.
Room Quality
7.9
Rooms varied in quality; some complaints about noise and comfort.
Amenities
7.93
Basic amenities were lacking in some rooms, but overall satisfactory.
Value for Money
8.89
Generally good value, though some reviews mentioned high costs for amenities.
Food and Beverage
9.44
Breakfasts are frequently praised as delicious and satisfying.
Overall Experience
8.91
Overall positive experiences, although some aspects could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 12:34

Property Description

Luxurious Accommodations
Experience comfort and convenience at Casa Ramona in Flores. Each room is equipped with a desk, private bathroom, and air conditioning. Selected rooms even feature a charming balcony for you to enjoy the scenic views.

Exceptional Amenities
Indulge in our à la carte or continental breakfast options to kickstart your day. With free WiFi throughout the property, a 24-hour front desk, a restaurant, and a terrace, we ensure your stay is seamless and enjoyable.

Convenient Location
Located just 3 km from Mundo Maya International Airport, Casa Ramona offers easy access for travelers. Explore the beauty of Flores knowing you have a cozy retreat awaiting your return.

Book now for an unforgettable stay at Casa Ramona!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 1013 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 7.93
Value for Money: 8.89
Food and Beverage: 9.44
Overall Experience: 8.91
S
Sean • couple • gb
8
Pros:

Good location and well kept property. The staff have limited English but are very welcoming and helpful.

Cons:

Limited Warm water for a shower

2026-04-18 • via Nuitee
A
ALESSANDRO • couple • it
8
Hotel curato ed elegante
Pros:

Staff gentile e pronto ad ogni richiesta
Ottima la colazione

Cons:

Avevamo la camera a piano terra e si sentivano di notte i rumori dei condizionatori

2026-04-18 • via Nuitee
L
Leen • extended_group • be
10
Pros:

La amabilidad con que fuimos recibidos, lo acojedor del appartamento

Cons:

No hay nada que no nos haya gustado

2026-04-15 • via Nuitee
J
Jorge • solo_traveller • gt
9
2026-04-13 • via Nuitee
M
Monika • family_with_children • gb
7
2026-04-11 • via Nuitee
E
Eztizen • couple • es
7
2026-04-09 • via Nuitee
D
david • extended_group • co
9
Un lugar muy bonito, las instalaciones muy cómodas, con todo lo necesario para tener una estancia agradable, cerca a re
Pros:

Las instalaciones y la atención.

Cons:

No

2026-04-09 • via Nuitee
M
Marie-Claire • solo_traveller • ca
9
2026-04-07 • via Nuitee
F
Flore • couple • ca
8
2026-04-07 • via Nuitee
C
Clara • couple • co
9
2026-04-06 • via Nuitee
N
Nahuel • solo_traveller • ar
8
2026-04-06 • via Nuitee
L
Ligia • extended_group • us
3
Not worth the price
Pros:

Front desk staff helpful and friendly.

Cons:

The room was way too small for 4 people. The mattress were hard and the description on the photos showed that the outside the bedroom space were part of the twin room. The food choices and restaurant space is limited.

2026-04-06 • via Nuitee
A
Alejandro • solo_traveller • es
6
Pros:

La ubicación del hotel al estar tan cerca de la entrada a la isla.

Cons:

Muchas habitaciones dan a un patio interior. Si hay algún huésped un poco molesto quizás se escuche.
El servicio de traslado es bastante caro.

2026-04-04 • via Nuitee
J
Jean-philippe • couple • ca
9
2026-04-03 • via Nuitee
S
Sandra Milena • couple • co
10
Pros:

Excelente ubicación para quienes disfrutan un lugar tranquilo.
Bonito lugar.
No tiene vista al lago, pero es bonita, limpia y comoda.

Cons:

No tiene vista al lago.

2026-04-03 • via Nuitee
M
Montero • family_with_children • cr
8
Sin ruido externo permite dormir tranquilo y levantar temprano para un tour
Pros:

Ubicación fácil d llegar, casa d cambio d moneda cercano.

Cons:

Habitación sin vista al exterior

2026-04-03 • via Nuitee
V
Velasquez • extended_group • gt
10
2026-04-02 • via Nuitee
E
Eduardo Luiz • family_with_children • br
9
2026-03-31 • via Nuitee
D
Donny Sebastian • couple • co
8
Pros:

Ubicación y amabilidad del personal

Cons:

Cama un poco vieja, ruidosa

2026-03-31 • via Nuitee
A
Andrés • solo_traveller • co
9
Es una excelente opción
Pros:

Los empleados son muy cordiales y dispuestos a ayudar con todo. La comida del restaurante es muy buena

Cons:

Nada en particular

2026-03-31 • via Nuitee