New Caspian Hotel

Hotels
6.6 (237 reviews)
6-10, Jalan Jubilee , Ipoh , my
hotel.ipoh.city@gmail.com

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Fire extinguishers
Smoke alarms
Security alarm
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Clean rooms
Comfortable beds
Cons:
No spa services
Limited parking
Expensive breakfast
Bathroom and shower

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-05 04:16

Property Description

Convenient Location
Located in the heart of Ipoh, New Caspian Hotel is just a short walk away from Ipoh Parade and a quick drive to various shopping malls and attractions.

Comfortable Accommodation
Each guest room at New Caspian Hotel is equipped with modern amenities such as a kettle, private bathroom, and cozy bed, ensuring a comfortable stay for all guests.

Multilingual Staff
The 24-hour front desk at New Caspian Hotel boasts a team of friendly staff who are fluent in English, Malay, and Chinese, ready to assist guests with any inquiries or requests.

Book your stay at New Caspian Hotel now and experience comfort and convenience in Ipoh!

Important information:

A damage deposit of MYR 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for MYR 19.81 per person per night when using an existing bed.
    People 6 years old and over stay for MYR 19.81 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.6
Based on 237 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
Y
Yan Yan • couple • my
5
2026-02-09 • via Nuitee
K
Khartik • family_with_children • my
10
2026-02-08 • via Nuitee
L
Liana • couple • my
10
2025-10-03 • via Nuitee
S
Syahira • family_with_children • my
8
2025-09-13 • via Nuitee
K
Kodeswaran • solo_traveller • my
7
Pros:

Vintage look

2025-09-12 • via Nuitee
M
MUHAMMAD SHAIRIEL • couple • my
7
2025-09-10 • via Nuitee
K
Khalid • family_with_children • my
8
2025-09-07 • via Nuitee
G
Galvin Choo • family_with_children • my
8
Pros:

Everytime i visit Ipoh i will stay at this hotel. The hotel is old but the staff is very friendly. They also provided a fridge and a water dispenser at the common area. Car park is available too. Ipoh parade, memory lane and foh sun dim sum is at walking distance.

Cons:

Its quite dim in the room. No lift provided so packed light.

2025-09-02 • via Nuitee
R
Rizal • family_with_children • my
7
Pros:

Kena naik tangga sampai tingkat 3....tv siaran tak stabil

2025-09-01 • via Nuitee
M
Muhamad Azizi • family_with_children • my
7
2025-09-01 • via Nuitee
I
Ibrahim • family_with_children • my
10
Terbaik untuk didiami..
Pros:

Peramah yg duduk di kaunter...mudah urusan ..lainkali kami dtg booking lagu kalau dtg ke ipoh..🥰🥰bilik air bersih...

Cons:

Tv tidak berfugsi...

2025-08-31 • via Nuitee
I
Irene • couple • es
8
Antiguo pero limpio y personal de diez.
Pros:

El hotel es antiguo lo mires por donde lo mires pero se nota que lo limpian con esmero y el personal super amable y atento, siempre dispuesto a ayudar con una sonrisa.
La ubicación para mi gusto es perfecta, cerca del mercado nocturno y el mercado de antigüedades de los domingos. Además, se puede caminar hasta el centro histórico de la ciudad.

2025-08-19 • via Nuitee
H
Hidayah • family_with_children • my
9
2025-08-13 • via Nuitee
B
BOSS • family_with_children • my
9
Pros:

Friendly staff and fast respond.

Cons:

No hot water

2025-08-08 • via Nuitee
A
Arumugam • family_with_children • my
5
2025-07-29 • via Nuitee
S
Shamsol Azhar • couple • my
8
2025-07-16 • via Nuitee
A
Anonymous • family with young children • my
6
Pleasant
2025-07-10 • via Nuitee
J
Jane • group • my
8
It was a good, comfortable, short stay overall.
Pros:

Location is in the middle of the city center.

Cons:

There was no kettle provided, and the hot water dispenser is not working.

2025-07-01 • via Nuitee
F
Fatin • family with young children • my
8
Very good
Pros:

The indian staff is very helpfull and kind. i love the old style hotel vibes. But for someone who prefer modern vibes will not like the interior. Its a very simple budget hotel yet very comfortable for someone who not picky about everything. Of course you cannot expect more when you pay less. Overall i am satisfied with the services 👍🏻

Cons:

The air conditioner is not so cold for someone who sweat too much like me . And there is no remote control to adjust the temperature . Need to wait for several hours for the room to be cold.

2025-06-28 • via Nuitee
M
Mohd • family with young children • my
9
Superb
Pros:

Nice location for leisure,nice parking and very friendly receptionist. Recomendded.

2025-06-26 • via Nuitee