ZhanaOtel Hotel

Hotels
8.8 (115 reviews)
4 Microraion 84 , Aktau , kz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Centrally located
Helpful staff
Good daily cleaning
Decent breakfast options
Cons:
Poor sound insulation
Inconsistent food quality
Lack of basic amenities in the room

Categories

Cleanliness
8.51
General cleanliness noted, however concerns about noise and maintenance were mentioned.
Service
9.48
Consistently positive feedback about the staff's helpfulness and hospitality.
Location
9.52
Centrally located in a vibrant area, close to amenities and attractions.
Room Quality
8.47
Good quality noted, but sound insulation issues were raised.
Amenities
8.5
Amenities are generally satisfactory, but some guests found it lacking basic items.
Value for Money
8.96
Perceived as good value with positive experiences regarding breakfast and cleanliness.
Food and Beverage
8.01
Breakfast was criticized by some, indicating inconsistency in food quality.
Overall Experience
8.98
Overall satisfaction expressed, with some minor issues that did not overshadow the positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:29

Property Description

Luxurious Accommodation

ZhanaOtel Hotel, situated just a 5-minute stroll from the stunning Caspian Sea coast in Aktau, offers a luxurious stay with modern amenities. Each air-conditioned room is equipped with a flat-screen TV, electric kettle, safety deposit box, and minibar, ensuring a comfortable and convenient experience for guests.

Dining Options

Indulge in culinary delights at the on-site Barkhan cafe, or explore the variety of restaurants and shops located nearby. Whether you crave local flavors or international cuisine, you'll find plenty of dining options to satisfy your taste buds during your stay at ZhanaOtel Hotel.

Convenient Location

With a 24-hour front desk, free WiFi, and complimentary private parking, ZhanaOtel Hotel provides convenience and accessibility for guests. Additionally, being just a short drive from Aktau Train Station and Aktau International Airport, your travels to and from the hotel are made easy.

Book your luxurious stay at ZhanaOtel Hotel now and experience the perfect blend of comfort and convenience.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for KZT 4,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 115 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 8.01
Overall Experience: 8.98
V
Vladimir • couple • kz
8
2026-03-14 • via Nuitee
Нургали • extended_group • kz
8
2026-03-13 • via Nuitee
Асель • solo_traveller • kz
10
2026-03-05 • via Nuitee
Акмарал • couple • kz
9
Нормально
Pros:

Чисто, тепло, маленькие уютные номера (мне нравится такое) Персонал приятный, не навязчивый. Уборка каждый день.

Cons:

-Завтрак скудный
-нет гигиенического душа

2026-03-05 • via Nuitee
Y
Yelena • solo_traveller • kz
10
2026-03-02 • via Nuitee
A
Assel • solo_traveller • kz
8
2026-02-14 • via Nuitee
A
Artem • solo_traveller • ua
10
2026-02-13 • via Nuitee
Жолдыбаева • couple • kz
10
2026-02-12 • via Nuitee
K
Kizat • solo_traveller • kz
8
2026-02-12 • via Nuitee
Маркович • solo_traveller • ru
10
2026-02-09 • via Nuitee
A
Aikerim • solo_traveller • kz
5
Pros:

Төсегі кең, орналасқан жері керемет, тамағы дәмді

Cons:

Бөлме тар. Демала алмадым әр қытыр естіледі, жан-жақтың әңгімесін тыңдаумен болдым. Қазақтілді қызметкерлер аз. Басқа тіл білмесеңіз түсінісуіңіз қиындау болмақ.

2026-01-31 • via Nuitee
Муслим • solo_traveller • kz
8
2026-01-29 • via Nuitee
Муслим • solo_traveller • kz
8
2026-01-28 • via Nuitee
Ауезбаев • couple • kz
5
Cons:

Қызметкерлер қазақша білмейді

2026-01-27 • via Nuitee
Муслим • solo_traveller • kz
8
2026-01-20 • via Nuitee
Муслим • solo_traveller • kz
8
2026-01-20 • via Nuitee
N
Nizami • couple • az
4
Pros:

Персонал и чистота

Cons:

Завтрак ужасно

2026-01-20 • via Nuitee
N
NURGUL • extended_group • kz
10
Pros:

Өте ұнады, орналасқан жері керемет. Қонақ үйдің іші тап-таза.

2026-01-19 • via Nuitee
Данияр • solo_traveller • kz
8
2026-01-19 • via Nuitee
A
Ablay • solo_traveller • kz
4
Желания нет там останавливаться, пока она работает.
Pros:

Мне понравился матрас, очень комфортный. Еще мне понравилось заведение где подают завтраки, очень приветливые девчонки.

Cons:

Работница ресепшена , именно та, которая была на смене когда я заезжал😏
Это просто ужас, я как будто в долг у них жил. Всю информацию надо вытаскивать из нее, так она еще свои ответы с такой надменностью и закатыванием глаз сопровождает. Лучше девчат с ресторана туда посадите, куда приятнее будет посещать ваш отель.

2026-01-19 • via Nuitee