Hotel Kings Heritage Surat

Hotels
7.5 (119 reviews)
VAIRAGI NI WADI,NEAR DIAMOND MARKRT STATION ROD SURAT 395003 , Surat , in

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Just as described in the reviews
Cons:
Limited parking
Expensive breakfast
No spa services
Fake room photos
Dirty rooms
Unfulfilled bookings
Unprofessional behavior
Overbooking

Categories

Cleanliness
5
Mixed reviews about cleanliness, with some guests mentioning it as a positive aspect while others complained about dirty rooms.
Service
4.7
Service received varied feedback, with some guests appreciating it while others complained about unprofessional behavior and overbooking.
Location
5
Location was not specifically highlighted in the reviews.
Room Quality
3.5
Guests had negative experiences with room quality, mentioning fake photos, dirty rooms, and unfulfilled bookings.
Amenities
2.5
Amenities were not specifically mentioned in the reviews.
Value for Money
5
Mixed reviews about the value for money, with some guests feeling disappointed with the services provided.
Food and Beverage
5
Food and beverage services were not specifically highlighted in the reviews.
Overall Experience
3
Guests had negative overall experiences, including unfulfilled bookings, unprofessional behavior, and fake room photos.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 10:35

Property Description

Luxurious Accommodation
Hotel Kings Heritage Surat offers 4-star air-conditioned rooms with private bathrooms, flat-screen TVs, and room service. Relax in comfort and style during your stay.

Delicious Dining Options
Indulge in a variety of breakfast choices including buffet, continental, and vegetarian options. Savor authentic Indian cuisine at the on-site restaurant. Vegetarian meals are also available upon request.

Convenient Amenities
Enjoy free private parking, a business centre, and a 24-hour front desk for all your needs. Take advantage of the paid airport shuttle service for easy transportation.

Book your stay at Hotel Kings Heritage Surat now for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.5
Based on 119 reviews
Cleanliness: 5
Service: 4.7
Location: 5
Room Quality: 3.5
Amenities: 2.5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 3
P
Punjabi • extended_group • in
10
2025-08-21 • via Nuitee
A
Adam Kapasi • couple • tz
8
2025-07-09 • via Nuitee
Y
Yusuf • group • kw
7
Cosy Stay in Surat
Pros:

Just as described in the reviews.

Cons:

Nothing as such which was a let down.

2025-02-22 • via Nuitee
F
Farid • review category business travellers • be
2
Very bad
Pros:

Nothing

Cons:

They made fake photos of hotels , all the photos of the rooms and hotels are fake , very dirty rooms

2025-02-06 • via Nuitee
M
Murtaza • review category business travellers • au
1
Bad
Pros:

Nothing

Cons:

They did not honour my booking and left me stranded last minute. They overbooked

2025-01-24 • via Nuitee
R
Ramrakhiani • review category business travellers • in
6
Pleasant
2025-01-20 • via Nuitee
V
Virani • review category business travellers • in
6
Pleasant
Cons:

They did not received and give to your room, you have to collect it going down and collect your food.

2025-01-15 • via Nuitee
H
Huzeifa • young couple • tz
10
Exceptional
2025-01-09 • via Nuitee
A
Abbas • young couple • in
7
Good
2024-12-31 • via Nuitee
A
Alam • review category business travellers • sa
1
Bad
2024-12-19 • via Nuitee
V
Vishnu • young couple • np
8
Very good
2024-12-16 • via Nuitee
D
David • review category business travellers • in
10
Exceptional
2024-10-24 • via Nuitee
Y
Yusuf • young couple • ie
10
Exceptional
Pros:

Hospitality

Cons:

Had to ask for few things

2024-10-10 • via Nuitee
A
Angad • young couple • in
6
Pleasant
2024-09-12 • via Nuitee
P
Palaniappa • review category business travellers • in
8
Good hotel .
Pros:

Good responsive staff, big room,good location.

Cons:

Hot water for shower is not hot at all. Water flow is very slow.

2024-09-05 • via Nuitee
K
Khalil • with friends • kw
5
Passable
Pros:

The room in hotel was diffrent as it was in the pictures,it was so old

2024-09-04 • via Nuitee
P
Prakashchandra • young couple • gb
8
The location was good. And the staff were very helpful.
Pros:

Location

Cons:

Didn’t meet my expectations

2024-08-26 • via Nuitee
A
Avinash • family with young children • mu
1
Bad
Pros:

Location

Cons:

No TV working no wifi no clean towel bed not comfortable leaking AC risk of electrocution room not clean well restaurant staff have no manners rotten fruit given on buffet when asked to remove they gave same to other customers in short not worth the price

2024-08-13 • via Nuitee
V
Verma • review category business travellers • in
7
Good
Pros:

Staff behaviour

Cons:

Water shower supply

2024-08-09 • via Nuitee
V
Virani • young couple • in
7
Good
2024-07-26 • via Nuitee