Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
High price
Limited amenities

Categories

Cleanliness
9.16
Guests frequently praised room cleanliness and attention to maintenance.
Service
9.63
The staff were described as friendly, helpful, and accommodating.
Location
9.17
The hotel is well-located, being within walking distance of the train station and downtown.
Room Quality
8.62
Rooms are generally comfortable, with some mentioning a lack of extra pillows.
Amenities
8.15
Limited amenities mentioned, but generally satisfactory.
Value for Money
8.11
Mixed reviews on pricing; some felt it was expensive for what is offered.
Food and Beverage
8.66
Breakfast was noted positively, but some guests were not informed about all options.
Overall Experience
8.93
Overall, guests expressed satisfaction with their stays despite some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:17

Property Description

Modern and Comfortable Rooms
The Hotel Zugertor offers 36 bright and modern rooms with amenities such as air conditioning, flat-screen satellite TV, and free WiFi.

Delicious Dining Experience
Indulge in a varied breakfast buffet at restaurant Lokal97 and savor local dishes and homemade pastas for lunch and dinner.

Convenient Location and Services
Located just a 7-minute walk from Zug Train Station, our hotel provides parking lots, an electric charging station, and easy access to public transportation. Explore Lake Zug and the Old Town within a short walk.

Experience comfort, convenience, and local charm at Hotel Zugertor. Book your stay now for a memorable visit to Zug.

Important information:

Please note that the entire hotel is non-smoking, penalties apply.

If you expect to arrive on a weekend, please inform the property in advance of your arrival time. Contact details are stated in the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 1058 reviews
Cleanliness: 9.16
Service: 9.63
Location: 9.17
Room Quality: 8.62
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.93
Q
Qian • family_with_children • at
9
2026-08-08 • via Nuitee
A
Alessandra • solo_traveller • ch
10
2026-08-06 • via Nuitee
N
Norman • family_with_children • de
10
2026-08-05 • via Nuitee
L
Laurens • family_with_children • nl
5
Pros:

Airco deed het goed. Ontbijt werd goed geserveerd in het aangrenzende restaurant en was voldoende.

Cons:

Er was geen laadpaal beschikbaar. Er moest voor parkeren (op een vrij toegankelijke plaats) nog worden bijbetaald. De kamer is aangeprezen als familiekamer, maar in werkelijkheid was het een tweepersoonskamer waarbij de bank was opgemaakt als bed. Daardoor waren er geen stopcontacten naast die slaapbank.

2026-08-05 • via Nuitee
A
ARMANDO • couple • br
8
Alguns dias na agradável ZUG.
Pros:

Conforto do quarto, ar condicionado perfeito, cordialidade dos colaboradores e localização.

Cons:

Nada digno de nota.

2026-08-04 • via Nuitee
R
Ravand • family_with_children • nl
8
Een goed hotel!
Pros:

Prima hotel met een uitstekende gastvrijheid. De kamers zijn ruim, comfortabel en van alle gemakken voorzien. De locatie is ideaal en als extra pluspunt beschikt het hotel over een goede airconditioning, wat vooral tijdens warme dagen erg prettig is. Zeker een aanrader!

Cons:

Parkeren is mogelijk in de parkeergarage, maar tegen een vrij hoge vergoeding. Vanuit de garage heb je met een sleutel directe toegang tot het hotel. Houd er wel rekening mee dat je via een flink aantal traptreden omhoog moet. Ben je slecht ter been of reis je met veel bagage, dan kan dit minder praktisch zijn. Daarnaast parkeren sommige gasten niet altijd netjes tussen de lijnen, waardoor in- en uitparkeren soms wat lastiger kan zijn.

2026-08-04 • via Nuitee
P
Pascal • family_with_children • ch
8
Très sympathique hôtel, proche du centre ville de Zoug
Pros:

Très belle chambre familiale.

Cons:

La proximité de la route principale, bruyante.

2026-08-03 • via Nuitee
W
Włodzimierz • couple • pl
8
2026-08-02 • via Nuitee
A
Annie • solo_traveller • ch
6
2026-07-25 • via Nuitee
T
Thomas Fruergaard • solo_traveller • dk
8
2026-07-25 • via Nuitee
S
Susan • solo_traveller • de
9
2026-07-24 • via Nuitee
H
Heidi • couple • ch
10
Gerne wieder!
Pros:

Top

Cons:

Nichts

2026-07-24 • via Nuitee
F
FAYCAL • family_with_children • ch
8
Very welcoming receptionist and clean room
Pros:

The receptionist was very welcoming and listens and try to find the best way to our request.
It was clean

Cons:

The sofa bed mattress was not comfortable at all.
The breakfast was very limited compared to many other hotels.
I didn’t like to put a caution to be retrieved at the end of the stay, knowing that the hotel was paid in advance.

2026-07-24 • via Nuitee
T
Thomas • couple • ch
8
2026-07-23 • via Nuitee
G
Genki • family_with_children • gb
10
2026-07-20 • via Nuitee
P
Patricia • family_with_children • nl
8
2026-07-19 • via Nuitee
M
Marizela • family_with_children • lu
8
2026-07-19 • via Nuitee
A
Andrea • couple • ch
8
2026-07-18 • via Nuitee
D
de Haan • family_with_children • nl
10
2026-07-18 • via Nuitee
M
Melanie • solo_traveller • us
10
Great value, comfortable and clean.
Pros:

Clean, convenient, great staff.

2026-07-17 • via Nuitee