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Hotel Golden Crown
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Facilities
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities
Property facilities
Back
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Air conditioning
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Room service
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Terrace
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Family rooms
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Car hire
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Packed lunches
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Currency exchange
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Kid meals
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Public transport tickets
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Mobile app for room service
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Broadcast Live sport events
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Cooking class
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Covered parking
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Hosted evening meal (reserve)
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Cons:
Misleading location information
Uncooperative and dishonest staff
Unsafe and unhygienic room conditions
Lack of customer support
Categories
Cleanliness
1
Guests highlighted severe cleanliness issues, with the bathroom being described as filthy, dangerous, and unhygienic.
Service
2.5
Poor service was a common complaint, including difficulties in reaching staff, lack of cooperation, and unhelpful behavior.
Location
2
The hotel's location was misleading and caused delays and confusion for guests, with incorrect information provided on booking platforms.
Room Quality
1.5
Rooms were reported to have severe maintenance issues, including a damaged bathroom with broken tiles, exposed iron rods, and unsafe conditions.
Amenities
1
Guests expressed dissatisfaction with the lack of basic amenities and the poor condition of facilities, particularly the bathroom and room setup.
Value for Money
2
Guests felt that the hotel was not worth the price due to the substandard conditions, misleading information, and uncooperative staff.
Food and Beverage
5
No specific comments on food and beverage were provided in the review data.
Overall Experience
1
The overall experience was overwhelmingly negative, with guests advising others against staying at the hotel and recommending alternative booking platforms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-13 12:26
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Property Description
Modern Comforts: Enjoy air-conditioned rooms with free WiFi, flat-screen TV, and private bathrooms with free toiletries.
Convenient Amenities: Benefit from room service, a shared lounge, 24-hour front desk, and currency exchange for a hassle-free stay.
Prime Location: Explore nearby attractions like Golden Temple, Jallianwala Bagh, and Durgiana Temple with ease. Book your stay at Hotel Golden Crown for a memorable experience.
Check-in and check-out hours:
Check-out: 11:00 AM
Location
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