Aloha Hotel

Hotels
7.6 (100 reviews)
28/74 Xuan La, Tay Ho Dist , Hanoi , vn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Private check-in/check-out
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Comfortable large bed
Free water
Cons:
Dirty rooms
Broken shower
Poor service response

Categories

Cleanliness
5.31
Many reviews mentioned dirty rooms and lack of cleaning.
Service
8.78
Mixed experience with check-in and response times; some positive mentions but primarily negative.
Location
9.32
Located near market and having a good view, appreciated by several guests.
Room Quality
6.27
Reports of destroyed rooms, lack of hot water, and noise disturbances.
Amenities
8.3
Some amenities like AC and free water were noted positively; however, issues with shower and cleanliness diminish the score.
Value for Money
8.26
Some guests felt the prices were reasonable, though experiences varied widely.
Food and Beverage
7.31
Limited mentions, but positive notes on breakfast options nearby.
Overall Experience
7.28
Overall stays marred by cleanliness and service issues, but some positives in location and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:23

Property Description

Convenient Location in Hanoi
Located just 3.8 km from the Vietnam Museum of Ethnology, Aloha Hotel offers a comfortable stay with free WiFi and parking. Explore nearby attractions easily!

Modern Amenities and Comfort
Experience a cozy stay in our air-conditioned rooms with flat-screen TVs, free toiletries, and city views. Our 24-hour front desk and luggage storage ensure a hassle-free stay.

Scenic Views and Relaxing Environment
Enjoy garden views and cityscapes from our rooms, providing a peaceful retreat after a day of sightseeing. Book your stay at Aloha Hotel for a memorable experience in Hanoi.

Important information:

Please inform Aloha Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

7.6
Based on 100 reviews
Cleanliness: 5.31
Service: 8.78
Location: 9.32
Room Quality: 6.27
Amenities: 8.3
Value for Money: 8.26
Food and Beverage: 7.31
Overall Experience: 7.28
L
Lu xiangxin • couple • vn
10
Pros:

Khách sạn tốt , tiện nghi đầy đủ , thích hợp công tác , có xuất hoá đơn và dấu đi đường công tác đầy đủ , thấy Pccc an ninh tốt vì thấy dạy nhân viên các Pccc , an ninh đảm bảo thấy có bác bảo vệ nhiệt tình .

2026-03-28 • via Nuitee
L
Lượng • solo_traveller • vn
10
Tuyệt vời
Pros:

Phòng sạch sẽ , giá cả hợp lý , nhân viên thân thiện , nhiệt tình . 10 điểm

Cons:

Không

2026-03-27 • via Nuitee
N
NGOC • family_with_children • ca
8
great location, close to all amenities, walk to west lake, spacious room, nice staff, cleaning could have been better
Pros:

great location, close to all amenities, walk to west lake, spacious room, nice staff

Cons:

cleanliness should be better

2026-03-25 • via Nuitee
N
Nguyễn • couple • vn
10
Pros:

Phòng đẹp sạch sẽ

2026-03-20 • via Nuitee
T
Thái • solo_traveller • vn
10
2026-03-20 • via Nuitee
M
Mỹ • family_with_children • vn
10
Pros:

Phòng rộng thoáng, nhân viên hỗ trợ nhiệt tình.

2026-03-20 • via Nuitee
Q
quang • couple • vn
10
Pros:

Nhân viên rất tuyệt vời. Hỗ trợ nhiệt tình

2026-03-18 • via Nuitee
V
Valeriia • solo_traveller • ru
8
2026-03-16 • via Nuitee
C
Connor • solo_traveller • ca
4
Cons:

Stayed here 5 nights. The amount of bugs in my room was insane. I could deal with the hairs, dust and dirt on the floor and stains on the bed, but oh man the bugs… Ants or termites crawling all over the headboard, a whole assortment of bugs coming from the bed frame that the thought of sleeping actually becomes impossible. Every morning I had to kill a couple of mosquitoes and spiders that showed up. Checked out early because there’s no way I was staying here longer.

2026-03-15 • via Nuitee
P
Phạm • couple • vn
10
Hài lòng
Pros:

Gần các khu vực tiện nghi, ngõ to có chỗ đỗ xe, nv hỗ trợ nhiệt tình

2026-03-15 • via Nuitee
T
Tuan Duy • couple • vn
10
Pros:

Chỗ nghĩ thoải mái , sạch sẽ , nhân viên nhiệt tình, có chỗ đậu ô tô

2026-03-14 • via Nuitee
C
Công Thành • family_with_children • vn
10
2026-03-14 • via Nuitee
H
Huyền • couple • vn
9
Tuyệt vời
Pros:

Không gian thoáng rộng, phòng có cửa sổ to. Nhân viên hỗ trợ nhiệt tình.

2026-03-07 • via Nuitee
P
Paul J, Victoria BC • family_with_children • ca
8
Pros:

Close to lake, stores, street food etc

2026-03-05 • via Nuitee
A
AN CU • extended_group • vn
7
Pros:

Phòng rộng rãi, đầy đủ tiện ích.

2026-02-26 • via Nuitee
D
Dominika • family_with_children • pl
5
Pros:

Blisko targi owocowo warzywne, można zjeść dania lokalne, sklepy spożywcze. Na 2 noce może być

Cons:

Niestety nie było czysto, Hotel był chyba bardzo dawno temu sprzątany. Jest kilka pokoi odnowionych ale korytarze, klatki schodowe i lobby były brudne. W pokoju pościel wilgotna, może przez wilgotność powietrza ale w innym hotelu w tym miejscu tak nie było.

2026-02-25 • via Nuitee
P
Puleng • solo_traveller • za
9
Lovely stay if you want to be away from the city center
Pros:

The room was spacious and lovely. I enjoyed my stay there

2026-02-12 • via Nuitee
Z
Zin Htet • extended_group • mm
4
2026-02-12 • via Nuitee
H
Hạ • family_with_children • vn
10
Pros:

Tôi nhận phòng lúc 2h sáng nhưng vẫn của nhân viên lễ tân trực và giúp đỡ check in, lên phòng thì phòng sạch sẽ và thơm

2026-02-10 • via Nuitee
T
Trung • family_with_children • vn
8
2026-02-09 • via Nuitee