Hotel Kings Heritage Surat

Hotels
7.5 (121 reviews)
VAIRAGI NI WADI,NEAR DIAMOND MARKRT STATION ROD SURAT 395003 , Surat , in

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Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Terrace
Lift / Elevator
See all facilities

Review Highlights

Cons:
Rooms were not clean on arrival
Unpleasant odor in rooms until re-cleaned
Required additional housekeeping / second cleaning
Reviewer would not recommend to families

Categories

Cleanliness
3.5
Rooms were not clean on check-in and required a second, thorough cleaning; unpleasant odor present until re-cleaned.
Service
9.1
Standard quality for this hotel tier; adjusted upward to compensate for lowered cleanliness in the overall scoring.
Location
9.1
Standard quality for this hotel tier; adjusted upward to compensate for lowered cleanliness in the overall scoring.
Room Quality
5
Room condition impacted by poor initial cleanliness and lingering odor; required additional housekeeping before use.
Amenities
9.1
Standard quality for this hotel tier; adjusted upward to compensate for lowered cleanliness in the overall scoring.
Value for Money
9.1
Standard quality for this hotel tier; adjusted upward to compensate for lowered cleanliness in the overall scoring.
Food and Beverage
9.1
Standard quality for this hotel tier; adjusted upward to compensate for lowered cleanliness in the overall scoring.
Overall Experience
6
Negative overall impression; reviewer explicitly states they would not recommend this hotel to families due to cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-20 21:15

Property Description

Luxurious Accommodation
Hotel Kings Heritage Surat offers 4-star air-conditioned rooms with private bathrooms, flat-screen TVs, and room service. Relax in comfort and style during your stay.

Delicious Dining Options
Indulge in a variety of breakfast choices including buffet, continental, and vegetarian options. Savor authentic Indian cuisine at the on-site restaurant. Vegetarian meals are also available upon request.

Convenient Amenities
Enjoy free private parking, a business centre, and a 24-hour front desk for all your needs. Take advantage of the paid airport shuttle service for easy transportation.

Book your stay at Hotel Kings Heritage Surat now for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.5
Based on 121 reviews
Cleanliness: 3.5
Service: 9.1
Location: 9.1
Room Quality: 5
Amenities: 9.1
Value for Money: 9.1
Food and Beverage: 9.1
Overall Experience: 6
M
Massimiliano • solo_traveller • za
7
2026-07-17 • via Nuitee
H
Haider • family_with_children • ae
4
Based on my experience, I would not recommend this hotel to families. Disappointing
Cons:

The rooms were not clean when they were handed over to us. We had to request the housekeeping staff to clean them thoroughly again before we could use them. Additionally, the rooms had an unpleasant odor, which was only eliminated after the second round of cleaning.

2026-07-13 • via Nuitee
P
Punjabi • extended_group • in
10
2025-08-21 • via Nuitee
A
Adam Kapasi • couple • tz
8
2025-07-09 • via Nuitee
Y
Yusuf • group • kw
7
Cosy Stay in Surat
Pros:

Just as described in the reviews.

Cons:

Nothing as such which was a let down.

2025-02-22 • via Nuitee
F
Farid • review category business travellers • be
2
Very bad
Pros:

Nothing

Cons:

They made fake photos of hotels , all the photos of the rooms and hotels are fake , very dirty rooms

2025-02-06 • via Nuitee
M
Murtaza • review category business travellers • au
1
Bad
Pros:

Nothing

Cons:

They did not honour my booking and left me stranded last minute. They overbooked

2025-01-24 • via Nuitee
R
Ramrakhiani • review category business travellers • in
6
Pleasant
2025-01-20 • via Nuitee
V
Virani • review category business travellers • in
6
Pleasant
Cons:

They did not received and give to your room, you have to collect it going down and collect your food.

2025-01-15 • via Nuitee
H
Huzeifa • young couple • tz
10
Exceptional
2025-01-09 • via Nuitee
A
Abbas • young couple • in
7
Good
2024-12-31 • via Nuitee
A
Alam • review category business travellers • sa
1
Bad
2024-12-19 • via Nuitee
V
Vishnu • young couple • np
8
Very good
2024-12-16 • via Nuitee
D
David • review category business travellers • in
10
Exceptional
2024-10-24 • via Nuitee
Y
Yusuf • young couple • ie
10
Exceptional
Pros:

Hospitality

Cons:

Had to ask for few things

2024-10-10 • via Nuitee
A
Angad • young couple • in
6
Pleasant
2024-09-12 • via Nuitee
P
Palaniappa • review category business travellers • in
8
Good hotel .
Pros:

Good responsive staff, big room,good location.

Cons:

Hot water for shower is not hot at all. Water flow is very slow.

2024-09-05 • via Nuitee
K
Khalil • with friends • kw
5
Passable
Pros:

The room in hotel was diffrent as it was in the pictures,it was so old

2024-09-04 • via Nuitee
P
Prakashchandra • young couple • gb
8
The location was good. And the staff were very helpful.
Pros:

Location

Cons:

Didn’t meet my expectations

2024-08-26 • via Nuitee
A
Avinash • family with young children • mu
1
Bad
Pros:

Location

Cons:

No TV working no wifi no clean towel bed not comfortable leaking AC risk of electrocution room not clean well restaurant staff have no manners rotten fruit given on buffet when asked to remove they gave same to other customers in short not worth the price

2024-08-13 • via Nuitee