Grand Hotel Europe

Hotels
9.3 (120 reviews)
Tbilisi Prospekt 20 , Baku , az

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Clean and comfortable rooms
Kind and helpful staff
Cons:
Traffic issues to downtown

Categories

Cleanliness
9.35
Hotel is very clean according to several reviews, which highlights its high cleanliness standard.
Service
9.85
Exceptional service mentioned multiple times, especially by specific staff members like Samir and Gular.
Location
8.35
Traffic issues mentioned as a downside, impacting the overall location experience.
Room Quality
9.35
Spacious rooms and beautifully maintained interiors highlighted.
Amenities
9.35
Favorable comments about additional offerings such as a complimentary fruit basket.
Value for Money
9.35
High value evident through positive experiences and the quality of service.
Food and Beverage
9.15
Breakfast enjoyed; overall satisfaction with food and beverage, no negative feedback.
Overall Experience
9.65
General satisfaction with the stay, many guests expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:23

Property Description

Luxurious Accommodation in Baku City Centre

Exclusive Rooms with Stunning Views
Indulge in luxury at Grand Hotel Europe with rooms featuring lavish furnishings, vibrant decor, and breathtaking views of Baku and the Caspian Sea. Each room is equipped with modern amenities including satellite TV, a minibar, and a private balcony for you to enjoy the scenic beauty.

Culinary Delights and Entertainment
Savor delectable Azerbaijani and international dishes at the Golden Caviar Restaurant or unwind at the Marina Bar, Caspian Bar, and the vibrant disco/nightclub. Whether you prefer a buffet or à la carte dining, the hotel offers a variety of options to satisfy your cravings.

Relaxation and Wellness at Olympus Health Club & Spa
Pamper yourself at the Olympus Health Club & Spa with rejuvenating saunas, invigorating spa baths, relaxing massages, and a state-of-the-art gym. Recharge your senses and revitalize your body during your stay at Grand Hotel Europe.

Experience luxury, culinary delights, and relaxation at Grand Hotel Europe. Book now for an unforgettable stay in Baku City Centre.

Important information:

Please note that early check-in is possible upon request.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    People 7 years old and over stay for AZN 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.3
Based on 120 reviews
Cleanliness: 9.35
Service: 9.85
Location: 8.35
Room Quality: 9.35
Amenities: 9.35
Value for Money: 9.35
Food and Beverage: 9.15
Overall Experience: 9.65
E
Erdem Yaren • solo_traveller • tr
10
Pros:

Otelde konakladığım süre boyunca her şey eksiksizdi ve oldukça memnun kaldım. Özellikle 5. katta görevli olan temizlik görevlisine ayrı bir teşekkür etmek isterim; odalar her zaman tertemiz ve düzenliydi, işini büyük bir özenle yapıyordu.

Ayrıca kahvaltı ekibi de gerçekten harikaydı. Hepsi çok ilgili, güler yüzlü ve işlerini severek yapan insanlardı. Her sabah bu kadar özenli ve kaliteli bir hizmetle karşılaşmak güne güzel başlamamı sağladı.

Genel olarak çok konforlu ve keyifli bir konaklama deneyimi yaşadım. Gönül rahatlığıyla herkese tavsiye ederim.

2026-05-03 • via Nuitee
E
Erdem Yaren • solo_traveller • tr
10
Pros:

Bakü’de konakladığım bu otelde her şey gerçekten eksiksizdi. Baştan sona çok konforlu ve keyifli bir deneyim yaşadım. Özellikle 5. katta yer alan temizlik görevlileri ve kahvaltı bölümünde çalışan ekip harikaydı. Hepsi son derece ilgili, güler yüzlü ve işlerini büyük bir özenle yapıyorlar.

Bu kadar titiz ve profesyonel bir hizmet görmek konaklamamı daha da özel kıldı. Her şey için teşekkür ederim, gönül rahatlığıyla herkese tavsiye ederim.

2026-05-03 • via Nuitee
K
Kirill • family_with_children • ae
9
2026-04-25 • via Nuitee
Y
Yannick • couple • fr
10
Excellent séjour dans un hôtel de luxe, pour un prix plus que raisonnable !
Pros:

Absolument le tout!

Le personnel, sans exception, a été aux petits soins : des réceptionnistes au personnel de restauration, tous le monde ont contribué à ce que ce séjour soit exceptionnel. Un grand merci à toutes et tous pour votre dévouement !

