The Ayrshire and Galloway

Hotels
7.7 (686 reviews)
1 Killoch Place , Ayr , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Family rooms
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Kid meals
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Outdated rooms
High prices
Noise from nearby bar

Categories

Cleanliness
8.01
Most reviews mentioned the hotel's cleanliness positively, highlighting the care taken by the staff.
Service
8.48
Staff were frequently described as friendly and helpful, contributing positively to the experience.
Location
9.02
The hotel is centrally located, making it convenient for guests to access local amenities.
Room Quality
6.97
Several reviews pointed out that rooms were outdated, which affected the overall experience.
Amenities
7.5
Simple amenities were provided, but some guests felt improvements were necessary.
Value for Money
6.46
Guests commented on high prices for basic accommodations, indicating concerns over value.
Food and Beverage
7.51
Food quality received mixed feedback while some guests enjoyed it, others pointed to blandness.
Overall Experience
7.68
Overall experience aligns closely with target rating, highlighted by good location and friendly service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 08:47

Property Description

Convenient Location and Amenities
Located in the heart of Ayr town centre, the Ayrshire and Galloway Hotel offers free car parking and Wi-Fi, catering to both business and leisure travelers.

Dining Options
Indulge in contemporary cuisine at the Bistro or savor Mediterranean flavors at the adjacent Meridian Cafe Bar.

Local Attractions and Leisure
Explore the nearby promenade, 'Rabbie Burn' country, horse racing, and golfing opportunities. Unwind at the Shire Bar, a cozy spot with a crackling open fire.

Book now for a memorable stay at the Ayrshire and Galloway Hotel.

Important information:

Please note: The hotel does not accept American Express as a guarantee or for payment
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 686 reviews
Cleanliness: 8.01
Service: 8.48
Location: 9.02
Room Quality: 6.97
Amenities: 7.5
Value for Money: 6.46
Food and Beverage: 7.51
Overall Experience: 7.68
A
Alan solo_traveller gb
9
Pros:

Easy access to town, railway station, and most buses, clean comfy and good food at reasonable prices.

2026-05-30 via Nuitee
W
William solo_traveller es
8
It served my purpose
Pros:

Handy for everything I needed todo

Cons:

People banging doors late at night

2026-05-29 via Nuitee
L
Laura couple gb
10
Definitely be back 🙂
2026-05-29 via Nuitee
J
James solo_traveller gb
8
Pros:

Comfortable and welcoming.

Cons:

I would like to have stayed longer.

2026-05-29 via Nuitee
M
Martha couple gb
6
Pros:

No breakfast

Cons:

The view was terrible

2026-05-29 via Nuitee
Z
Zhihao solo_traveller gb
8
good
2026-05-29 via Nuitee
C
Craig couple gb
10
Loved it , myself and my partner will be back again In July .
Pros:

The staff , and the food and bar was great .

2026-05-28 via Nuitee
W
William Stewart solo_traveller ie
10
a very pleasant and comfortable stay
Pros:

the hotel is very central and convenient
staff are very helpful and good people

Cons:

all good

2026-05-28 via Nuitee
M
Mary solo_traveller gb
10
Although I live in Ayrshire, this was a shopping & dining out treat
Pros:

Perfect location, evening meal at Bistro was excellent, I went for Haggis,neeps ,tatties delicious & filling, although filling, I was greedy & went for sticky toffee pudding & icecream .
I did not have breakfast as I left too early in the morning, but breakfast menus looked really good 👏

Cons:

Lovely big bath with overhead shower was brilliant, however as over 80 years I had the fear of slipping getting back out , next time I will ask if they have a room with a walk in shower which I am used to

2026-05-27 via Nuitee
M
Maxwell couple gb
2
Avoid.
Pros:

Friendly barman mark.

Cons:

Room was frozen, room looked like 1970,s no central heating, will never be back.

2026-05-26 via Nuitee
M
Martin solo_traveller gb
7
2026-05-26 via Nuitee
D
David couple gb
10
Very pleasant.
Pros:

The hotel was lovely and clean, the staff very pleasant and helpful. Overall it was an excellent stay. thank you.

2026-05-25 via Nuitee
J
Jim solo_traveller gb
10
2026-05-25 via Nuitee
T
Trevor solo_traveller gb
8
2026-05-21 via Nuitee
E
Elaine solo_traveller gb
10
Comfortable and relaxed
Pros:

Lovely receptionist making check in easy and offering all possible advice on the hotels free parking and internet and information about the exceptional bar and incredible value for meals

Cons:

Nothing

2026-05-20 via Nuitee
J
Julie solo_traveller gb
10
Lovely stay
Pros:

Had a fantastic stay with my husband. The hotel and rooms were clean to a high standard.

The food in the bar was epic, my husband says it qas the best steak pie hes ever had. The staff were all super friendly especially Kali. We were made to feel so welcome. Will definitely be back again.

Cons:

Nothing!

2026-05-19 via Nuitee
I
Iain solo_traveller br
6
Good central location but felt dated.
Pros:

very central location at the end of the high street. The bed was comfortable, the heating adjustable and there were tea/coffee facilities in the room. The bathroom was well setup and clean

Cons:

The room decor had a very 1970s vibe with very dated furniture. Everything worked well but all the dark brown was not very inviting.

2026-05-19 via Nuitee
G
gabriele extended_group es
7
2026-05-18 via Nuitee
I
Irving extended_group gb
7
Adequately comfortable room and very nice evening meal.
Pros:

The room was clean and more than adequate for me.

Cons:

The shower could have been better but that is my only gripe.

2026-05-17 via Nuitee
D
Dorothy solo_traveller gb
8
2026-05-17 via Nuitee