Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
High price
Limited amenities

Categories

Cleanliness
9.16
Guests frequently praised room cleanliness and attention to maintenance.
Service
9.63
The staff were described as friendly, helpful, and accommodating.
Location
9.17
The hotel is well-located, being within walking distance of the train station and downtown.
Room Quality
8.62
Rooms are generally comfortable, with some mentioning a lack of extra pillows.
Amenities
8.15
Limited amenities mentioned, but generally satisfactory.
Value for Money
8.11
Mixed reviews on pricing; some felt it was expensive for what is offered.
Food and Beverage
8.66
Breakfast was noted positively, but some guests were not informed about all options.
Overall Experience
8.93
Overall, guests expressed satisfaction with their stays despite some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:17

Property Description

Modern and Comfortable Rooms
The Hotel Zugertor offers 36 bright and modern rooms with amenities such as air conditioning, flat-screen satellite TV, and free WiFi.

Delicious Dining Experience
Indulge in a varied breakfast buffet at restaurant Lokal97 and savor local dishes and homemade pastas for lunch and dinner.

Convenient Location and Services
Located just a 7-minute walk from Zug Train Station, our hotel provides parking lots, an electric charging station, and easy access to public transportation. Explore Lake Zug and the Old Town within a short walk.

Experience comfort, convenience, and local charm at Hotel Zugertor. Book your stay now for a memorable visit to Zug.

Important information:

Please note that the entire hotel is non-smoking, penalties apply.

If you expect to arrive on a weekend, please inform the property in advance of your arrival time. Contact details are stated in the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 1082 reviews
Cleanliness: 9.16
Service: 9.63
Location: 9.17
Room Quality: 8.62
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.93
Åsa • solo_traveller • qa
10
Säkert, rent och trevligt!
Pros:

Kändes nytt och fräscht. Personalen var mycket trevlig. Frukosten var liten men lokal och mycket god. Parking till hyrbilen låg en liten bit ifrån men enkel och bekväm.

Cons:

Om något så ligger det lite lite i utkanten av Zug. Lätt att gå till centrum och tågstation men ändå i utkanten.

2026-10-29 • via Nuitee
M
Markus Bernd • solo_traveller • de
8
2026-10-27 • via Nuitee
K
keith • family_with_children • gb
10
Friendly and very helpful
Pros:

Accommodation and the Staff were first class

Cons:

Nothing everything wa what I expected

2026-10-25 • via Nuitee
M
Marco • couple • ch
8
Pros:

Das Frühstück war sehr gut, das Personal insbesondere an der Reception sehr zuvorkommend und hilfsbereit

Cons:

Für ein 3Stern Hotel hat alles gestimmt.

2026-10-23 • via Nuitee
R
Raphael • solo_traveller • gb
7
2026-10-23 • via Nuitee
R
Raphael • solo_traveller • gb
7
2026-10-22 • via Nuitee
T
Tatjana • family_with_children • de
10
Alles bestens
Pros:

Schönes Zimmer, bequemes Bett. Wasser und Kaffe auf dem Zimmer inklusive. Frühstück frisch und von allem was dabei.

Cons:

Nichts

2026-10-20 • via Nuitee
A
Aline • family_with_children • ch
9
Pros:

Sehr schönes Zimmer und äusserst nettes Personal

2026-10-20 • via Nuitee
M
Mikola • solo_traveller • ch
10
2026-10-18 • via Nuitee
M
Maddalena • couple • ch
10
2026-10-18 • via Nuitee
P
Patrik • solo_traveller • cz
8
I loved it
Pros:

Friendly stuff, easy to approach

Cons:

A fridge in the room would have been nice

2026-10-15 • via Nuitee
D
Daniel • extended_group • ch
9
Es hat allen 13 Personen sehr gefallen.
Pros:

Sehr schönes eingerichtetes Hotel.
Schön angerichtetes Frühstückbuffet mit Speisen von guter Qualität.
Personal immer freundlich.

Cons:

Es gibt nichts zu beanstanden.

2026-10-07 • via Nuitee
A
alexandra • solo_traveller • ch
10
2026-09-19 • via Nuitee
S
Sascha • extended_group • ch
9
2026-09-15 • via Nuitee
R
Remo • solo_traveller • ch
8
2026-09-15 • via Nuitee
J
Judith • solo_traveller • nl
9
2026-09-14 • via Nuitee
N
Nael • couple • sa
8
2026-09-14 • via Nuitee
R
Rhona74 • solo_traveller • gb
9
2026-09-12 • via Nuitee
L
Lara • solo_traveller • it
8
2026-09-12 • via Nuitee
K
KATARZYNA • solo_traveller • pl
10
Pros:

The location was perfect for me, just a 10-minute walk from the office. The breakfast area was pleasant, with plenty of space between the tables, and the rooms were very clean. A nice surprise was finding a hair-dryer diffuser in the room, as I had forgotten to bring mine from home.

Cons:

It would be nice to have more vegetables available at breakfast, such as peppers or lettuce.

2026-09-10 • via Nuitee