Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and supportive staff
Cons:
Room was small
Noise issues at times

Categories

Cleanliness
8.51
Rooms were a bit dated but very clean.
Service
9.98
Staff were very friendly and helpful across various reviews.
Location
10
Perfect location for exploring Hanoi's Old Quarter.
Room Quality
8.47
Rooms described as small and some amenities lacking.
Amenities
9.5
Breakfast buffet rated highly, indicating good amenities overall.
Value for Money
9.46
Very good value for money based on overall impressions.
Food and Beverage
9.01
Breakfast was very good with a wide selection.
Overall Experience
9.49
Guests had largely positive experiences, with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:01

Property Description

Central Location: La Passion Hanoi Hotel & Spa, centrally located in Hanoi, offers air-conditioned rooms with free WiFi and a terrace.

Dining Experience: Enjoy American cuisine at the on-site restaurant and unwind at the bar. Choose between buffet or à la carte breakfast options during your stay.

Convenience and Comfort: The hotel provides a shared kitchen, room service, and currency exchange. Rooms feature modern amenities like a flat-screen TV, private bathroom, and city views. Additionally, guests can seek travel advice from the attentive staff at the reception.

Experience the heart of Hanoi at La Passion Hanoi Hotel & Spa - book your stay now for a memorable experience!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 3489 reviews
Cleanliness: 8.51
Service: 9.98
Location: 10
Room Quality: 8.47
Amenities: 9.5
Value for Money: 9.46
Food and Beverage: 9.01
Overall Experience: 9.49
A
Anne • couple • de
9
2026-03-28 • via Nuitee
C
Chang • couple • tw
10
Sarah, Thao, Tom are really friendly and accommodating!
2026-03-27 • via Nuitee
L
Lise • couple • dk
8
2026-03-27 • via Nuitee
N
Naveen • extended_group • in
7
2026-03-27 • via Nuitee
W
Wong • couple • us
10
Best part is the service the front desk staff provided.
Pros:

Convenient location

Cons:

Nothing

2026-03-26 • via Nuitee
I
Irene • family_with_children • id
7
Cons:

Bedroom VERY slippery & super wet easily. Dustbin hard to open & very far from wastafel. Pillow not comfortable

2026-03-26 • via Nuitee
H
HAMED • couple • sa
10
Pros:

Sarah, Tom, Thu from reception desk nice.5 ⭐

2026-03-26 • via Nuitee
A
Annalyn • couple • ca
10
2026-03-25 • via Nuitee
A
Adele Thomson • solo_traveller • au
10
Pros:

Lovely hotel in the centre of the Old Quarters. Easy to walk around the night markets and for Ha Long bay transfers. Staff very helpful and had a fabulous facial in the spa.

Cons:

Nothing

2026-03-25 • via Nuitee
S
Sylwia • couple • de
10
Pros:

Die Unterkunft war super gelegen, um die Altstadt gemütlich zu erkunden. Die Zimmer waren süß eingerichtet, wir haben nichts vermisst und das Bett war sehr bequem. Der Service war auch super. Wir durften unser Gepäck in der Lobby parken. Ganz lieben Dank an Sarah, Thao & Tom.

2026-03-25 • via Nuitee
S
Sean • couple • ie
9
Pros:

Staff really helpful and nice

2026-03-24 • via Nuitee
R
Rhiannon • couple • gb
8
Ideal location for Hanoi Old Town
Pros:

Amazing location right in the centre of the Old Quarter. Staff were super friendly and helpful.

Cons:

A little bit of noise from the street at night.

2026-03-22 • via Nuitee
P
Philippe • couple • be
10
Excellent séjour !
Pros:

Confort et équipe aux petits soins.
Thanks Sarah, Serena and Dunh.

2026-03-22 • via Nuitee
K
Kelly • couple • au
9
Pros:

We have stayed at the La Passion chain of hotels on a number of occassions across vietnam and love it. Staff here were exceptional and extremely helpful with everything we needed. We loved our stay and the location was perfect. We ended up rebooking a second time after our trip to Sapa. The only thing was the bed we a little hard but I think this is normal for vietnam as beds tend to be on the harder side and our first stay the room felt a little small. Loved it otherwise and will be back.

2026-03-22 • via Nuitee
T
Tong • couple • sg
10
Relaxed and comfortable
Pros:

location

Cons:

room was rather small but all good, very comfortable

2026-03-21 • via Nuitee
D
Dylan • couple • ie
10
So comfy, rooms are brilliant staff could not be more welcoming.
Pros:

Rooms were brilliant and the staff were so welcoming and friendly especially Sarah, Serena and Tom. Would highly recommend staying here.

Cons:

Nothing

2026-03-21 • via Nuitee
D
Dave Anderson • extended_group • au
6
2026-03-21 • via Nuitee
M
Murray • couple • au
10
Sarah Selena and Tom great people very welcoming
Pros:

Great

2026-03-21 • via Nuitee
D
Dylan • couple • ie
10
Excellent stay Excelleny staff very comfy.
Pros:

Rooms were excellent and the staff were so welcoming especially Sarah, Serena and Tom. Would highly recommend staying.

Cons:

Nothing

2026-03-21 • via Nuitee
N
Nadeesha • extended_group • au
9
Pros:

Grest location, clean spacious rooms. Staff is fantastic..

Cons:

Nothing

2026-03-20 • via Nuitee