Grand Cliff Ella

Hotels
7.9 (75 reviews)
Near 26 km post, Wellawaya Road , Ella , lk

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Restaurant
Room service
Terrace
Family rooms
Shared lounge/TV area
Shuttle service (additional charge)
Concierge service
Outdoor furniture
Invoice provided
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Cons:
Cleanliness issues
Broken facilities

Categories

Cleanliness
5.98
Several mentioned issues with dirty towels, sheets, and presence of pests in the room.
Service
9.45
Staff were friendly and helpful, although response to complaints was lacking.
Location
7.99
Location was mentioned as being far from the city; however, there were scenic views.
Room Quality
6.94
Rooms had various broken items, affecting the overall quality of stay.
Amenities
8.47
Basic amenities were present but conditions were poor in some areas.
Value for Money
6.93
Perception of poor maintenance raises concerns about value for the price paid.
Food and Beverage
8.98
Meals prepared by the staff were outstanding, contributing positively to the experience.
Overall Experience
8.45
Mixed experience; stunning views contrasted with numerous issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 13:21

Property Description

Scenic Mountain Views
Experience breathtaking views of the mountains from your private balcony at Grand Cliff Ella. Each room is thoughtfully designed to offer comfort and relaxation with modern amenities such as a TV, desk, and plush bed linens.

Convenient Services
Enjoy a hassle-free stay with our 24-hour front desk, concierge service, and room service. Benefit from free WiFi throughout the property and make use of our airport transfer services for a seamless travel experience.

Explore Ella
Located just 5.6 km from the iconic Demodara Nine Arch Bridge, Grand Cliff Ella is the perfect base for exploring Ella. Visit nearby attractions like Hakgala Botanical Garden and Ella Spice Garden for a memorable experience.

Book your stay at Grand Cliff Ella now to enjoy a perfect blend of comfort and convenience during your Ella getaway.

Important information:

Managed by a private host

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.9
Based on 75 reviews
Cleanliness: 5.98
Service: 9.45
Location: 7.99
Room Quality: 6.94
Amenities: 8.47
Value for Money: 6.93
Food and Beverage: 8.98
Overall Experience: 8.45
N
Natalia • couple • gb
1
2026-03-17 • via Nuitee
J
Jeff • solo_traveller • us
8
Good value- bad wifi
Pros:

The amazing view out the window

Cons:

The wifi was very bad

2026-03-09 • via Nuitee
E
Evgeniia • extended_group • ru
4
Pros:

Мы остановились здесь на одну ночь. Отель расположен в 15 минутах езды от Малого Пика Адама и Девятиарочного моста, что очень удобно для туристов.

Cons:

К сожалению, номер оказался в не очень хорошем состоянии: везде было грязно, постельное белье было в пятнах, и, похоже, брата кто-то укусил. Из туалета доносился неприятный запах канализации. Также стоит отметить, что шум автомобилей был слышен из-за близости отеля к дороге. Фотографии на сайте не соответствуют действительности.

2026-02-22 • via Nuitee
U
Uzma • family_with_children • ae
1
Pros:

Bed bugs, broken toilet doors, hot water was not working, full of mosquitoes... Broken toilet seat

Cons:

We booked 4 rooms, with almost everything broken , window was broken . One of the room was drivers room that was given to us as main room.... This property should be removed from booking.com. we explained everything to the staff that we were not able to sleep whole night however they were only insisting on full payment instead of apologising

2025-09-20 • via Nuitee
H
Hümmer • couple • de
4
Schöne Aussicht ohne Wohlfühlfaktor
Pros:

Der Ausblick aus unserem Hotelzimmer auf das Bergpanorama war fantastisch und das Hotelpersonal war sehr freundlich und steht’s bemüht. Leider war’s das dann auch schon…

Cons:

Die Sauberkeit im gesamten Zimmer lies zu wünschen übrig. Wir hatten dreckige Handtücher (wir haben sie wechseln lassen und haben erneut dreckige Handtücher bekommen) und schmutzige Bettlaken. Im Zimmer hatten wir mehrere Salamander sowie eine Ameisenstraße, welche wohl durch die nicht ganz verschlossene Eingangstür oder die undichte Zimmerdecke ins Zimmer gelangten. Im Badezimmer roch es stark nach Abfluss. Bei Regen war es durch das Blechdach extrem laut und durch die Balkontür gelangte Wasser in unser Zimmer und in die Nähe des Steckdosenbereichs.

2025-08-26 • via Nuitee
C
Cholpon • extended_group • ae
10
Pros:

Большой балкон с видом, удобное расположение

Cons:

Не было горячей воды

2025-08-24 • via Nuitee
D
Dinal • couple • lk
8
2025-08-23 • via Nuitee
A
Angelika • extended_group • de
7
2025-08-14 • via Nuitee
G
Geke • family_with_children • nl
6
2025-08-09 • via Nuitee
T
Tim • family_with_children • be
6
Grand cliff Ella aan het riool
Pros:

De kamers op zich waren ok, basic maar vergelijkbaar met andere verblijven. Het grote terras was leuk.

Cons:

De locatie aan een haarspeldbocht op de grote baan. Heel de dag door getoeter van vrachtwagens en bussen om te waarschuwen, en het licht scheen ook telkens binnen in 1 van de kamers. Hetgeen ons eigenlijk nog het meest stoorde was de continu geur van de beek onder het hotel. Wat ooit een idyllische beek was is nu omgetoverd tot een openlucht riool.hierdoor kon je je raam niet open zetten en was buiten zitten met momenten erg onaangenaam.

2025-08-02 • via Nuitee
H
Hisham • couple • ae
7
Lovely and fair enough
Pros:

The view is great

Cons:

The location abot far from the city and the host was not very straight forward in some stuff

2025-07-28 • via Nuitee
C
Corine • extended_group • nl
8
Prachtig uitzicht!! Dichtbij het stadje.
Pros:

Heerlijk bed, locatie dicht bij het stadje (kwartiertje lopen). Kamer was schoon en het adembenemende uitzicht!!

Cons:

Ligt aan een doorgaande weg.

2025-07-26 • via Nuitee
A
Ahmed • solo traveller • sa
10
Exceptional
Pros:

The staff were exceptional—remarkably helpful, and genuinely attentive, ensuring we had the best possible experience during our stay. The meals prepared by our host, Anton, were truly outstanding—easily the best we've had throughout our time in Sri Lanka. Additionally, the view from our room’s balcony was beautiful and added to the overall pleasant experience.

Cons:

Nothing,

2025-07-01 • via Nuitee
P
Priyanjana • young couple • lk
8
Very good
2025-06-15 • via Nuitee
J
John • young couple • de
10
Great value for money
Pros:

Perfect boutique hotel, great value for money. Attentive and helpful staff

Cons:

None.

2025-05-30 • via Nuitee
L
Liam • solo traveller • de
10
Exceptional
2025-05-26 • via Nuitee
H
Haider • solo traveller • om
10
Exceptional
Pros:

Amazing view, and best breakfast had in sri lanka.

Cons:

Bit outdated, need some maintanance

2025-05-26 • via Nuitee
C
Christian • young couple • nl
10
Exceptional
Pros:

Great stay with wonderful staff

2025-05-26 • via Nuitee
M
Marvin • young couple • ch
10
Exceptional
Pros:

Friendly staff + Good View + Good Sleep

Cons:

Little noisy

2025-05-24 • via Nuitee
A
Azad • young couple • sa
10
Exceptional
Pros:

Perfect stay with a great view! The staff is attentive and has excellent service. Great value for money

2025-05-23 • via Nuitee