Relax inn

Hotels
5.4 (21 reviews)
Next to matheran railway station Usman valge road next to matheran railway station , Matheran , in

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Non-smoking throughout
Adult only
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
5
Mixed reviews on cleanliness, with some guests mentioning concerns.
Service
4
Service received multiple complaints including issues with booking and stress during check-in.
Location
5
Guests faced inconvenience with property changes affecting their perception of the location.
Room Quality
5
Room quality was negatively impacted by the last-minute change to a non-AC room and overall stressful experience.
Amenities
5
No specific mentions of amenities in the review.
Value for Money
5
Guests were dissatisfied with the value received, given the issues faced during check-in and room change.
Food and Beverage
5
No comments on food and beverage services in the review.
Overall Experience
4
Overall experience marred by check-in issues and last-minute room change.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 13:44

Property Description

Welcome to Relax inn, your tranquil oasis in the heart of Matheran.

Mountain View Rooms with Balconies: Enjoy breathtaking views of the mountains from the comfort of your room's balcony. The air-conditioned rooms are equipped with free WiFi, a desk, and a private bathroom with free toiletries.

Terrace and Room Service: Unwind on our terrace or take advantage of our top-notch room service. Whether you want to relax outdoors or enjoy a meal in the comfort of your room, we have you covered.

Convenient Location: Situated just 82 km from Chhatrapati Shivaji International Mumbai Airport, Relax inn offers easy access for travelers. Book now and experience a perfect blend of comfort and convenience.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

5.4
Based on 21 reviews
Cleanliness: 5
Service: 4
Location: 5
Room Quality: 5
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 4
S
Supe • solo_traveller • in
10
2025-09-14 • via Nuitee
G
Greg • family with young children • in
4
Disappointing
2025-06-10 • via Nuitee
N
Naveen • solo traveller • in
2
Very poor
2025-05-30 • via Nuitee
S
Sultan • young couple • in
1
Bad
2025-04-24 • via Nuitee
S
Sunderganesh • family with young children • in
1
Terribly short of what was expected
Cons:

When we arrived the property owner claimed we have no booking at the property since we had not made any prepayment while the portal allowed us to prebook with payment on-site… thereafter they took us to another property in the vicinity and finally got us back to the property stating that some adjustment had been made… in all pretty stressful especially when travelling with family and kids… the property was finally a non AC one

2024-12-31 • via Nuitee
P
Pravin • review category business travellers • in
8
Very good
2024-08-20 • via Nuitee
S
Shaheen • young couple • in
1
Bad
2024-07-07 • via Nuitee
D
Durgoli • young couple • in
4
Disappointing
Cons:

Looking to property rate is high, on web site rate is 2700 , rs 300 is concession. But after reached, they charge rs 3000 after asking they told including tax but not given invoice

2024-01-29 • via Nuitee
M
Misquitta • young couple • in
1
Bad
2023-09-12 • via Nuitee
A
Aadesh • young couple • in
10
Exceptional
2023-05-18 • via Nuitee
P
Parkar • family with young children • in
8
Very good
Pros:

Friendly staff

Cons:

Staff cooperation

2023-05-14 • via Nuitee
Z
Zaveri • young couple • in
5
Passable
2023-04-08 • via Nuitee
R
Rahul • young couple • in
10
Exceptional
2023-02-17 • via Nuitee
P
Prashant • family with young children • in
1
Bad
Pros:

Nothing

Cons:

Bad Service

2023-02-15 • via Nuitee
V
Vatan • solo traveller • in
10
Exceptional
2023-01-30 • via Nuitee
J
Jaiswar • young couple • in
1
Bad
2023-01-29 • via Nuitee
B
Brijesh • young couple • in
7
Good
2023-01-28 • via Nuitee
A
Anbhule • review category business travellers • in
10
Exceptional
2023-01-28 • via Nuitee
A
Azizur • review category business travellers • in
8
Very good
2023-01-27 • via Nuitee
S
Shah • review category business travellers • in
2
Very poor
2023-01-12 • via Nuitee