Casa Ramona

Hotels
8.8 (1071 reviews)
Calle 15 de septiembre Calle 15 de Septiembre , Flores , gt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Coffee Shop on site
Staff adhere to local safety protocols
Physical distancing rules followed
Hand sanitizer in guest room and key areas
First aid kit available
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious breakfast
Great location
Cons:
Noisy rooms
Lack of some basic amenities
Variable room quality

Categories

Cleanliness
8.44
Generally clean facilities but some reviews mention issues with room conditions.
Service
9.41
Staff is described as friendly, helpful, and accommodating.
Location
9.45
Many reviews highlight the excellent location of the hotel.
Room Quality
7.9
Rooms varied in quality; some complaints about noise and comfort.
Amenities
7.93
Basic amenities were lacking in some rooms, but overall satisfactory.
Value for Money
8.89
Generally good value, though some reviews mentioned high costs for amenities.
Food and Beverage
9.44
Breakfasts are frequently praised as delicious and satisfying.
Overall Experience
8.91
Overall positive experiences, although some aspects could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 12:34

Property Description

Luxurious Accommodations
Experience comfort and convenience at Casa Ramona in Flores. Each room is equipped with a desk, private bathroom, and air conditioning. Selected rooms even feature a charming balcony for you to enjoy the scenic views.

Exceptional Amenities
Indulge in our à la carte or continental breakfast options to kickstart your day. With free WiFi throughout the property, a 24-hour front desk, a restaurant, and a terrace, we ensure your stay is seamless and enjoyable.

Convenient Location
Located just 3 km from Mundo Maya International Airport, Casa Ramona offers easy access for travelers. Explore the beauty of Flores knowing you have a cozy retreat awaiting your return.

Book now for an unforgettable stay at Casa Ramona!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 1071 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 7.93
Value for Money: 8.89
Food and Beverage: 9.44
Overall Experience: 8.91
M
Marlene • solo_traveller • pt
10
Très bon séjour, je recommande fortement.
Pros:

Très bon emplacement, personnel agréable et petit-déjeuner de qualité.

Cons:

Rien de particulier.

2026-06-25 • via Nuitee
V
Velasquez • solo_traveller • gt
10
Cortinas oscuras para dormir mejor
Pros:

Los desayunos y la habitación estuvo bastante comoda.

Cons:

Que por la noche entra demasiada luz por la ventana, quiza considerar unas cortinas oscuras por la noche para que se pueda descansar mejor.

2026-06-23 • via Nuitee
M
Manuel • extended_group • co
9
Pros:

La ubicación y el trato del personal

Cons:

Mucho animal en las noches

2026-06-22 • via Nuitee
N
NAZLY NATALIA • couple • co
9
Buen lugar para descansar
Pros:

Ubicación instalaciones en general la gente muy amable

Cons:

No hicieron aseo en la habitación durante los tres días de hospedaje

2026-06-21 • via Nuitee
M
Mejia • extended_group • pe
6
Deberían revisar sus prohibiciones con respecto al uso de servicios higiénicos
Pros:

El lugar está muy bien ubicado y la casa es hermosa, leí en los detalles que el desayuno solo era en el lugar, pero felizmente nos dieron para llevar y eso nos facilitó tomar desayuno temprano para nuestro día de turismo. Bien pensado porque la mayoría de tour empiezan más temprano del horario en el que ofrecen desayuno.

Cons:

Llegamos muy cansados y no nos permitieron usar los baños, nos dijeron que a las 7am, cuando fue esa hora les pedimos usarlo y nos dijeron que no, que estaban sucios, ante la insistencia nos dejaron usarlos. Obviamente no estaban sucios o muy sucios como dijo la señorita. Pienso que deberían tener más consideración con sus huéspedes que llegan temprano y no a la hora del Checkin.

2026-06-20 • via Nuitee
N
Noga • couple • il
9
Pros:

חדר נקי מאוד יפה (קצת קטן, בסיסי). יש מים חמים, מיקום ממש טוב, יש בית קפה במקום וזה מאוד נוח יש ארוחת בוקר והיא מעולה!! שירות טוב.

Cons:

הכל היה מעולה.

2026-06-16 • via Nuitee
A
Angy • solo_traveller • co
9
Comfortable
Pros:

The location was perfect is so near to the peten center

Cons:

They don’t put me a new hole toilet paper but ok

2026-06-16 • via Nuitee
A
Alexandra • solo_traveller • co
10
2026-06-14 • via Nuitee
O
Omar • solo_traveller • gt
9
Pros:

La ubicación es excelente. Super limpio y las areas comunes muy cómodas!

2026-06-13 • via Nuitee
M
Mal • solo_traveller • us
10
2026-06-12 • via Nuitee
H
Holik • extended_group • at
10
2026-06-11 • via Nuitee
C
cristina • solo_traveller • es
10
2026-06-08 • via Nuitee
G
Graham • couple • ca
10
Pros:

Everything about Casa Ramona was excellent. The place was clean, the staff was friendly. They helped us book our Tikal tour. It's located about 50-100 metres away from the main meeting spot for the Tikal tour busses, so that's very convenient. Both mornings we stayed we left earlier than their designated breakfast time, and so they prepared bags of food for us to go.

And the room had a good A/C (very important).

2026-06-07 • via Nuitee
R
Roshan Vijay • solo_traveller • us
8
Beautiful stay in Isla de Flores!
Pros:

Nice downstairs cafe/restaurant, some cute common areas / furniture, working AC which was essential in the heat!

Cons:

N/A

2026-06-06 • via Nuitee
L
lorraine • solo_traveller • us
9
2026-06-05 • via Nuitee
C
Catherine • family_with_children • co
9
2026-06-05 • via Nuitee
J
Jairo • solo_traveller • ec
10
Pros:

Todo

2026-06-04 • via Nuitee
A
Alberto • solo_traveller • it
10
2026-06-02 • via Nuitee
M
Morales Huanca • solo_traveller • pe
10
2026-06-02 • via Nuitee
S
Shirley • couple • nz
8
Fantastic
Pros:

Lovely decor, friendly helpers staff. Breakfast was excellent

2026-05-31 • via Nuitee