The Ayrshire and Galloway

Hotels
7.7 (644 reviews)
1 Killoch Place , Ayr , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Kid meals
Lower bathroom sink
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Outdated rooms
High prices
Noise from nearby bar

Categories

Cleanliness
8.01
Most reviews mentioned the hotel's cleanliness positively, highlighting the care taken by the staff.
Service
8.48
Staff were frequently described as friendly and helpful, contributing positively to the experience.
Location
9.02
The hotel is centrally located, making it convenient for guests to access local amenities.
Room Quality
6.97
Several reviews pointed out that rooms were outdated, which affected the overall experience.
Amenities
7.5
Simple amenities were provided, but some guests felt improvements were necessary.
Value for Money
6.46
Guests commented on high prices for basic accommodations, indicating concerns over value.
Food and Beverage
7.51
Food quality received mixed feedback while some guests enjoyed it, others pointed to blandness.
Overall Experience
7.68
Overall experience aligns closely with target rating, highlighted by good location and friendly service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 08:47

Property Description

Convenient Location and Amenities
Located in the heart of Ayr town centre, the Ayrshire and Galloway Hotel offers free car parking and Wi-Fi, catering to both business and leisure travelers.

Dining Options
Indulge in contemporary cuisine at the Bistro or savor Mediterranean flavors at the adjacent Meridian Cafe Bar.

Local Attractions and Leisure
Explore the nearby promenade, 'Rabbie Burn' country, horse racing, and golfing opportunities. Unwind at the Shire Bar, a cozy spot with a crackling open fire.

Book now for a memorable stay at the Ayrshire and Galloway Hotel.

Important information:

Please note: The hotel does not accept American Express as a guarantee or for payment

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 644 reviews
Cleanliness: 8.01
Service: 8.48
Location: 9.02
Room Quality: 6.97
Amenities: 7.5
Value for Money: 6.46
Food and Beverage: 7.51
Overall Experience: 7.68
E
Elizabeth • solo_traveller • gb
6
Cons:

The bed was so uncomfortable-you could actually feel the lumps and bumps. I was offered another room when I mentioned it to a member of staff but as I only had one more night I decided to put up with it. I did ask for someone to have a look at it but don’t know if they did as I was out most of the day

2026-03-26 • via Nuitee
T
Tracy-Ann • family_with_children • gb
9
Pros:

Friendly staff. Clean and tidy. Good food. Close to town centre and beach.

2026-03-22 • via Nuitee
B
Bryan • solo_traveller • xa
7
2026-03-18 • via Nuitee
A
Aidan • solo_traveller • es
9
Fine alternative for Prestwick airportt travellers to avoid extortionate Glasgow hotel prices.
Pros:

Great location in the centre of town, near the bus and train stations. Loads of pubs and eating places on the hotel's doorstep. Easy access to and from Prestwick airport which provides an excellent alternative to paying ridiculous central Glasgow weekend hotel prices.

Cons:

Nothing really.

2026-03-16 • via Nuitee
J
John • couple • gb
8
Pros:

Location was excellent we didn’t have breakfast the room was neat and tidy

2026-03-15 • via Nuitee
I
Ian • couple • gb
9
2026-03-11 • via Nuitee
A
Aidan • solo_traveller • es
10
2026-03-11 • via Nuitee
M
McGregor • family_with_children • gb
8
2026-02-11 • via Nuitee
C
claudia • solo_traveller • ch
9
alles so, wie ich es mir gewünscht habe.
Pros:

das hotel ist sehr zentral gelegen in der nähe des bahnhofs. die zimmer sind einfach aber sehr, sehr sauber. es hat alles was man braucht. preis-leistungs-verhältnis ist absolut gut.

2026-01-21 • via Nuitee
I
Ian • couple • gb
10
2026-01-20 • via Nuitee
E
Elizabeth • couple • gb
8
I've stayed several times in the last ten years or so, and have always felt welcome and comfortable.
Pros:

Our room (3, at the front) was large and warm, with views over Burns Statue Square. The room itself looks a little dated, but the bathroom was modern and spacious, with a good shower and lots of room to lay out cosmetics etc. There was a kettle and lots of tea/coffee bags.
We ate in the bar one night and were overwhelmed by the cheerfulness and attention of the waiter/barman. The tempura vegetables were wonderful.
The hotel is only a five-minute walk from Ayr railway station, right at the top of the High Street. Also a three-minute walk from the bus stop for the bus to Ayr Hospital. And a cinema just across the road.

Cons:

The car park is very small, and rather badly lit.
In our room there were two comfortable chairs in the bay window, but no table between them, so nowhere to park our teacups.

2026-01-19 • via Nuitee
C
Caroline • solo_traveller • gb
9
2026-01-19 • via Nuitee
L
Lee • couple • gb
3
Like a walk in time back to the 70’s. Clean enough but very dated. The pleasant staff referred to i.
Pros:

Didn’t eat

Cons:

Bath only, no shower. No hairdryer, noisy traffic

2026-01-19 • via Nuitee
M
Maureen • couple • gb
4
Overall disappointing.
Cons:

The slowness of service and the bar closed 9pm for residents.

2026-01-19 • via Nuitee
G
Geoff • extended_group • gb
8
Well we would stay again I think that says it all.
Pros:

Pleasant very clean room, helpful and friendly staff including the breakfast staff next door.
Free parking at the hotel was useful.

Cons:

Nothing everything was fine.

2026-01-19 • via Nuitee
E
Edward • solo_traveller • ie
6
2026-01-19 • via Nuitee
R
Robert • solo_traveller • gb
6
2026-01-19 • via Nuitee
W
William • solo_traveller • es
9
Did everything I needed
Pros:

The cleaning staff were very helpful. The receptionist and bar staff were first class.

Cons:

A better view from my room

2026-01-19 • via Nuitee
W
William T • solo_traveller • gb
7
OK
Pros:

clean and room was fine

Cons:

Second floor room - big trek with luggage up narrow stairs
Creaking and cracking noise from 5.30am - no more sleep
Breakfast quoted at £15- a bit expensive

2026-01-15 • via Nuitee
T
tony • couple • gb
7
2026-01-10 • via Nuitee