The Crown Hotel

Hotels
6.7 (362 reviews)
High Street , Alton , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Luggage storage
Fax/photocopying
Darts
Non-smoking throughout
Shared lounge/TV area
Kid meals
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Uncomfortable beds

Categories

Cleanliness
6.28
Several reviews mentioned dirty rooms and carpets, indicating a need for improvement.
Service
7.75
Friendly staff mentioned in multiple reviews, although some service issues were noted.
Location
8.29
Multiple reviews praised the convenient location near the station and town.
Room Quality
5.74
Negative comments about uncomfortable beds and dated decor impacted the room quality rating.
Amenities
6.27
Limited food services and amenities were frequently noted as a downside.
Value for Money
7.23
Some positive mentions about the price, but issues with room quality affected perceived value.
Food and Beverage
5.28
Breakfast and dinner options were limited, leading to lower satisfaction in this area.
Overall Experience
6.75
Mixed sentiments indicate that while there are positives, significant improvements are needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:50

Property Description

Luxurious Accommodation
The Crown Hotel in Alton offers stylish rooms with modern amenities, including flat-screen TVs and private bathrooms.

Dining and Entertainment
Indulge in a delicious Full English/Irish breakfast and unwind at the hotel's bar and restaurant. For some fun, guests can enjoy a game of darts on the premises.

Convenient Location
Situated near popular attractions like Jane Austen's House Museum and Frensham Great Pond and Common, The Crown Hotel provides easy access to explore the area.

Experience comfort and convenience at The Crown Hotel. Book your stay now!

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.7
Based on 362 reviews
Cleanliness: 6.28
Service: 7.75
Location: 8.29
Room Quality: 5.74
Amenities: 6.27
Value for Money: 7.23
Food and Beverage: 5.28
Overall Experience: 6.75
C
Claudia • family_with_children • gb
7
Basic but in a good location.
Pros:

The restaurant was closed, so we had to eat elsewhere. Luckily there were other restaurants and eating places open and nearby for us to use.
The staff was helpful and made sure we had a quiet room and didn't get disturbed by the loud music at New Years Eve. The room was basic but OK.

Cons:

It was very basic and the room could do with a bit more friendliness and colours. The bathroom was very, very cold, so we didn't use the shower at all. But it was OK.

2026-02-12 • via Nuitee
C
Carly • couple • gb
9
2026-02-10 • via Nuitee
D
Dianne • solo_traveller • gb
10
Pros:

Unfortunately they was not doing any food when I was there

2026-02-10 • via Nuitee
J
Jenny • solo_traveller • gb
5
Pros:

The staff were very welcoming

Cons:

No food at all available

2026-01-29 • via Nuitee
S
Steven • solo_traveller • gb
10
2026-01-27 • via Nuitee
P
Pearson • solo_traveller • gb
8
2026-01-26 • via Nuitee
J
James • couple • gb
1
2026-01-20 • via Nuitee
M
Mary • solo_traveller • gb
7
2026-01-19 • via Nuitee
A
Anne Marie • family_with_children • no
4
Overall not very clean, sticky tables in the restaurant and not appealing. Staff seemed friendly.
Cons:

The overall cleanliness was a bit dissappointing, it certainly didnt feel clean. We understand that stuff may have come in through the open window in the bathroom, but there was dirt in the shower and under the beds.
The pictures of the rooms on the booking hotel app is certainly from their best rooms, ours did not have beams in the ceiling or looked anything like the pictures. Its just fine for that price for two backpackers, we didnt expect a five star experience for the price as it is cheap, but at least a clean room.

2026-01-19 • via Nuitee
T
Thomas • couple • gb
1
Broken bed, rubbish left in room from previous guest, would not stay again
Pros:

Good location. Shower was hot. Staff were friendly. USB A&C chargers built into lamp.

Cons:

The bed frame was broken. As you can see on the photo the frame is falling apart at the joints, when you sit on the mattress the whole bed collapses and sinks to the floor on one side. The screws have literally come out. Room cleanliness is poor, underneath the bed were 2 empty cans of energy drink and used tissues from a previous guest, both looked like they had been there for a long time.

2026-01-19 • via Nuitee
J
Jamie • solo_traveller • gb
7
Pros:

Great room and food was really nice

Cons:

Only thing wrong was the shower was warmish

2026-01-19 • via Nuitee
J
Jonathan • couple • gb
8
A very nice stay would definitely recomend and will be going back later in the year
Pros:

Able to park at the Hotel, easy to check in and out, friendly staff, comfortable room and facilities

Cons:

Unfortunately couldn't have any meals at the hotel because of a problem with the kitchen, not there fault. we could have brought a takeaway back and eaten it at the hotel so all ok. A full length mirror in the room would be useful for female visitors.

2026-01-19 • via Nuitee
H
Halimat • solo_traveller • gb
8
I can say I enjoyed my stay
Pros:

No breakfast

Cons:

Good

2026-01-19 • via Nuitee
S
Shaun • solo_traveller • gb
8
This property was very well located and had everything that I needed.
Pros:

The room was very light and spacious

Cons:

The bed wasn't that comfortable but ok and the room could have been a bit cleaner.

2026-01-19 • via Nuitee
A
Anthony Richard • couple • gb
4
It is what it is
Pros:

Went to Costa across the road tv

Cons:

Tv didn't work. Wash taps and plug loose

2026-01-19 • via Nuitee
I
Ian • solo_traveller • gb
1
2026-01-19 • via Nuitee
J
Julie • solo_traveller • gb
3
Pros:

Breakfast very good

Cons:

Tired rooms,

2026-01-19 • via Nuitee
J
James • solo_traveller • gb
8
Easy to check in, staff were friendly, bed was comfy and clean. All good!
Pros:

The room had a double bed which I wasn’t expecting, and the size of the room was exactly what I needed for the night.

Cons:

I spent very little time on premises so no negatives of note.

2026-01-19 • via Nuitee
M
Michael • solo_traveller • gb
8
Good
Pros:

Helpfull staff, very friendly great price

2026-01-18 • via Nuitee
H
Hrishikesh (Rishi) • solo_traveller • gb
7
2026-01-12 • via Nuitee