C’est un hôtel de luxe, très propre et de haut standing où vous pouvez séjourner au prix très raisonnable pour un séjour de telle qualité. La chambre était spacieuse, décorée avec bcp de goût, avec un grand lit très confortable. Le petit déjeuner était très complet, avec des produits frais et de bon qualité.

Je vous conseille les massages au Fitness club Olympus (piscine intérieure chauffée, sauna, hammam) donc l’accès vous sera offert pour tout séjour. Conseillé les yeux fermés, j’y reviendrai !

Cons:

Rien !

2026-04-20 • via Nuitee
M
Mamoon • couple • pk
10
Excellent stay at a quality hotel
Pros:

Everything. A beautiful and clean hotel with all modern amenities and an old world charm . Fabulous breakfast. Outstanding staff. Would particularly like to thank Snejana, the manager who went out of her way to make our stay memorable . All the staff at reception and in the restaurant were efficient and very courteous.Daily room cleaning courtesy of Sabina.A little away from old city but very safe area

Cons:

Nothing

2026-04-08 • via Nuitee
M
mirloo • solo_traveller • tr
10
Pros:

همه چی عالی بود و دوستانی داشتم که خیای مهربان بودن
مدیر روز عالی بود خانم گولر
آقای نهایت
آقای نور لان
و نظافتچی خانم سبینا همه
بسیار مهربان و عالی بودند

2026-04-07 • via Nuitee
Адылжан • solo_traveller • uz
10
Pros:

Очень хороший сервис профессиональная команда Топ менеджер Гулай ханим особо заметить хочу

2026-03-30 • via Nuitee
T
Teymur • couple • az
10
2026-03-25 • via Nuitee
M
Mustafa • couple • tr
10
2026-03-12 • via Nuitee
H
Hasan Hüseyin • solo_traveller • tr
10
İş toplantılarım için özellikle lobi iyiydi
Pros:

Kişiye özel hlzmetlerini

Cons:

K kartımı çekmekte zorlandılar

2026-03-10 • via Nuitee
S
Stanislav • solo_traveller • kz
10
Отличный вариант для размещения в Баку. Удобноя локация, шикарный отель, приятный, добрый, отзывчивый персонал
Pros:

Очень понравился сервис! Ребята на ресепшен , поддержка клиентов работают на высоте! Официанты очень внимательны и доброжелательны! Имею большой международный опыт посещения отелей…данный отель очень приятно удивил! Номер комфортный, с шикарным видом! Спасибо всему персоналу отеля за прекрасный отдых!)))

Cons:

Сложно что-то отметить. Возможно, что немного старый. Но он шикарен.

2026-03-08 • via Nuitee
M
Mustafa • couple • tr
10
Pros:

Resepsiyonaki rafael beye çok teşekkür ederim çok yardımcı oldu.

2026-03-05 • via Nuitee
A
Andrei • solo_traveller • ru
10
Pros:

Отличный сервис! Очень вежливый, приветливый и внимательный персонал. Супер обслуживание в ресторане и уборка номеров.

2026-03-03 • via Nuitee
M
Mia • couple • bd
1
2026-03-01 • via Nuitee
M
Mustafa • couple • tr
10
Aynur hanıma Namık beye ve resepsiyondaki arkadaşlara herşey için çok teşekkür ederim.
Pros:

Çalışanlar ve oda servisi.
Temizlik.
Banyo.
Konum.
Manzara.

2026-03-01 • via Nuitee
M
Mustafa • couple • tr
10
Tekrar konaklamak isterim
Pros:

Temiz çalışanlar çok iyi

2026-02-14 • via Nuitee
O
Osnat • couple • il
9
בית מלון נהדר, צוות אדיב וקשוב, חדרים מרווחים. למי שבא עם רכב חניה גדולה מאוד. אשמח לחזור לשם שוב
Pros:

המיקום לא מרכזי אבל מבחינתנו בסדר גמור כי שקט. ארוחת בוקר מגוונת ומשתנה מדי יום. החדר גדול ומרווח

Cons:

במקלחת הזרם קצת חלש. מעבר לזה הכל היה מצוין

2026-02-12 • via Nuitee
D
Denis • family_with_children • il
10
2026-01-31 • via Nuitee
Тофик • solo_traveller • il
10
Excellent
Pros:

Everything's in this hotel are excellent.
I am very happy to stay here.

2026-01-23 • via Nuitee
L
Liesbet • extended_group • be
9
2026-01-19 • via Nuitee