Casa Ramona

Hotels
8.8 (1119 reviews)
Calle 15 de septiembre Calle 15 de Septiembre , Flores , GT
+502 7842 6102

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Terrace
Family rooms
Luggage storage
Airport shuttle
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious breakfast
Great location
Cons:
Noisy rooms
Lack of some basic amenities
Variable room quality

Categories

Cleanliness
8.44
Generally clean facilities but some reviews mention issues with room conditions.
Service
9.41
Staff is described as friendly, helpful, and accommodating.
Location
9.45
Many reviews highlight the excellent location of the hotel.
Room Quality
7.9
Rooms varied in quality; some complaints about noise and comfort.
Amenities
7.93
Basic amenities were lacking in some rooms, but overall satisfactory.
Value for Money
8.89
Generally good value, though some reviews mentioned high costs for amenities.
Food and Beverage
9.44
Breakfasts are frequently praised as delicious and satisfying.
Overall Experience
8.91
Overall positive experiences, although some aspects could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 12:34

Property Description

Luxurious Accommodations
Experience comfort and convenience at Casa Ramona in Flores. Each room is equipped with a desk, private bathroom, and air conditioning. Selected rooms even feature a charming balcony for you to enjoy the scenic views.

Exceptional Amenities
Indulge in our à la carte or continental breakfast options to kickstart your day. With free WiFi throughout the property, a 24-hour front desk, a restaurant, and a terrace, we ensure your stay is seamless and enjoyable.

Convenient Location
Located just 3 km from Mundo Maya International Airport, Casa Ramona offers easy access for travelers. Explore the beauty of Flores knowing you have a cozy retreat awaiting your return.

Book now for an unforgettable stay at Casa Ramona!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 1119 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 7.93
Value for Money: 8.89
Food and Beverage: 9.44
Overall Experience: 8.91
A
aline • solo_traveller • ch
10
Excellent
Pros:

La chambre était très bien.
Le personnel extrêmement gentil.
Le petit déjeuner vraiment très bon.
J’ai reçu un petit dej à emporter pour le dernier jour car je partais à 5:30. C’était parfait.

Cons:

Rien

2026-10-23 • via Nuitee
S
SUSANA • extended_group • es
6
Pros:

Desayuno

Cons:

Problemas con el ex

2026-10-20 • via Nuitee
J
Junior Garcia • solo_traveller • br
8
Excelente estadia na Ilha de Flores
Pros:

A localização é excelente, o quarto é bom, a cama é confortável e o ar condicionado funciona bem.
O café da manhã é bom, mas o café (a bebida) é pago separado, por volta de 4 dólares. É a la carte, mas muito bom.
Tem uma cafeteria do hotel, que atende ao público. Muito boa e bons preços.

Cons:

Não tem TV e como o quarto é perto da cafeteria, tem algum barulho. Mas a partir das 22h é bem tranquilo e silencioso.

2026-10-20 • via Nuitee
B
Bionita88 • couple • cr
8
2026-10-16 • via Nuitee
J
John • solo_traveller • us
10
2026-10-16 • via Nuitee
R
Roey • couple • ec
8
Pros:

The breakfast is very good and generous. The stuff was friendly. Rooms are basic and its good for what you pay. The common space is very nice and pleasent. Nice to have the cafe in the hotel.

Cons:

No window in the room. Pillows are very hard. They could have more training on how to make great coffee. the place have a lot of potential .

2026-10-12 • via Nuitee
Y
yumi • solo_traveller • hk
8
Good location, great breakfast
Pros:

Breakfast was excellent and staff was cheerful and kind

Cons:

I couldn’t open the window as the AC condenser unit of the next room directly blew to my window. They need to change the location of condenser unit. The glass became hot too!

2026-10-12 • via Nuitee
V
Verónica • solo_traveller • cl
6
2026-10-10 • via Nuitee
C
Camilla • extended_group • it
10
2026-09-16 • via Nuitee
R
Roberto • solo_traveller • sv
8
Pros:

Ubicación excelente y sirven un buen desayuno

Cons:

Habitación sin ventanas y aire acondicionado no funcionó.

2026-09-15 • via Nuitee
B
Byron • solo_traveller • gt
8
Muy buena
Cons:

La atencion del personal

2026-09-13 • via Nuitee
M
Maria Sofia • solo_traveller • gt
9
2026-09-13 • via Nuitee
H
Hernandez • solo_traveller • co
10
2026-09-11 • via Nuitee
C
Cristina • couple • it
9
Pros:

Posizione ottima, personale gentile, ci hanno preparato la colazione da portar via, la mattina molto presto. In generale, colazione buona, caffè non incluso. Camera spaziosa, essenziale, ma con tutti i comfort utili.

Cons:

Si sentiva l'odore del bagno della camera adiacente, ma nel complesso è un'ottima sistemazione. In base alla stanza in cui si dorme, meglio tenere le finestre chiuse, per evitare odori e rumori :)

2026-09-08 • via Nuitee
A
Ane • couple • es
9
Pros:

Ubicación y personal muy amable, siempre dispuestos a ayudar.

2026-09-05 • via Nuitee
F
Federico José • solo_traveller • es
9
Repetiria
Pros:

Hotel precioso y habitaciones limpias sin ruido

Cons:

El equipo de aire acondicionado está fuera de la habitación pero dentro de las zonas comunes y tira todo el calor en el.propio hotel.
El wifi no llega bien a las habitaciones.

2026-09-03 • via Nuitee
P
Peter • solo_traveller • gb
8
2026-08-26 • via Nuitee
F
Felipe • solo_traveller • br
10
Muy recomendable
Pros:

alojamiento está ubicado en una zona muy conveniente de la isla, con fácil acceso a varios restaurantes y actividades, además de estar cerca de la entrada y del puente de acceso. A pesar de su buena ubicación, no es tan ruidoso como otras zonas de la isla, por lo que también es posible descansar y disfrutar de tranquilidad.

Hubo un poco de ruido dentro del alojamiento debido a algunos huéspedes de las habitaciones vecinas que hablaban en voz alta y nos despertaron durante la madrugada, pero nada que afectara significativamente la excelente experiencia en el lugar. El desayuno era maravilloso, el ambiente muy agradable y las chicas que atienden fueron excelentes. ¡Muy recomendable!

2026-08-26 • via Nuitee
M
Montijano • couple • es
10
Pros:

El personal un 10!!

2026-08-24 • via Nuitee
B
Beonio Brocchieri • solo_traveller • it
8
2026-08-22 • via Nuitee