The Terrace by Ladder Mgd by Citrine

Hotels
7.7 (222 reviews)
SS Kovil Road Thampanoor , Trivandrum , in

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable room
Courteous staff
Cons:
Rat in the room
Food quality could improve
Unreliable WiFi

Categories

Cleanliness
7.03
Rooms are spacious, neat and clean but had an incident with a rat.
Service
8.5
Staff were very courteous and accommodating.
Location
8.54
Access to the location is very easy.
Room Quality
7.99
Very clean and comfortable room.
Amenities
7.52
WiFi was unreliable.
Value for Money
7.48
Food portion sizes were disappointing for the price.
Food and Beverage
6.53
Food was just OK, Gobi 65 was not boiled and portions were small.
Overall Experience
8
Despite some issues, overall we had a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:58

Property Description

Luxurious Accommodation
The Terrace by Ladder Mgd by Citrine offers air-conditioned rooms with modern amenities and a private bathroom, ensuring a comfortable stay for guests. The rooms are equipped with a flat-screen TV, safety deposit box, and cozy bed linens.

Convenient Location
Located just 1.6 km from Sree Padmanabhaswamy Temple, this 4-star hotel is close to popular attractions such as Ayurvedic Medical College and Pazhavangadi Ganapthy Temple. With easy access to Trivandrum Railway Station and Thiruvananthapuram International Airport, guests can explore the city with ease.

Exceptional Services
Guests can enjoy free WiFi, complimentary private parking, and 24-hour room service during their stay. The hotel also features a restaurant serving delicious meals and a tour desk to assist with travel arrangements.

Experience luxury and convenience at The Terrace by Ladder Mgd by Citrine - book your stay now for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for Rs. 750 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for Rs. 1,500 per person per night when using an existing bed.
    Children from 6 years old to 11 years old stay for Rs. 750 per person per night when using an available extra bed.
    People 12 years old and over stay for Rs. 1,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 222 reviews
Cleanliness: 7.03
Service: 8.5
Location: 8.54
Room Quality: 7.99
Amenities: 7.52
Value for Money: 7.48
Food and Beverage: 6.53
Overall Experience: 8
R
Rewa • extended_group • in
10
2026-01-25 • via Nuitee
N
Nash Mohammed • couple • ca
7
2026-01-19 • via Nuitee
S
Sudheesh • family_with_children • in
8
Pros:

Clean hotel and staffs are polite.

Cons:

Bathroom tap was providing only hot water.

2026-01-03 • via Nuitee
S
Sujith • family_with_children • ae
7
2026-01-02 • via Nuitee
W
Walia • family_with_children • in
9
2025-12-28 • via Nuitee
S
Sathish Kumar • family_with_children • my
10
2025-12-24 • via Nuitee
A
Ajith • extended_group • de
10
2025-12-15 • via Nuitee
A
Ajith • extended_group • de
10
2025-12-15 • via Nuitee
K
Kumar ilangovan • family_with_children • in
9
2025-12-14 • via Nuitee
D
Dr • extended_group • in
9
2025-11-09 • via Nuitee
R
Rajender • extended_group • us
10
2025-11-08 • via Nuitee
B
BINNU • family_with_children • in
8
Pros:

Very clean and comfortable room and access to the location is very easy.

Cons:

Food is just OK, Except for the front desk staff,courteousness and enthusiasm for the rest is nothing great.

2025-11-07 • via Nuitee
J
Jobin • family_with_children • in
8
2025-10-22 • via Nuitee
B
bijumon • family_with_children • in
7
2025-10-08 • via Nuitee
B
Brigitte • extended_group • fr
9
Visite de la ville dès notre arrivée
Pros:

Très bon hôtel, bien situé, les repas exquis, le petit déjeuner typique Indien était délicieux, un régal. Personnels aimable, poli agréable, gentil et prennent soin de vous.

2025-10-04 • via Nuitee
V
Vinay • couple • de
6
Insgesamt hat es uns gefallen. Wir waren selbst aktiv.
Pros:

Frühstück leider etwas einseitig, dafür wurde beim Abendessen sehr gut auf unsere Wünsche eingegangen. WiFi war eine Katastrophe, funktionierte nur im Zimmer, stürzte dort auch häufiger ab und es konnte sich immer nur eine Person einloggen. Sauberkeit war sehr gut und regelmässig.

Cons:

Ein paar Flyer für touristische Möglichkeiten, Besichtigungen täten dem Hotel ganz gut. Kann zwar alles aus dem Internet herausgesucht werden, aber Empfehlungen vor Ort sind schon persönlicher.

2025-09-29 • via Nuitee
R
Rajesh • family_with_children • ae
7
2025-09-02 • via Nuitee
T
Thomas • family_with_children • kw
8
Pros:

The staff were very courteous and accommodating. The breakfast though limited in spread was quite good. The location is good and there was adequate parking.

2025-07-12 • via Nuitee
T
Thomas • family_with_children • kw
8
2025-07-12 • via Nuitee
S
Selvarajah • group • my
9
Superb
2025-06-28 • via Nuitee