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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Heating
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Family rooms
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Luggage storage
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Packed lunches
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Accessible parking
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Special diet menus - on request
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Kid meals
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Snack bar
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Toilet with grab rails
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Lower bathroom sink
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Wine/champagne
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Key access
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Convenient Location and Amenities
Located in the heart of Ayr town centre, the Ayrshire and Galloway Hotel offers free car parking and Wi-Fi, catering to both business and leisure travelers.
Dining Options
Indulge in contemporary cuisine at the Bistro or savor Mediterranean flavors at the adjacent Meridian Cafe Bar.
Local Attractions and Leisure
Explore the nearby promenade, 'Rabbie Burn' country, horse racing, and golfing opportunities. Unwind at the Shire Bar, a cozy spot with a crackling open fire.
Book now for a memorable stay at the Ayrshire and Galloway Hotel.
Please note: The hotel does not accept American Express as a guarantee or for payment
A deposit may be required at the property.
Location
Guest Reviews
It was a fabulous experience , exceeding any of my expectations .
The staff were wonderful : warm , generous and helpful.
The hotel was spotless and very pretty.
The food was delicious and beautifully presented.
Nothing !!!
Good location next to the train station. Room was small and cold and noisy in the night. Comfortable bed but shower was only like warm.
Shower, size of bed and room and heating. Needs soundproofing.
Das Zimmer war richtig schön und gemütlich. Ayr ist auch wunderschön und das Hotel hat eine sehr gute Lage. Die Mitarbeiter sind super freundlich. Ich werde auf jeden Fall wieder kommen!
Very convenient location.
A live band at a pub nearby played loud music during Friday evening. Though they did not play late, it was still disturbing.
The staff were first class, very friendly and helpful and caring and kind. Always trying their best especially because they appreciated that we treated them with kindness and respect.
We loved our big spacious room and we liked the lighting and paintings on the wall.
We loved the complimentary soap especially because it was the Scottish soap company and sea salt scent which is appropriate because the hotel is located by the sea.
We also loved the decorations and appearance of all the public areas of the hotel and everywhere was spotless and well polished. The housekeeping were friendly and kind and helpful.
We love the cosy Scottish bar and the food options. The reason we went was to visit our Scottish friend and it was very cosy and welcoming chatting in the comfy booth. We made sure to purchase things and nobody pressured us. I like that the women's toilet was just a single one as opposed to cubicles which are intrusive.
We loved that the meridian cafe next door was part of it and it is beautiful and there's loads more options in there.
I liked how the staff in the meridian were also in charge of the hotel and took a keen interest in the room as well as serving you in the restaurant. They also found time to chat about your stay. They kindly played many song requests and modified things on the menu when they could. I love how they carry your heavy suitcases up and down the stairs.
I don't like that there isn't a lift. All the rooms are upstairs and the stairs are grand but very steep and dangerous because they are winding so, therefore go narrow on the inside. So, if you are disabled to the point that you can't use stairs then you will be unable to stay here. I struggle with my sciatica and I witnessed other people with mild disabilities struggling including one woman who used a walker.
Our hairdryer was malfunctioning and seemed to be at risk of catching fire. I unplugged and reported it the next day. I could see where the plastic had started to melt. I had to go to bed with partially wet hair and couldn't wash my hair again because towel drying wasn't getting it dry enough. When I reported it, the lady explained they use an outside company to supply the hairdryers because theirs were being stolen. Nothing else was said after that and the hairdryer wasn't removed from the room.
Our room had a bath but the towels were medium sized and I love a big bath towel.
I found the pillows too hard and flat. I had to use three. My husband didn't mind because that's his preference. In fairness I didn't ask for an alternative because I wasn't sure if they had it available.
I don't like how loud and rowdy it can get outside on certain nights but I know that is partially outside their control. I say partially because they can request the patrons remember people upstairs are sleeping but can't force them and can't stop the loud traffic. I also know that it's expected in a location like that. I am not blaming anyone just given an honest review to help people make informed choices.
Comfy bed but low
no walk in shower, TV channels very limited
It was central to everything we wanted to do , the food was lovely
There was nothing we didn’t like
Close to town
Bands on at the twa dogs most nights.
Bar shuts early some nights
The property was good the staff friendly the only thing I could complain about was my room was above the kitchen constantly humming from the fan was told it would stop at 9 I was out and it was of when I returned but being first room on that landing everyone came through a main door witch banged close to near midnight and the fan returned at 8 to wake me up
Très bien situé, personnel très sympathique
L hôtel propose une formule nuit+dîner +petit déjeuner à 30 livres par personne, si la réservation est faite avant l arrivée Mais cette formule n était pas proposée sur booking, donc nous n avons pas pu en profiter, et avons tout payer plein tarif : 90 livres pour la chambre, 28,50 livres pour les petits déjeuners, et 39,80 livres pour le dîner pour 2 personnes,
The TV in the room was too small but that's not a major problem.
Great hotel, staff were friendly and helpful. Nice bar and the food was great.
If you get a room on the main street expect it to be noisy
The room was quite big and comfortable, everything was clean and tidy. The bed was comfortable although the mattress was slightly soft for my liking. :)
The windows were fairly old and draft (and noise) was coming through. Although it didn't bother me but there's only a staircase in the building so carrying luggage up the third floor might be challenging for some.
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