Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and supportive staff
Cons:
Room was small
Noise issues at times

Categories

Cleanliness
8.51
Rooms were a bit dated but very clean.
Service
9.98
Staff were very friendly and helpful across various reviews.
Location
10
Perfect location for exploring Hanoi's Old Quarter.
Room Quality
8.47
Rooms described as small and some amenities lacking.
Amenities
9.5
Breakfast buffet rated highly, indicating good amenities overall.
Value for Money
9.46
Very good value for money based on overall impressions.
Food and Beverage
9.01
Breakfast was very good with a wide selection.
Overall Experience
9.49
Guests had largely positive experiences, with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:01

Property Description

Central Location: La Passion Hanoi Hotel & Spa, centrally located in Hanoi, offers air-conditioned rooms with free WiFi and a terrace.

Dining Experience: Enjoy American cuisine at the on-site restaurant and unwind at the bar. Choose between buffet or à la carte breakfast options during your stay.

Convenience and Comfort: The hotel provides a shared kitchen, room service, and currency exchange. Rooms feature modern amenities like a flat-screen TV, private bathroom, and city views. Additionally, guests can seek travel advice from the attentive staff at the reception.

Experience the heart of Hanoi at La Passion Hanoi Hotel & Spa - book your stay now for a memorable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 3884 reviews
Cleanliness: 8.51
Service: 9.98
Location: 10
Room Quality: 8.47
Amenities: 9.5
Value for Money: 9.46
Food and Beverage: 9.01
Overall Experience: 9.49
R
Razvan couple ro
8
2026-07-25 via Nuitee
T
Tymen solo_traveller be
10
Pros:

Een van de beste hotels waar wij verbleven tijdens onze rondreis.

Werden zeer goed ontvangen door Sarah, Bella en Tom

Cons:

Niets.

2026-07-25 via Nuitee
I
Ibrahim solo_traveller om
10
Pros:

La passion hotel is located at the heart of Hanoi old quarter. The hotel itself has amazing decoration and a walking distnace to most attractions, cafes and restuarants.. Once we arrived the staff greeted us with smiles and arranged everthing very quick. I would like to thank Roza, Bella and Tony for making our stay comfortable and free of hassle. Adding to that, you can leave your luggage at the hotel's locker if you want to go Sapa and its free of charge. We left ours for three days and then Roza arranged a van to transport our luggages to the other hotle we stayed in at Hanoi. If I come to Hanoi again, definitely, I will book at La Passion hotel l.

Cons:

Nothing

2026-07-24 via Nuitee
A
ALAUDDIN couple om
10
2026-07-24 via Nuitee
A
ALAUDDIN couple om
10
Perfect
Pros:

It was perfect experience
The hotel was amazing and the staff very kind and friendly specially (Sara ,Kim and Tom)🤍

Cons:

Breakfast was good but it can improve more

2026-07-24 via Nuitee
L
Leonie couple at
9
2026-07-24 via Nuitee
P
Patricia Alyanna family_with_children nl
8
2026-07-24 via Nuitee
A
ALAUDDIN couple om
10
2026-07-24 via Nuitee
S
Shamil solo_traveller kw
9
Pros:

Great location in Old Quarter.. Excellent and friendly staff.

Cons:

The room size was a bit smaller than advertised in pictures. But overall the hotel vibe was good and the central location helped us get around.

2026-07-23 via Nuitee
H
Haneen family_with_children ps
10
Pros:

‏الموظفون جدا ودون خاصة بيلا روزا رائعة وتوم أيضا

Cons:

‏النظافة والقيمة مقابل المال

2026-07-23 via Nuitee
M
Mandy couple mt
10
2026-07-23 via Nuitee
C
Clara couple vn
10
Amazing hotel!
Pros:

The hotel has a cozy atmosphere, and the night shift bellmen are extremely pleasant (I don't remember his name!). I highly appreciate the professionalism of the staff and the cleanliness of the rooms!

Cons:

Notthing

2026-07-23 via Nuitee
Y
YEE MAN couple hk
8
2026-07-23 via Nuitee
S
Sivan extended_group il
9
Pros:

המיקום היה מעולה, הצוות היה נחמד ועזר בכל מה שצריך.
היה נקי ונוח שם.
החדרים היו יפים והמיטות נוחות.

Cons:

החדרים היו מעט קטנים.

2026-07-23 via Nuitee
N
Nahla extended_group sa
10
تجربة جميلة في هانوي
Pros:

كانت إقامة رائعة جدًا، وقد أحببنا الفندق كثيرًا. الفندق صغير وأنيق، والديكورات جميلة وراقية. حجزنا ثلاث غرف، وكان لكل غرفة تصميم مختلف، مما أضفى طابعًا مميزًا على الإقامة.

الغرف نظيفة ومريحة، ولم نعانِ من أي إزعاج طوال فترة إقامتنا. موقع الفندق ممتاز وقريب من العديد من الأماكن السياحية، مما جعل التنقل سهلًا.

الفطور كان جيدًا إلى حد ما، لكننا نتمنى إضافة المزيد من الخيارات العالمية، وخاصة الأطعمة المناسبة للمسلمين والعرب.

أكثر ما أعجبنا هو طاقم العمل، فقد كانوا جميعًا ودودين، مبتسمين، ومتعاونين. ونود أن نتقدم بشكر خاص إلى Sara وRosa وTom على حسن الاستقبال والضيافة، فقد جعلوا إقامتنا أكثر تميزًا. شكرًا لكم جميعًا، وسنكون سعداء بالعودة مرة أخرى

We had a wonderful stay and absolutely loved this hotel. It is a small, elegant hotel with beautiful and stylish interiors. We booked three rooms, and each room had a slightly different design, which made the experience even more unique and enjoyable.

The rooms were clean, comfortable, and very quiet, allowing us to relax throughout our stay. The location is excellent and close to many attractions, making it easy to get around.

The breakfast was fairly good, but we hope the hotel will add more international options, especially meals suitable for Muslims and Arab guests.

The best part of our stay was the amazing staff. Everyone was friendly, welcoming, and always smiling. We would especially like to thank Sara, Rosa, and Tom for their warm hospitality and kindness. You made our stay even more memorable. Thank you, and we would be happy to stay here again.

2026-07-23 via Nuitee
W
Wiam family_with_children ma
9
Great gem at the beating heart of Hanoi
Pros:

Everything: location, staff, fragrance at the lobby, breakfast, bed was comfortable and big enough for us with our 3yo kid.

Cons:

Just to find something : AC at breakfast area was cold

2026-07-22 via Nuitee
Z
ZHU extended_group tw
8
Pros:

飯店位置很方便,走出去十分熱鬧,也很快就可以到景點。
早餐也好吃,很多樣選擇,一定要點他們的河粉來吃看看。
房間漂亮,雖然不是到太大,但兩個行李箱打開沒有問題。

Cons:

房間空調可能是通風管不太乾淨,睡覺起來喉嚨癢癢的會想咳嗽。
服務人員的態度很好,但在一樓大廳聊天的聲音實在太大了。

2026-07-22 via Nuitee
S
SAEED family_with_children sa
7
2026-07-22 via Nuitee
M
Mia couple au
5
Okay
Pros:

Good location. Friendly staff.

Cons:

Room was super tiny and not very well maintained. Didn’t feel super clean and towels looked quite dirty. Small window also made it feel a bit claustrophobic.

2026-07-21 via Nuitee
N
Nattakarn couple th
10
Lovely place and service
Pros:

The staff take care me so well, sarah, Belle and John

2026-07-20 via Nuitee