Heart of Ella

Hotels
8.1 (1314 reviews)
Ambagaha Pathana, Kithalella, Ella , Ella , lk

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Soundproof rooms
Ironing service
Car hire
Packed lunches
See all facilities

Review Highlights

Pros:
Excellent breakfast
Beautiful views
Friendly staff
Cons:
Cleanliness issues
Location was far from town
Overpriced for the offered services

Categories

Cleanliness
7.23
Multiple mentions of cleanliness issues, such as a dirty bathroom and concerns about hygienic drying of laundry.
Service
8.7
Staff were friendly and helpful, but there were concerns about reception service.
Location
7.74
Noted as being far from town and up a steep hill, which impacted accessibility.
Room Quality
7.69
Mention of no AC and the room described as not meeting expectations for a 4-star hotel.
Amenities
8.22
Basic amenities available, but issues with breakfast hours and cleaning service noted.
Value for Money
7.68
High price for a service compared to a budget hotel; felt overpriced for the quality.
Food and Beverage
9.23
Breakfast was consistently praised as excellent.
Overall Experience
8.3
Mixed sentiments, but overall experience balanced by beautiful views.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 13:08

Property Description

Charming Accommodation in the Heart of Ella

Convenient Location: Located just 5.6 km from the famous Demodara Nine Arch Bridge, Heart of Ella offers easy access to popular attractions such as Little Adam's Peak and Ella Rock.

Comfortable Amenities: Enjoy a relaxing stay with a garden, terrace, and an on-site restaurant. The 24-hour front desk, room service, and free WiFi ensure a hassle-free experience for guests.

Cozy Rooms: Each room is thoughtfully equipped with a desk, private bathroom with complimentary toiletries, and comfortable bedding for a restful night's sleep.

Experience the beauty of Ella with a stay at Heart of Ella. Book now for an unforgettable getaway!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.1
Based on 1314 reviews
Cleanliness: 7.23
Service: 8.7
Location: 7.74
Room Quality: 7.69
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 9.23
Overall Experience: 8.3
A
Andrea • couple • it
10
2026-05-06 • via Nuitee
M
Mahazabin • couple • bd
8
2026-05-05 • via Nuitee
L
Laura • solo_traveller • gb
9
2026-05-04 • via Nuitee
D
Diény • solo_traveller • fr
8
Personnel au petit soin. Je recommande. La vue est à couper le souffle.
Pros:

Le personnel et la vue.

Cons:

Un peu éloignée du centre ville.

2026-05-04 • via Nuitee
A
Andrea • solo_traveller • sk
10
2026-05-04 • via Nuitee
C
Chameera madusanka • couple • lk
9
Pros:

Very good breakfast and excellent, comfortable rooms. Everything was clean and well-maintained. I had a great stay and would highly recommend this place.

2026-05-02 • via Nuitee
N
Natasja • solo_traveller • nl
8
Pros:

Comfortabel bed, mini koelkast, heel mooi uitzicht op balkon

Cons:

De ligging is lastig aangezien het regelen van tuktuks erg moeizaam gaat. De airco wordt in de nacht uit gezet, waarschijnlijk om stroom te besparen. De badkamer is aan een flinke opknapbeurt toe (veel kalk, zwarte kitranden etc).

2026-04-29 • via Nuitee
M
Marta • family_with_children • lv
10
2026-04-28 • via Nuitee
T
Touhid • solo_traveller • bd
10
Pros:

love the environment

2026-04-23 • via Nuitee
N
Nishant • couple • in
9
2026-04-21 • via Nuitee
W
Waruni Akalanka • family_with_children • lk
7
2026-04-20 • via Nuitee
L
Loshitha • solo_traveller • lk
10
Pros:

Comfortable rooms with a stunning view.

2026-04-20 • via Nuitee
L
Lucy • couple • gb
10
Recommend!!! Stunning views and luxury feel
Pros:

Waking up the the sun rise with Adams Peak and Ella rock as the backdrop was STUNNING….this was the view from bed/looking out from the balcony. Staff super friendly, we rented a scooter too which was prefect to explore Ella for 3 days. They also helped us with transport to our next destination. Amazing value for money and nice to have a hotel room after lots of hostels…a bit of luxury!

2026-04-20 • via Nuitee
0
0357448c8ea3702790fa6de0534e1f73 • solo_traveller • pl
10
2026-04-18 • via Nuitee
1
13cb6840afaf7208898b0f95c57491c8 • couple • ca
8
2026-04-15 • via Nuitee
6
6930576e562a70dae47480a06e1fcc34 • solo_traveller • au
4
A lot to improve and not worth the room price!
Pros:

The beds were comfortable, and the room was clean.

Cons:

No TV, not enough amenities, far from the town centre, breakfast was bad and not worth the price.

2026-04-14 • via Nuitee
8
847dfd42c1a97292598b7103e82a543d • solo_traveller • de
9
2026-04-14 • via Nuitee
2
20c9b9e3627b72e0045c99545ab1e818 • couple • ca
8
2026-04-13 • via Nuitee
3
3203e14b4673703cf0e34eef9d7d9be5 • couple • de
9
Schöne Lage im Hang. Der Beseitzer ist super nett und unkompliziert. Zimmer sauber. Preis-Leistung gut.
Pros:

Sehr netter Empfang auf Englisch, alles sehr unkompliziert. Wir durften uns ein Zimmer aussuchen ohne Aufpreis.
Tolle Lage im Hang aber dennoch nicht weit ins Zentrum. Saubere Zimmer mit Klima, Warmwasser und gutem Wasserdruck.
Gutes WLAN.

Cons:

Nichts zu beanstanden

2026-04-13 • via Nuitee
2
2c556f5597ac71863dbec86744df3f2d • couple • in
9
2026-04-13 • via Nuitee