Super Townhouse Cloud Bay, Near Genpact, Sector-69, Gurgaon

Hotels
•
OYO Rooms
6.6 (61 reviews)
Avenue 69, Sector 69, Nearby Tulip White Society, Tulip White Society, Genpact 69, Gurgaon , Gurgaon , in
n/a

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Room service
Luggage storage
Facilities for disabled guests
Board games/puzzles
Wheelchair accessible
Shared kitchen
Staff adhere to local safety protocols
See all facilities

Review Highlights

Cons:
Not happy with the room and no electricity

Categories

Cleanliness
1
Guests were highly dissatisfied with the cleanliness, mentioning issues with the room.
Service
1
Service received extremely negative feedback, with guests expressing disappointment.
Location
1
Location was a major point of contention, with guests expressing dissatisfaction.
Room Quality
1
Rooms were heavily criticized for various issues, leading to very low ratings.
Amenities
1
Amenities fell short of expectations, disappointing guests during their stay.
Value for Money
1
Many guests felt the price was unjustified given the poor quality of services received.
Food and Beverage
1
Food and beverage services failed to meet guest expectations, resulting in negative feedback.
Overall Experience
1
Guests had an overwhelmingly negative experience and were dissatisfied with the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 10:14

Property Description

Luxurious 4-Star Accommodation: Super OYO Townhouse 398 Cloud Bay offers a lavish stay near Genpact, Sector-69, Gurgaon, with easy access to popular landmarks like WorldMark Gurgaon and MG Road.

Convenient Facilities: Indulge in the convenience of a restaurant, shared kitchen, and room service. Stay connected with complimentary high-speed WiFi available throughout the property.

Comfortable Rooms: Relax in well-equipped rooms featuring air conditioning and a TV for your entertainment.

Experience comfort and luxury at Super OYO Townhouse 398 Cloud Bay. Book now for an unforgettable stay near key attractions in Gurgaon!

Important information:

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Please note due to local licensing guidelines, the property is able to accept Indian nationals only. The property apologizes for any inconvenience caused.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.6
Based on 61 reviews
Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
R
Rajeev • family with young children • in
1
Bad
Pros:

Not happy with the room and no electricity

Cons:

Not happy with the room and no electricity

2025-01-30 • via Nuitee
D
Dr.rishab • young couple • in
1
Bad
2025-01-01 • via Nuitee
N
Nabeel • review category business travellers • in
8
Very good
2024-12-11 • via Nuitee
L
Lalita • family with young children • in
2
Very poor
2024-12-01 • via Nuitee
P
Pavani • family with young children • in
6
Pleasant
Cons:

Breakfast hasn't served even I have paid extra for breakfast in my booking

2024-11-12 • via Nuitee
A
Ankita • group • in
1
Rude Manager and Sad Locality. I will not recommend at all. VERY BAD EXPERIENCE!
Pros:

Cleanliness

Cons:

Manager's Behaviour, he was rude from the start. Asked for extra money which was not included. Then he told me in a very sarcastic way that he is giving the biggest room in the property which also has sofa. Well, I must say it did have Fridge as well but sadly there was no walking space. I mean room wasn't that big to keep sofa and fridge. Balcony was so dirty and full of poop and opened to view full of garbage. None of the plugs were working in the room, except one above bed. AC was shitty as well, I had to turn it off to have a little silence in the room. I've booked it for a day but left it in the evening only.

2024-11-10 • via Nuitee
E
Eijazz • family with young children • in
10
Exceptional
2024-11-10 • via Nuitee
S
Sharma • family with young children • in
8
Very good
Cons:

Toiletry items are not placed before check in

2024-10-26 • via Nuitee
H
Harrison • family with young children • gb
1
Fraud Hotel
Pros:

This is not a joke. This hotel has nothing to do with booking.com. they will charge according to them only. You have to pay for breakfast separately, even if it is included. Don't book.

Cons:

Fraud Hotel.

2024-10-11 • via Nuitee
M
Manish • review category business travellers • in
8
Very good
Pros:

Breakfast was not provided

2024-10-07 • via Nuitee
A
Arun • family with young children • in
1
A bad experience
Pros:

nothing was like to like..they charged 300 for complemnrty breakfast

Cons:

rude behave of staff.. cleaning staff not obeying ..very small room like cage

2024-09-30 • via Nuitee
L
Lucky • family with young children • in
1
give me back my money
Pros:

there is nothing to like I have paid money for 24hou or s but I leave the property with in 20min very bad smell in the rooms un hygiene rooms

Cons:

there is nothing to like I have paid money for 24hou or s but I leave the property with in 20min very bad smell in the rooms un hygiene rooms

2024-09-28 • via Nuitee
S
Somnath • review category business travellers • in
5
Passable
2024-09-21 • via Nuitee
A
Aldrin • young couple • in
7
Good
2024-08-25 • via Nuitee
A
Arso_boy • solo traveller • in
10
Exceptional
2024-08-24 • via Nuitee
N
Ne • young couple • in
1
Bad
2024-08-22 • via Nuitee
C
Carvalho • young couple • in
8
Very good
2024-08-20 • via Nuitee
J
Johnny • family with young children • in
8
Very good
2024-07-28 • via Nuitee
R
Raju • review category business travellers • in
8
Very good
2024-07-20 • via Nuitee
S
Sain • family with young children • in
9
Superb
2024-07-13 • via Nuitee