Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and supportive staff
Cons:
Room was small
Noise issues at times

Categories

Cleanliness
8.51
Rooms were a bit dated but very clean.
Service
9.98
Staff were very friendly and helpful across various reviews.
Location
10
Perfect location for exploring Hanoi's Old Quarter.
Room Quality
8.47
Rooms described as small and some amenities lacking.
Amenities
9.5
Breakfast buffet rated highly, indicating good amenities overall.
Value for Money
9.46
Very good value for money based on overall impressions.
Food and Beverage
9.01
Breakfast was very good with a wide selection.
Overall Experience
9.49
Guests had largely positive experiences, with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:01

Property Description

Central Location: La Passion Hanoi Hotel & Spa, centrally located in Hanoi, offers air-conditioned rooms with free WiFi and a terrace.

Dining Experience: Enjoy American cuisine at the on-site restaurant and unwind at the bar. Choose between buffet or à la carte breakfast options during your stay.

Convenience and Comfort: The hotel provides a shared kitchen, room service, and currency exchange. Rooms feature modern amenities like a flat-screen TV, private bathroom, and city views. Additionally, guests can seek travel advice from the attentive staff at the reception.

Experience the heart of Hanoi at La Passion Hanoi Hotel & Spa - book your stay now for a memorable experience!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 3489 reviews
Cleanliness: 8.51
Service: 9.98
Location: 10
Room Quality: 8.47
Amenities: 9.5
Value for Money: 9.46
Food and Beverage: 9.01
Overall Experience: 9.49
R
Robinson • couple • gb
10
Fabulous staff always ready to help. Upgrade to luxury room as it’s worth it
Pros:

The staff at reception were fantastic. So helpful
Especially ana

Cons:

The breakfast was noisy and chaotic with poor toasting facilities

2026-03-07 • via Nuitee
M
Mark • couple • gb
8
Easy access, a fab location and really helpful staff
Pros:

Location, right in the heart of the old town

2026-03-07 • via Nuitee
S
Shailesh • couple • gb
8
An ideal, low cost for overnight stays.
Pros:

Location is excellent for the main areas in the Old quarter.

Cons:

You can hear road noise and hooting.

2026-03-07 • via Nuitee
X
Xuan Hien • solo_traveller • vn
10
2026-03-07 • via Nuitee
M
Marion • couple • gb
10
Check-in, chill-out and make memories, exactly what we did!
Pros:

The staff at La Passion make this hotel, nothing is too much trouble for them. The hotel has a great location and is super good value for money. Would stay again for sure .

Cons:

Nothing not to like

2026-03-07 • via Nuitee
Z
zarantonello • couple • de
6
Below average for a 4 star hotel
Pros:

The location and staff at reception. The size of the bedroom.

Cons:

The hotel looked a bit run down. Furniture and interior decorations looked old. The bathroom had mold and calc stains

2026-03-06 • via Nuitee
T
Tamara • couple • au
10
Sarah, Anna and tom were very helpful and accommodating. They made the stay extra speacial and also decorated the room f
Pros:

It was vey central and walking distance to everything which was amazing

Cons:

Nothing everything was perfect

2026-03-06 • via Nuitee
A
Aggie • extended_group • ch
10
2026-03-06 • via Nuitee
N
Nele • extended_group • de
9
2026-03-04 • via Nuitee
A
Anwar • couple • il
10
מומלץ ביותר נקי מסודר נגיש וצוות אדיב
Pros:

מלון נקי מאוד קרוב לכל מקום מסודר צוות נחמד ואדיב ארוחת בוקר מדהימה וטעימה, דאגו לנו להכל והכי נחמד היה מצידם שהצטרכנו לקצר את השהייה בלילה אחד והם החזירו לנו כסף עבור לילה

2026-03-04 • via Nuitee
J
Jerica Shyrl • extended_group • sa
8
2026-03-04 • via Nuitee
J
Jeanelle • couple • au
10
Perfect for a stay in Hanoi and we would recommend it to friends
Pros:

The staff was extremely helpful and kind. Location was perfect for everything. Anna, Serena and Tom worked the front during our stay and they handled everything smoothly and gave great recommendations.

Cons:

I liked everything

2026-03-03 • via Nuitee
J
Jeanelle • couple • au
10
Staff were so kind and helpful, hotel is situated in perfect location and the rooms were comfortable and clean.
Pros:

The staff (Anna, Serena, and Tom) were so helpful and are always welcoming us with huge smiles on their faces. They are definitely a part of the reason we would definitely come back! The location is perfect, super close to everywhere we wanted to go, and the facilities in the room were exactly what we needed.

Cons:

Absolutely nothing

2026-03-03 • via Nuitee
A
Anrose • couple • au
7
Pros:

Great location and good price

Cons:

Can hear karaoke from the outside at night time

2026-03-02 • via Nuitee
N
Nicole • couple • au
8
Great location. Helpful & friendly staff.
Pros:

The price and location of the hotel are excellent.

Cons:

Breakfast could be improved. Coffee was not hot enough. Very few choices. Luke warm milk for cereal. Yoghurt not refrigerated.

2026-03-02 • via Nuitee
M
Muhammad Syafiq Bin • couple • my
10
2026-03-02 • via Nuitee
T
Thu Hien • extended_group • de
9
Wir waren in dem Hotel eine Nacht und waren zufrieden
Pros:

- zentral
- sehr nettes und zuvorkommendes Personal
- Top Service
- Superior Zimmer war eine gute Größe für 3 Personen

Cons:

- Haare auf der Bettwäsche
- Frühstück, sah schön angerichtet aus aber wenig Auswahl für den Preis
- Fenster nicht gut isoliert - man hat abends noch Karaoke von außen gehört, hat sich aber zum Schlafen gelegt

2026-03-01 • via Nuitee
C
chung yi • couple • tw
9
第三次入住的出差飯店，始終覺得可以提供自己良好休息的地方。
Pros:

輕鬆自在的感覺！

Cons:

無

2026-02-28 • via Nuitee
S
Samit • couple • in
9
2026-02-28 • via Nuitee
A
AI LING • extended_group • my
10
excellent
Pros:

Doris，Serena和Tom非常的棒，给他们五星好评。他们一直在帮助我解决问题，酒店也非常好👍

2026-02-28 • via Nuitee