ZhanaOtel Hotel

Hotels
8.8 (232 reviews)
4 Microraion 84 , Aktau , KZ

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Centrally located
Helpful staff
Good daily cleaning
Decent breakfast options
Cons:
Poor sound insulation
Inconsistent food quality
Lack of basic amenities in the room

Categories

Cleanliness
8.51
General cleanliness noted, however concerns about noise and maintenance were mentioned.
Service
9.48
Consistently positive feedback about the staff's helpfulness and hospitality.
Location
9.52
Centrally located in a vibrant area, close to amenities and attractions.
Room Quality
8.47
Good quality noted, but sound insulation issues were raised.
Amenities
8.5
Amenities are generally satisfactory, but some guests found it lacking basic items.
Value for Money
8.96
Perceived as good value with positive experiences regarding breakfast and cleanliness.
Food and Beverage
8.01
Breakfast was criticized by some, indicating inconsistency in food quality.
Overall Experience
8.98
Overall satisfaction expressed, with some minor issues that did not overshadow the positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:29

Property Description

Luxurious Accommodation

ZhanaOtel Hotel, situated just a 5-minute stroll from the stunning Caspian Sea coast in Aktau, offers a luxurious stay with modern amenities. Each air-conditioned room is equipped with a flat-screen TV, electric kettle, safety deposit box, and minibar, ensuring a comfortable and convenient experience for guests.

Dining Options

Indulge in culinary delights at the on-site Barkhan cafe, or explore the variety of restaurants and shops located nearby. Whether you crave local flavors or international cuisine, you'll find plenty of dining options to satisfy your taste buds during your stay at ZhanaOtel Hotel.

Convenient Location

With a 24-hour front desk, free WiFi, and complimentary private parking, ZhanaOtel Hotel provides convenience and accessibility for guests. Additionally, being just a short drive from Aktau Train Station and Aktau International Airport, your travels to and from the hotel are made easy.

Book your luxurious stay at ZhanaOtel Hotel now and experience the perfect blend of comfort and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 232 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 8.01
Overall Experience: 8.98
A
Assylkhan • solo_traveller • kz
9
2026-09-17 • via Nuitee
A
AMW_BE • solo_traveller • be
9
Excellent stay
Pros:

I had an excellent stay at this hotel. The room with the terrace was wonderful: very spacious and extremely well equipped. I particularly appreciated the Nespresso machine, which was a nice touch.
The staff were friendly and helpful, and their English was adequate. The breakfast selection was somewhat limited, but this was not an issue for me.
The central location in Aktau was another advantage, and it was very easy to get to the Rock Trail, which was an amazing walk. Overall, a very pleasant stay and a hotel I would happily recommend.

2026-09-15 • via Nuitee
C
Chingiz • solo_traveller • kz
7
2026-09-14 • via Nuitee
Жайнагул • couple • kz
7
2026-09-14 • via Nuitee
E
Eric • couple • be
10
2026-09-13 • via Nuitee
K
Katarzyna • solo_traveller • pl
8
Pros:

Bardzo dobra lokalizacja. Personel bardzo pomocny.

2026-09-09 • via Nuitee
K
Katarzyna • solo_traveller • pl
8
Pros:

Bardzo dobra lokalizacja. Bardzo pomocny personel.

2026-09-09 • via Nuitee
Асель • family_with_children • kz
10
2026-09-07 • via Nuitee
D
Dionysios • solo_traveller • gr
8
Pros:

Good location windows opening nice view from the room tasty breakfast.

Cons:

Mattress needs to be replaced bathroom is very tiny

2026-09-05 • via Nuitee
V
Valeria • couple • it
9
Pros:

Posizione centrale che permette di raggiungere a piedi il lungomare cittadino e la famosa scogliera. Personale disponibile nel soddisfare le richieste. Struttura pulita. Colazione molto limitata.
Ottimo rapporto qualità prezzo.

2026-09-04 • via Nuitee
G
Gaukhar • extended_group • kz
10
2026-09-04 • via Nuitee
Гульжанат • solo_traveller • kz
10
2026-09-03 • via Nuitee
L
Liudmila • family_with_children • ru
10
2026-09-02 • via Nuitee
K
Kyrylo • extended_group • it
9
2026-09-01 • via Nuitee
Доскайыр • solo_traveller • kz
10
2026-08-31 • via Nuitee
V
Vyacheslav • solo_traveller • kz
7
Pros:

Хорошее расположение, в номере чисто

Cons:

Номер для некурящих но запах как будто в нем курили.
Уезжали рано, до завтрака, попросил подготовить ланч боксы, сказали такой опции нет. Стоимость так же не пересчитали, завтрак был включён в стоимость.
В душевой кабине не было шампуня, возможно забыли положить

2026-08-31 • via Nuitee
S
SidneyBaucheron • solo_traveller • fr
7
Pros:

Chambre petite mais mignonne
Hotel bien situé
Petit déjeuner correct

Cons:

Difficulté a échanger en anglais
Suspicion de prostitués proche de l'hôtel et dans les chambres. Beaucoup de bruits dans les chambres.

2026-08-30 • via Nuitee
M
Mendygulova • couple • kz
10
2026-08-30 • via Nuitee
Мейрамгуль • couple • kz
10
Все понравилось, чистота. Тишина. Порядок. Вкусный завтрак. Хорошиий местоположение.
Pros:

Чистота

2026-08-30 • via Nuitee
M
Mic Dey • solo_traveller • ch
10
2026-08-29 • via Nuitee