The Crown Hotel

Hotels
6.7 (371 reviews)
High Street , Alton , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Luggage storage
Fax/photocopying
Darts
Non-smoking throughout
Shared lounge/TV area
Kid meals
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Uncomfortable beds

Categories

Cleanliness
6.28
Several reviews mentioned dirty rooms and carpets, indicating a need for improvement.
Service
7.75
Friendly staff mentioned in multiple reviews, although some service issues were noted.
Location
8.29
Multiple reviews praised the convenient location near the station and town.
Room Quality
5.74
Negative comments about uncomfortable beds and dated decor impacted the room quality rating.
Amenities
6.27
Limited food services and amenities were frequently noted as a downside.
Value for Money
7.23
Some positive mentions about the price, but issues with room quality affected perceived value.
Food and Beverage
5.28
Breakfast and dinner options were limited, leading to lower satisfaction in this area.
Overall Experience
6.75
Mixed sentiments indicate that while there are positives, significant improvements are needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:50

Property Description

Luxurious Accommodation
The Crown Hotel in Alton offers stylish rooms with modern amenities, including flat-screen TVs and private bathrooms.

Dining and Entertainment
Indulge in a delicious Full English/Irish breakfast and unwind at the hotel's bar and restaurant. For some fun, guests can enjoy a game of darts on the premises.

Convenient Location
Situated near popular attractions like Jane Austen's House Museum and Frensham Great Pond and Common, The Crown Hotel provides easy access to explore the area.

Experience comfort and convenience at The Crown Hotel. Book your stay now!

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.7
Based on 371 reviews
Cleanliness: 6.28
Service: 7.75
Location: 8.29
Room Quality: 5.74
Amenities: 6.27
Value for Money: 7.23
Food and Beverage: 5.28
Overall Experience: 6.75
J
Jac couple gb
8
Pros:

Landlady very nice and welcoming. Hotel very convenient for what we wanted. On the basic end of the range but clean with en-suite so all good

Cons:

Nothing specific

2026-04-02 via Nuitee
O
Onik solo_traveller gb
6
2026-04-01 via Nuitee
D
Damian solo_traveller gb
10
Pros:

Very nice welcoming staff cosy room for good price !

2026-03-30 via Nuitee
A
Alan solo_traveller gb
8
The Crown Hotel fitted my needs perfectly - simple accommodation at a very good price,
Pros:

The Crown’s location was perfect - central but with good car parking.

2026-03-30 via Nuitee
E
Emma solo_traveller us
10
Pros:

I loved the service and friendliness of the staff. The location was super central to all that I needed as well as the train station!

Cons:

I was shocked to see the room size, as it was smaller than I expected, however, it was still extremely comfortable and provided enough and more space for everything I had with me.

2026-03-26 via Nuitee
N
Naomi solo_traveller gb
8
2026-03-24 via Nuitee
K
katharine solo_traveller gb
6
Pros:

Location and comfortable

Cons:

Staff very polite and welcoming

2026-03-22 via Nuitee
Z
Zofia couple gb
6
Nice little weekend away. Would stay again.
Pros:

Location was good. Really close to food places and shops.
Room was nice and bright. Bed really comfortable and slept really well. Plenty of coffee and tea sachets. Was really hot, In the room, so had the window open. But there was also access to a fan, as well, which we didn't use, in the end.
Smaller car park, than what it looked like in the pictures, but managed to fit, our van in.

I slept really well. Wasn't bothered, by the noise from the bar/ public areas, as it's a pub, at the end of the day, so would have some noise, on the weekends.

Cons:

Only had one shower in the end, as struggled to pull the shower glass across, to close it, as it had come un hooked somehow, from the wheels that open and close the doors, before we got there.
Could maybe be updated, to a new easier shower space, or a shower curtain?

2026-03-15 via Nuitee
E
EdwardJones solo_traveller gb
8
Good option for Alton
Pros:

Good location for Alton high street.

Cons:

A bit of noise leaking through from the pub below.

2026-03-12 via Nuitee
E
Emmanouil solo_traveller gr
10
2026-03-11 via Nuitee
M
Michal couple gb
10
Pros:

Clean rooms and good price

Cons:

Nothing

2026-03-11 via Nuitee
S
Sarah solo_traveller gb
10
2026-03-08 via Nuitee
J
James extended_group gb
9
2026-03-07 via Nuitee
G
Gary solo_traveller gb
8
2026-03-07 via Nuitee
G
Gary solo_traveller gb
8
2026-03-07 via Nuitee
G
Gary solo_traveller gb
8
2026-03-07 via Nuitee
S
steve solo_traveller gb
6
2026-03-02 via Nuitee
P
Pippa couple gb
9
The crown was the perfect place to stay after our lovely meal and we were made very comfortable. Such a central spot we
Pros:

Very central location. Friendly atmosphere, nice staff. Nice view of the Curtis Museum and Assembly Rooms from our room. Very comfortable bed 😊

2026-03-01 via Nuitee
C
Claudia family_with_children gb
7
Basic but in a good location.
Pros:

The restaurant was closed, so we had to eat elsewhere. Luckily there were other restaurants and eating places open and nearby for us to use.
The staff was helpful and made sure we had a quiet room and didn't get disturbed by the loud music at New Years Eve. The room was basic but OK.

Cons:

It was very basic and the room could do with a bit more friendliness and colours. The bathroom was very, very cold, so we didn't use the shower at all. But it was OK.

2026-02-12 via Nuitee
C
Carly couple gb
9
2026-02-10 via Nuitee