Amed Santorini Villa

The room it's clean and you can seat and enjoy at the sofas with direct view ocean only the bathtub need to maintain for the hot water and shower

The house is very nice, but it can use some maintenance. In the bathroom some cabinets are loose and there are missing lock there as well. The bathtub drain is not really working, because the rubber is already gone.

It could have been a little bit cleaner.

One small downside was the cleanliness, which could be improved in some areas. While it didn’t ruin our stay, a bit more attention to detail would really elevate the overall experience.

Las instalaciones son antiguas y acusan falta de mantenimiento. Pero aún así, son muy correctas y limpias. Y suple el no contar con mayor inversión en el mantenimiento de las instalaciones. una pena porque estas directamente con el mar en los pies.

Petit déjeuner moyen

Definitely need a little maintenance inside the property apart from that everything else is great.

Das inkludierte Frühstück könnte etwas reichhaltiger sein, liegt aber im Bereich dessen, was auf Bali häufig zum Frühstück angeboten wird. Die Lage ist sehr ruhig. Toll wenn man Ruhe sucht, wer lieber etwas mehr Infrastruktur wünscht, sollte sich besser eine Unterkunft weiter Richtung Norden suchen.

The entire hotel is quite old and it is evident that no investments have been made for a long time. There was mold in our first room. Fortunately, we were given another room. Two mice lived there at night, which cost us some sleep. In terms of construction, our room was once really chic: it was on two floors and very spacious. Unfortunately, the height and spaciousness also make cleaning difficult, which cannot be overlooked.

Tidak ada staff standby di villa.
Listrik sempat mati hampir 2 jam, tidak ada staff yg handle, setelah di whatsapp dan di telpon 2x, baru mereka respons dan datang ke villa, padahal cuman menaikkan mcb yg turun saja, bukan mati dari pln. Ada dua nomor whataspp, yg satu nomor tidak response, pagi baru respons malah bertanya "apakah listriknya sudah nyala?"

Полы были грязные настолько, что мы ходили в тапочках. Подушки были настолько неудобные и твердые, что нужно постараться такие найти. Весь номер просто кишит гусеницами и пауками. Я конечно отдаю себе отчет, что я нахожусь на Бали и насекомые это норма - но такое количество я не видел ни на одной вилле. 1 кондиционер на такую площадь дома не охлаждал абсолютно. Посуда была как будто не мытая, вся в налете. Одеяло видимо за такую цену 80$ / ночь пожалели положить, дали просто простыню. Ну и главное что меня добило - завтрак был НЕ включен. Хотя у моих друзей, которые останавливались в соседнем, более дешевом номере завтрак был включен - непонятно.

Too many
-the villa is not well maintained
-housekeeping job is very badly done, on my first day of arrival I used wipes to clean bedside table, it is all black.
-the bath tube is there but with the condition, I don’t think many people want to get into it
-water ponding at the sink console
-the bedsheets were stained with lizard droppings
-the floor was dusty and the room floor at the attic was sticky.

Of all the above, QC were not done proper before guests arrival. This standard provided by the resort deserves a zero star.

-my stuff in my baggage were attacked by the rats residing in the house, though I don’t see them in day but they are around in the nite and they roamed around at the attic where the bedroom is (villa 2)

As the villa is located at beach front, insects are unavoidable. Guests should make some precautions. Minimise staying outside in the evening as this is the time where some insects can be very much active. I have gotten sand flies attack on my arms and legs and it caused allege on my skin. Fortunately I have allergy pills ready and cream but this uncomfortable conditions take weeks to go off. Therefore, please take dual care on this aspect as this can spoil the trip.

Last thing to add, Booking.com customer service is very satisfactory. As I found better price in other platform which is 35% lower what I had paid with non-cancellation clause but Booking.com try their best to negotiate with the agent, unfortunately the agent is too rigid without compromising and he put across that I requested the cancellation due to lower price found somewhere else. Honestly, I did not even try to conceive this facts and this was an open understanding and that was why this discussion was brought up. I hope this agent of this resort be more customer oriented or be more tactful with his words.