Sakudaira Plaza 21

Hotels
7.3 (711 reviews)
Sakudairaekihigashi 2-6 , Saku , jp

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Sauna
Massage services
Public Bath
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Cons:
Cleanliness issues
Small rooms

Categories

Cleanliness
6.3
Several reviews mentioned issues with cleanliness and old facilities.
Service
8.3
Staff kindness was highlighted positively in many reviews.
Location
8.3
Multiple reviews praised the location as convenient and excellent.
Room Quality
6.3
Some comments noted that rooms were small and amenities were outdated.
Amenities
7.8
Good access to hot springs and other amenities made a positive impact.
Value for Money
7.3
Mixed reviews but generally perceived as reasonable for the services provided.
Food and Beverage
6.8
Breakfast and meals were mentioned positively, but there were some downsides.
Overall Experience
7.3
Overall satisfaction was good, despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:50

Property Description

Luxurious Accommodation
Sakudaira Plaza 21 offers comfortable rooms with modern amenities, including free WiFi and air conditioning. Each room comes with a private bathroom, ensuring a relaxing stay for every guest.

Relaxation and Convenience
Unwind after a busy day exploring Saku at the hotel's sauna, or seek assistance at the 24-hour front desk for any needs. With a flat-screen TV and a cozy desk in every room, guests can enjoy both entertainment and productivity during their stay.

Prime Location
Conveniently situated near popular attractions like Honmachi Machiyakan and Usui Pass Railway Heritage Park, Sakudaira Plaza 21 provides easy access to key destinations. Whether visiting for leisure or business, the hotel's proximity to Karuizawa Station and Matsumoto Airport makes traveling a breeze.

Experience comfort and convenience at Sakudaira Plaza 21 - book your stay now for a memorable visit!

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 5 years old stay for ¥2,200 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 711 reviews
Cleanliness: 6.3
Service: 8.3
Location: 8.3
Room Quality: 6.3
Amenities: 7.8
Value for Money: 7.3
Food and Beverage: 6.8
Overall Experience: 7.3
篠原 • solo_traveller • jp
7
2026-02-14 • via Nuitee
皆木 • solo_traveller • jp
8
2026-02-13 • via Nuitee
神庭 • family_with_children • jp
2
Cons:

ツインなのに部屋が狭過ぎで、部屋内での行動が不便でした。

2026-02-11 • via Nuitee
Y
YUKIKO • couple • jp
8
2026-02-10 • via Nuitee
V
Victor • solo_traveller • hk
9
2026-02-09 • via Nuitee
L
Lam Ying • extended_group • hk
10
性價比很高的酒店
Pros:

大堂職員友善，英語溝通能力不錯。本人在之前的飯店遺留物品，職員幫忙聯絡上一間飯店的員工溝通，樂於協助，並很有耐性。另外，浴場很大，有多個水池，亦有露天池。下次一定會再入住。

Cons:

沒有

2026-01-23 • via Nuitee
K
KAZUO • couple • jp
8
満足でした。
Pros:

風呂〜宿泊ほぼいう事ありません。

Cons:

食事20:30オーダーストップが早かった。

2026-01-20 • via Nuitee
N
Naoki • solo_traveller • jp
6
駅前でよかっ。
Pros:

朝のロケーションが素晴らしい。

2026-01-20 • via Nuitee
R
RYOICHIRO • solo_traveller • jp
1
2026-01-20 • via Nuitee
Y
Yukiko • family_with_children • jp
3
2026-01-19 • via Nuitee
M
Mayumi • solo_traveller • jp
10
2026-01-19 • via Nuitee
H
Han Woong • solo_traveller • kr
10
2026-01-19 • via Nuitee
K
kana • couple • jp
7
2026-01-19 • via Nuitee
Y
yusuke • solo_traveller • jp
5
次は泊まらない
Pros:

大きい湯船に入れた事

Cons:

個別空調でなく温度設定出来ない。
新幹線利用者には玄関が裏側で不便。
窓にカーテンがない。
風呂の床がヌメリがあった

2026-01-19 • via Nuitee
A
ATSUSHI • solo_traveller • jp
7
2026-01-19 • via Nuitee
J
jou • solo_traveller • jp
8
2026-01-19 • via Nuitee
T
Takuya • solo_traveller • jp
6
2026-01-19 • via Nuitee
H
HIROSHI • extended_group • jp
3
まあまあ
Pros:

駅から近かった

Cons:

部屋が狭かった

2026-01-19 • via Nuitee
M
MARIKO • family_with_children • jp
7
2026-01-19 • via Nuitee
Ｎaoko • extended_group • jp
9
2026-01-19 • via Nuitee