Rumah Retret Bethania

Hotels
4.3 (37 reviews)
Jalan Kubu Anyar Jalan Kubu Anyar No. 15 Tuban,kuta , Kuta , id

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
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Review Highlights

Pros:
Close to Ngurah Rai Airport
Friendly staff (in some cases)
Best part was Felicitas and the gracious staff
Cons:
Limited parking
Expensive breakfast
No spa services
Dirty rooms
Unfriendly staff
Poor WiFi

Categories

Cleanliness
4.4
Mixed reviews regarding cleanliness, with some guests praising the efforts to maintain cleanliness while others criticized dirty rooms and unpleasant smells.
Service
5.6
Service received mixed feedback, with some guests appreciating the staff's friendliness and others mentioning rude and unprofessional behavior.
Location
8.1
High rating for the convenient location near Ngurah Rai Airport, offering budget-friendly stay options for travelers.
Room Quality
4.3
Rooms received negative feedback for cleanliness issues, bathroom smells, and presence of bedbugs and cockroaches.
Amenities
4
Low rating due to lack of cleanliness, poor WiFi, and complaints about unfriendly staff and inadequate facilities.
Value for Money
3.5
Guests expressed dissatisfaction with the hotel's pricing, noting the lack of cleanliness, poor services, and rude staff behavior.
Food and Beverage
6.8
Positive feedback on breakfast and restaurant services, but some guests suggested improvements for more variety.
Overall Experience
3.8
Overall experience received negative reviews, citing dirty rooms, unfriendly staff, and lack of cleanliness throughout the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-30 06:50

Property Description

Tranquil Oasis in the Heart of Kuta

Nestled in the vibrant town of Kuta, Rumah Retret Bethania offers a serene retreat just a stone's throw away from the bustling beaches. Guests can enjoy the convenience of free WiFi, a charming terrace, and complimentary private parking.

Comfortable Accommodation

Each guest room at Rumah Retret Bethania is thoughtfully designed for comfort, featuring a private bathroom with modern amenities including a refreshing shower and complimentary toiletries.

Convenient Location

Situated within walking distance to iconic attractions such as Kuta Art Market and Discovery Shopping Mall, our hotel provides easy access to the best of Kuta. Explore the beauty of Bali with Ngurah Rai International Airport just a short drive away.

Book your stay at Rumah Retret Bethania for a tranquil and unforgettable experience in Kuta.

Important information:

Please inform Rumah Retret Bethania in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
A damage deposit of IDR 50000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 2 and older are allowed.
    Children from 2 years old to 12 years old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

4.3
Based on 37 reviews
Cleanliness: 4.4
Service: 5.6
Location: 8.1
Room Quality: 4.3
Amenities: 4
Value for Money: 3.5
Food and Beverage: 6.8
Overall Experience: 3.8
O
Octrivi Vega • family_with_children • id
10
2026-02-11 • via Nuitee
D
Doe • solo_traveller • id
9
2025-09-10 • via Nuitee
D
Doe • solo_traveller • id
9
2025-09-09 • via Nuitee
• solo_traveller • id
8
2025-08-07 • via Nuitee
M
Manulaga • solo_traveller • id
8
2025-07-21 • via Nuitee
T
Tilda • solo traveller • se
6
Pleasant
Pros:

It was as expected. The facilities were quite old but they did a good job keeping it clean. And the showers have hot water.

Cons:

They were nowhere to be found at breakfast and the outlet were a bit from the bed.

2025-06-20 • via Nuitee
D
Debora • solo traveller • au
7
Good
Pros:

The place was clean and staff were nice and friendly

Cons:

It was quite noisy during my stay.

2025-06-19 • via Nuitee
A
Ashraf • family with young children • au
2
Very poor
2025-05-22 • via Nuitee
S
Stephanie • family with young children • id
8
Great location at budget firiendly
Pros:

Close to Ngurah Rai Airport

Cons:

No

2025-05-13 • via Nuitee
P
Pulak • solo traveller • in
1
Cigarettes smells in room
Pros:

Beautiful bedbugs in the room

Cons:

Cigarettes smells in room

2025-03-16 • via Nuitee
P
Pulak • solo traveller • in
1
Not welcoming hotel , dirty and rooms are smell of
Pros:

Nothing to like about this hotel

Cons:

Rude staff, no clinesliness

2025-03-14 • via Nuitee
P
Pulak • solo traveller • in
1
Pathetic experience, not good at all
Pros:

Not good

Cons:

Dirty rooms, no manners of staff

2025-03-14 • via Nuitee
P
Pulak • group • in
1
Garbage like hotel, dirty room , rude staffs
Pros:

Nothing to like

Cons:

It’s a garbage hotel

2025-03-14 • via Nuitee
P
Pulak • review category business travellers • in
1
Very dirty hotel, no other guests other then me
Pros:

Bad experience

Cons:

Very bad hotel, everything dirty, staff can’t speak English, non cooperative and bathroom also dirty

2025-03-09 • via Nuitee
P
Pulak • young couple • in
1
In entire Bali, this is the worst hotel
Pros:

Nothing to like about this property

Cons:

It’s like a hospital bed, smells everywhere, staff non copperative

2025-03-09 • via Nuitee
P
Pulak • review category business travellers • in
1
Dirty, no cleanliness, poor WiFi, arrogant and unprofessional staff and owner
Pros:

Bad experience, very dirty hotel

Cons:

Dirty, no cleanliness, poor WiFi, arrogant and unprofessional staff and owner

2025-03-09 • via Nuitee
P
Pulak • group • in
1
AC don’t work , Dirty rooms, noises from road, unfriendly staffs
Pros:

Free black coffee

Cons:

Dirty, noises from road, unfriendly staffs

2025-03-09 • via Nuitee
P
Pulak • group • in
1
Dirty rooms, can’t speak English, No WiFi , non friendly staff, bathroom not clean
Pros:

Nothing , this is not a hotel , this is like a garbage home

Cons:

Unfriendly staffs, can’t speak English, rude behaviour, dirty rooms and toilet, Internet slow

2025-03-08 • via Nuitee
P
Pulak • review category business travellers • in
1
Very dirty hotel, staff can’t speak English and ride behaviour for foreigners, no cleanliness also
Pros:

Nothing to like about this hotel,
In fact saying it a hotel also also wrong , it’s like a hospital

Cons:

Staff are unfriendly towards tourists and can’t speak English ,
Always ask for tips , smelly rooms and bathroom smell inside room, dirty bedsheets

2025-03-08 • via Nuitee
P
Pulak • solo traveller • in
1
Many bedbugs and cockroaches in the rooms, also bathroom smell and dirty bedsheets
Pros:

Free refill water

Cons:

Room smell of smoking and cockroaches

2025-03-07 • via Nuitee