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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Heating
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Family rooms
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Luggage storage
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Packed lunches
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Accessible parking
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Special diet menus - on request
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Kid meals
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Snack bar
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Toilet with grab rails
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Lower bathroom sink
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Wine/champagne
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Key access
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Breakfast takeaway containers
Review Highlights
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Property Description
Convenient Location and Amenities
Located in the heart of Ayr town centre, the Ayrshire and Galloway Hotel offers free car parking and Wi-Fi, catering to both business and leisure travelers.
Dining Options
Indulge in contemporary cuisine at the Bistro or savor Mediterranean flavors at the adjacent Meridian Cafe Bar.
Local Attractions and Leisure
Explore the nearby promenade, 'Rabbie Burn' country, horse racing, and golfing opportunities. Unwind at the Shire Bar, a cozy spot with a crackling open fire.
Book now for a memorable stay at the Ayrshire and Galloway Hotel.
Please note: The hotel does not accept American Express as a guarantee or for payment
A deposit may be required at the property.
Location
Guest Reviews
On first arrival i was met by a lovely receptionist who was very welcoming and informative about the facilities etc...the room was nicely decorated and spacious added bonus of having a bath..I ventured down to have food and was met by a lovely member of staff i think her name was amy she was everywhere from the bar to the kitchen delivering food to the tables and always smiling no matter what time of day it was a valued member of staff...the food was absolutely delicious i opted for two courses but that turned into a three course meal with the added dessert the macaroni cheese is a must it was perfect and good balance of flavour 😀...I enjoyed it so much I added an extra night whenever I return to ayr i will definitely use this as my base perfectly located a short walk from the train station and the main high street and a nice walk down towards to beach.
There wasn't much I didn't like just a few rowdy people on my floor which was quickly addressed by the night porter.
The location was perfect close to everything.
The staff were great polite and helpful.
The shower was amazing.
The food was lovely.
On arrival had to wait for bar staff to check me in. No lifts to upper floors when u have limited mobility. Only 1 member of staff on in the evening's to cover the bar;restaurant,answering calls to book guests in.
Great food and friendly staff.
Room
Leaving
It was a fabulous experience , exceeding any of my expectations .
The staff were wonderful : warm , generous and helpful.
The hotel was spotless and very pretty.
The food was delicious and beautifully presented.
Nothing !!!
Good location next to the train station. Room was small and cold and noisy in the night. Comfortable bed but shower was only like warm.
Shower, size of bed and room and heating. Needs soundproofing.
Das Zimmer war richtig schön und gemütlich. Ayr ist auch wunderschön und das Hotel hat eine sehr gute Lage. Die Mitarbeiter sind super freundlich. Ich werde auf jeden Fall wieder kommen!
Very convenient location.
A live band at a pub nearby played loud music during Friday evening. Though they did not play late, it was still disturbing.
The staff were first class, very friendly and helpful and caring and kind. Always trying their best especially because they appreciated that we treated them with kindness and respect.
We loved our big spacious room and we liked the lighting and paintings on the wall.
We loved the complimentary soap especially because it was the Scottish soap company and sea salt scent which is appropriate because the hotel is located by the sea.
We also loved the decorations and appearance of all the public areas of the hotel and everywhere was spotless and well polished. The housekeeping were friendly and kind and helpful.
We love the cosy Scottish bar and the food options. The reason we went was to visit our Scottish friend and it was very cosy and welcoming chatting in the comfy booth. We made sure to purchase things and nobody pressured us. I like that the women's toilet was just a single one as opposed to cubicles which are intrusive.
We loved that the meridian cafe next door was part of it and it is beautiful and there's loads more options in there.
I liked how the staff in the meridian were also in charge of the hotel and took a keen interest in the room as well as serving you in the restaurant. They also found time to chat about your stay. They kindly played many song requests and modified things on the menu when they could. I love how they carry your heavy suitcases up and down the stairs.
I don't like that there isn't a lift. All the rooms are upstairs and the stairs are grand but very steep and dangerous because they are winding so, therefore go narrow on the inside. So, if you are disabled to the point that you can't use stairs then you will be unable to stay here. I struggle with my sciatica and I witnessed other people with mild disabilities struggling including one woman who used a walker.
Our hairdryer was malfunctioning and seemed to be at risk of catching fire. I unplugged and reported it the next day. I could see where the plastic had started to melt. I had to go to bed with partially wet hair and couldn't wash my hair again because towel drying wasn't getting it dry enough. When I reported it, the lady explained they use an outside company to supply the hairdryers because theirs were being stolen. Nothing else was said after that and the hairdryer wasn't removed from the room.
Our room had a bath but the towels were medium sized and I love a big bath towel.
I found the pillows too hard and flat. I had to use three. My husband didn't mind because that's his preference. In fairness I didn't ask for an alternative because I wasn't sure if they had it available.
I don't like how loud and rowdy it can get outside on certain nights but I know that is partially outside their control. I say partially because they can request the patrons remember people upstairs are sleeping but can't force them and can't stop the loud traffic. I also know that it's expected in a location like that. I am not blaming anyone just given an honest review to help people make informed choices.
Comfy bed but low
no walk in shower, TV channels very limited
It was central to everything we wanted to do , the food was lovely
There was nothing we didn’t like
Close to town
Bands on at the twa dogs most nights.
Bar shuts early some nights
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