Hotel Puma

Hotels
7.7 (2352 reviews)
Rua Cruz Das Guardeiras, 776 , Maia , pt

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Non-smoking throughout
Shared lounge/TV area
Outdoor furniture
Coffee Shop on site
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Poor sound insulation
Basic breakfast

Categories

Cleanliness
7.26
Cleanliness was mentioned as acceptable, but several guests reported issues with the maintenance and room conditions.
Service
9.23
Reception staff were consistently praised for being helpful and friendly.
Location
8.27
Centrally located and convenient for the airport, although the noise from the street was mentioned.
Room Quality
6.72
Several reviews noted discomfort in beds and poor sound insulation.
Amenities
7.75
Amenities were described as basic, with some positive mentions about breakfast items.
Value for Money
8.21
Perceived as acceptable given the proximity to the airport and service quality.
Food and Beverage
6.26
Breakfast was frequently criticized for being too basic and not fulfilling.
Overall Experience
7.93
Guests had mixed feelings, with notable positives but significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:38

Property Description

Convenient Location near Porto Airport

Comfortable Rooms with Modern Amenities
The air-conditioned rooms at Puma feature a flat-screen cable TV, a minibar, and a private bathroom. The vibrant decor adds a touch of style to your stay.

Complimentary Breakfast Options
Start your day right with a continental breakfast served daily in the bar area or enjoy breakfast in the comfort of your own room.

Experience convenience and comfort at Puma. Book your stay now for a memorable visit near Porto Airport.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 2352 reviews
Cleanliness: 7.26
Service: 9.23
Location: 8.27
Room Quality: 6.72
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 6.26
Overall Experience: 7.93
M
Martins • extended_group • pt
10
boa
Pros:

a privacidade no quarto

Cons:

do wc não ter sabonetes
tinha apenas 1 para 3 pessoas poderiam melhorar
o acesso aos quartos e péssimo , pouca luz no quarto

2026-02-13 • via Nuitee
V
Vitória • couple • pt
10
2026-02-13 • via Nuitee
J
jose • family_with_children • pt
6
2026-02-11 • via Nuitee
B
bacelo • family_with_children • pt
10
2026-02-11 • via Nuitee
M
Marta alexandra • family_with_children • pt
9
2026-02-10 • via Nuitee
A
Ana • family_with_children • pt
3
Pros:

Quarto espaçoso. Limpeza perfeita. Perto do shopping. Óptimo pequeno almoçar.

Cons:

O ar condicionado não funcionava e estava dia de chuva com baixas temperaturas. Nas camas só tinha um cobertor sem mais nenhum extra. Água temperada não funcionava. Ou era a escaldar ou era fria. Não é a primeira vez que fico neste hotel. De algum tempo para cá, tem descido bastante na qualidade que já teve. O ar condicionado não funciona e já fiquei em três quartos diferentes. Em nenhum funcionava. Alguns funcionários sem educação nenhuma e extremamente antipáticos.

2026-02-10 • via Nuitee
M
Miguel • solo_traveller • pt
9
2026-02-09 • via Nuitee
J
João • family_with_children • pt
9
2026-02-09 • via Nuitee
E
Estefania • solo_traveller • pt
8
Pros:

Quarto

Cons:

Não conexão Internet

2026-02-08 • via Nuitee
A
Alda • extended_group • ca
9
2026-01-30 • via Nuitee
B
Bruno • solo_traveller • pt
5
2026-01-30 • via Nuitee
S
Soares Lopes • family_with_children • fr
7
Pros:

L'équipe est toujours disponible.

2026-01-29 • via Nuitee
C
Carlos • couple • es
8
2026-01-29 • via Nuitee
M
Miguel_29 • family_with_children • lu
7
2026-01-29 • via Nuitee
R
Rosado • couple • pt
8
2026-01-28 • via Nuitee
H
honoria • solo_traveller • pt
5
Passei frio no dia em que cheguei e noite devido ao mau funcionamento do AC.
Pros:

Com reduzida variedade mas o que tinha era bom.

2026-01-27 • via Nuitee
N
Noeliarb • extended_group • es
8
Pros:

la verdad que esta muy bien. veo excesivo el desayuno por 23 euros pero por lo general estupendo. nosotros tuvimos que cambiar de hotel por que estaba en obras, no sabemos realmente como son las habitaciones de este hotel en cuestión, pero las de novotel son maravillosas

Cons:

que incluyan el desayuno ya que el precio en la zona es bastante elevado.

2026-01-26 • via Nuitee
I
Isabel • couple • pt
9
2026-01-26 • via Nuitee
B
bendle • family_with_children • pt
7
Pros:

I liked the bed it was very comfy

Cons:

The breakfast room was small and got very busy...too many people.
I didn't like the lift very small.

2026-01-25 • via Nuitee
M
Manu • solo_traveller • de
7
Pros:

Wir haben das Hotel zur Übernachtung genutzt, da unser Flug erst am nächsten Tag war. Sehr gut zu finden, nur wenige Minuten zum Flughafen. Wir wurden sehr freundlich empfangen (obwohl schon später Abend), das Zimmer und auch das Bad groß und sauber. Wir haben super gut geschlafen, obwohl die Wände anscheinend nur aus Pappe bestehen. Extrem hellhörig, wir haben sogar die Schritte vom Nachbarn gehört und wirklich jedes Wort verstanden...
Das Frühstück war eine einzige Katastrophe. Das wird der Grund, weshalb wir dieses Hotel nie wieder buchen werden.

Cons:

Das Frühstück!! Ausser ungesunden Weißbrot, Wurst und Käse und etwas Süsskram ( Kuchen, Honig, Marmelade) gab es nichts. Kein Obst, keine Tomate oder Gurke, kein Ei, nichts. Alles in einem kleinen Kellerraum dargeboten... definitiv das schlechteste, was wir in den letzten 5 Tagen ( in verschiedenen Hotels) erleben mussten

2026-01-24 • via Nuitee