ZhanaOtel Hotel

Hotels
8.8 (232 reviews)
4 Microraion 84 , Aktau , kz

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Centrally located
Helpful staff
Good daily cleaning
Decent breakfast options
Cons:
Poor sound insulation
Inconsistent food quality
Lack of basic amenities in the room

Categories

Cleanliness
8.51
General cleanliness noted, however concerns about noise and maintenance were mentioned.
Service
9.48
Consistently positive feedback about the staff's helpfulness and hospitality.
Location
9.52
Centrally located in a vibrant area, close to amenities and attractions.
Room Quality
8.47
Good quality noted, but sound insulation issues were raised.
Amenities
8.5
Amenities are generally satisfactory, but some guests found it lacking basic items.
Value for Money
8.96
Perceived as good value with positive experiences regarding breakfast and cleanliness.
Food and Beverage
8.01
Breakfast was criticized by some, indicating inconsistency in food quality.
Overall Experience
8.98
Overall satisfaction expressed, with some minor issues that did not overshadow the positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:29

Property Description

Luxurious Accommodation

ZhanaOtel Hotel, situated just a 5-minute stroll from the stunning Caspian Sea coast in Aktau, offers a luxurious stay with modern amenities. Each air-conditioned room is equipped with a flat-screen TV, electric kettle, safety deposit box, and minibar, ensuring a comfortable and convenient experience for guests.

Dining Options

Indulge in culinary delights at the on-site Barkhan cafe, or explore the variety of restaurants and shops located nearby. Whether you crave local flavors or international cuisine, you'll find plenty of dining options to satisfy your taste buds during your stay at ZhanaOtel Hotel.

Convenient Location

With a 24-hour front desk, free WiFi, and complimentary private parking, ZhanaOtel Hotel provides convenience and accessibility for guests. Additionally, being just a short drive from Aktau Train Station and Aktau International Airport, your travels to and from the hotel are made easy.

Book your luxurious stay at ZhanaOtel Hotel now and experience the perfect blend of comfort and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 232 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 8.01
Overall Experience: 8.98
G
Gulmira • couple • kz
10
Мы были очень довольны.
Pros:

Очень хороший отель. Вкусные завтраки. Отличный персонал. Чисто. Локация лучше всех похвал. Все рядом и трц и кафе и рестораны. И до набережной недалеко. Всем рекомендую.

Cons:

Нет такого.

2026-08-22 • via Nuitee
Лунара • family_with_children • kz
8
2026-08-20 • via Nuitee
A
Arkadijs • solo_traveller • is
8
I would stay here next time.
Pros:

I liked everything, clean and tidy, friendly staff, good location of the hotel, good European breakfast.

2026-08-20 • via Nuitee
B
Bakytgul • couple • kz
9
Good option for proposed price.
Pros:

Location is wonderful. So close to the beautiful Caspian sea waterfront,center of Aqtau city. Clean rooms with all needed amenities.

Cons:

The door to the WC didn’t work properly. Room 203

2026-08-17 • via Nuitee
V
Vladimir • solo_traveller • kz
9
Pros:

Хороший современный отель. Рядом с побережьем, 8 минут пешком гдето. Классный завтрак включен в стоимость. Вежливый отзывчивый ресепшн.

2026-08-17 • via Nuitee
Динара • extended_group • kz
10
Уютный маленький отель , персоналу отдельный респект
Pros:

Понравилось абсолютно всё, особенно местоположение

2026-08-16 • via Nuitee
N
Nurzhan • solo_traveller • kz
9
2026-08-14 • via Nuitee
A
Aslan • family_with_children • kz
10
2026-08-14 • via Nuitee
F
Francesco • solo_traveller • it
8
Pros:

Posizione
Camera

Cons:

Era presente un solo asciugamano, un accappatoio, ecc

2026-08-13 • via Nuitee
B
Bauyrzhan • solo_traveller • kz
10
2026-08-13 • via Nuitee
Аметов • couple • kz
10
2026-08-12 • via Nuitee
A
Aigerim • family_with_children • kz
6
2026-08-11 • via Nuitee
A
Asylai • couple • kz
7
2026-08-10 • via Nuitee
Z
Zuraina • solo_traveller • my
9
Pros:

Location

Cons:

Nothing we didn't like.

2026-08-09 • via Nuitee
Z
Zuraina • solo_traveller • my
9
Pros:

Location

Cons:

Nothing we didn't like.

2026-08-09 • via Nuitee
S
Shadiar • couple • jp
5
2026-08-04 • via Nuitee
L
Lyaylya • extended_group • kz
7
2026-08-04 • via Nuitee
Адлет • couple • kz
10
2026-08-03 • via Nuitee
Екатерина • solo_traveller • kz
2
2026-08-02 • via Nuitee
Айдана • solo_traveller • kz
9
Pros:

Біздер Ақтөбе қаласынан отбасымызбен келіп демалған едік. Отель өте жақсы, бізге ұнады. Өз бағасына тұрарлықтай👍 Бөлмелері таза, ұқыпты. Керек құрал-жабдықтардың, жиһаздардың бәрі бар. Қызметшілері өте сыпайы, ілтипатты. Орналасқан жері де қала ортасынан, Каспийге жақын. Келесіде жолымыз тағы да осы қалаға түсіп жатса, міндетті түрде осы отельде тұрақтаймыз🩷 Рахмет, сіздерге!

Cons:

Бөлмелерінің терезе жабқыштары мен төсек жабқыштарын ашықтау түске өзгертуге кеңес берер едім (жеке өз ойым).

2026-08-02 • via Nuitee