Хотел Crystal

Hotels
9.3 (613 reviews)
1 Nikolaevska Str. , Ruse , bg

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Helpfulness of staff
Location
Cons:
Limited amenities
Parking issues

Categories

Cleanliness
9.51
Multiple reviews emphasize cleanliness and immaculate conditions.
Service
9.98
Staff is frequently described as polite and helpful.
Location
9.52
Guests appreciate the hotel's central location.
Room Quality
8.97
Rooms are described as newly renovated and comfortable, with minor issues noted.
Amenities
8.5
Some amenities are lacking, such as a hairdryer and sufficient pillows.
Value for Money
9.46
General consensus suggests good value for a hotel of this quality.
Food and Beverage
9.01
Breakfast and restaurant quality are mentioned positively, but some minor issues exist.
Overall Experience
9.48
Overall impression is highly positive, with very few complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:35

Property Description

City Views and Free WiFi
Enjoy stunning city views from your room at Hotel Crystal while staying connected with free WiFi throughout the property.

Comfortable Rooms
Relax in our cozy rooms equipped with a flat-screen TV, air conditioning, and a seating area for your comfort.

Delicious Breakfast Options
Start your day right with a satisfying buffet or continental breakfast at Hotel Crystal before exploring the nearby attractions.

Experience a delightful stay at Hotel Crystal - Book now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.3
Based on 613 reviews
Cleanliness: 9.51
Service: 9.98
Location: 9.52
Room Quality: 8.97
Amenities: 8.5
Value for Money: 9.46
Food and Beverage: 9.01
Overall Experience: 9.48
P
Petya • solo_traveller • bg
7
Pros:

Много любезен персонал. Стаята беше просторна. Локацията беше много удобна за целта на моето пътуване.

Cons:

Банята беше доста захабена и имаше силна неприятна миризма, идваща от канализацията. Възглавниците бяха много тънички и меки.

2026-07-04 • via Nuitee
F
Francisco • couple • es
8
Pros:

La cama cómoda. Habitación grande y nueva

Cons:

El cuarto de baño pequeño, y con un único grifo para lavabo y ducha.
Hacía mucho calor en los pasillos (en la habitación se podía poner el aire acondicionadao, poco silencioso).
En el desayuno no funcionaba la cafetera y había poco personal

2026-07-04 • via Nuitee
G
Gerasim • couple • bg
8
2026-07-02 • via Nuitee
M
Mustafa • solo_traveller • tr
10
2026-07-01 • via Nuitee
A
AndriyZeleny • solo_traveller • ua
9
Pros:

Чистий номер, зручні ліжка та нові смарт тв

Cons:

Душ прямо в туалеті, розумію, шо інакше не було як його там розмістити, але незвично. Но і якихось особливих незручностей то не скоїло.

2026-06-30 • via Nuitee
Y
Yegor • couple • ua
10
Pros:

Чистота в номере

2026-06-29 • via Nuitee
E
emin • solo_traveller • bg
10
2026-06-29 • via Nuitee
O
Oleksandra • family_with_children • ua
10
2026-06-29 • via Nuitee
G
Gunay • solo_traveller • bg
8
Pros:

Odaları güzel, merkeze yakın çalışanlar nazik vemisafir Perver. Elektrikli şarj istasyonu ve otopark vardı.

Cons:

Bamyo kötüydü. Havalandırma ve tuvaltele ile ortamda bölmesi olması iyi değil.

2026-06-29 • via Nuitee
D
Dimitar • extended_group • bg
10
2026-06-28 • via Nuitee
A
Andreea • couple • ro
5
Very disappounting, couldn’t sleep bc of the heat
Pros:

Clean and new

Cons:

It was very hot inside the room, 32 degrees when we got there and we couldn’t sleep
Also the bathroon didn’t have a proper shower, just a shower head that got water everywhere. Super uncomfortable and a very unexpected bad surprise as the hotel had been refurbished

2026-06-28 • via Nuitee
O
octavian • solo_traveller • ro
8
2026-06-27 • via Nuitee
N
Nikolay • extended_group • bg
8
2026-06-27 • via Nuitee
N
Nikolay • solo_traveller • bg
6
Pros:

location and staff

Cons:

not very comfortable bath ; lack of hair dryer

2026-06-26 • via Nuitee
O
Olena • solo_traveller • ua
10
Зупинилися на одну нііч в номері стандарт. Все було чудово, чистий номер і постіль, дуже зручне ліжко. Трохи здивувала в
Pros:

Гарне розташування готелю, зручне ліжко, чиста постіль і дуже смачна їжа в ресторані.

2026-06-26 • via Nuitee
O
Olga • solo_traveller • ua
7
Pros:

Хорошая комната, прекрасный завтрак

Cons:

Очень маленький и не отремонтированный санузел без душевой кабины. Невозможно нормально принять душ, тк место для душа - это площадь очень маленького санузла

2026-06-23 • via Nuitee
O
Oleksandr • couple • ua
10
2026-06-21 • via Nuitee
O
Olga Boginskaya • solo_traveller • ua
10
Pros:

Clean, comfortable beds and pillows, tasty breakfasts, friendly personnel

Cons:

Bathroom is uncomfortable. It is very small with shower just near the sink and toilet without separation. There is actually just the hole in the floor and the hand shower in the toilet...

2026-06-21 • via Nuitee
L
Lena • solo_traveller • ru
7
Cons:

The bathroom does not meet the 4-star standard. The shower water did not drain properly, and I had to stand in ankle-deep water.

2026-06-20 • via Nuitee
P
Petar • solo_traveller • bg
10
2026-06-18 • via Nuitee