ATS Hotel

Hotels
5.6 (5 reviews)
Phạm Ngũ Lão 33B , Hanoi , vn

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Children allowed

Facilities

Air conditioning
Restaurant
Family rooms
Free wired internet
Internet access
Japanese garden
Accessible train station shuttle
No accessible train station shuttle

Review Highlights

Pros:
Comfortable beds
Cons:
Horrible cleanliness
Old rooms
Smoking in facility

Categories

Cleanliness
3
Guests mentioned cleanliness issues as a major concern, with reports of the hotel being very dirty.
Service
4
Service was negatively highlighted, with complaints about the hotel being old and not well-maintained.
Location
5
Although in a good position, guests expressed dissatisfaction with the street the hotel is located on.
Room Quality
4
Guests reported rooms as old and not up to the expected standard, with smoking issues throughout the facility.
Amenities
4
Limited positive mentions of amenities, with overall negative feedback on the hotel's facilities.
Value for Money
4
Guests felt that the price did not align with the poor quality of services provided.
Food and Beverage
4
Negative feedback on food and beverage services, with no positive mentions reported.
Overall Experience
4
Guests had a highly negative overall experience and would not recommend the hotel to others based on the feedback provided.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-23 18:57

Property Description

Prime Location in Hanoi
ATS Hotel in Hanoi offers a prime location near popular attractions like Thang Long Water Puppet Theater and Hoan Kiem Lake.

Comfortable and Well-Equipped Rooms
Enjoy air-conditioned rooms with modern amenities such as flat-screen TVs, private bathrooms with a bath, and balconies in some rooms.

Convenient Facilities and Services
Relax in the hotel's garden, stay connected with free WiFi, and indulge in delicious meals at the on-site restaurant. Family rooms and a paid airport shuttle service add to the convenience.

Book now to experience the perfect blend of comfort and convenience at ATS Hotel in Hanoi.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.6
Based on 5 reviews
Cleanliness: 3
Service: 4
Location: 5
Room Quality: 4
Amenities: 4
Value for Money: 4
Food and Beverage: 4
Overall Experience: 4
H
Hoàng • solo_traveller • vn
8
2026-03-22 • via Nuitee
J
Joel • family with young children • it
2
To avoid
Pros:

Beds were hard but comfortable

Cons:

Horrible hotel. Very dirty and old. Even if in a good position it's located in a not good street. Rooms are old and guest smoke in the entire facility. Not to recommend.

2025-01-18 • via Nuitee
C
Choi • group • kr
3
Poor
Cons:

Breakfast, which was included in the service, was not provided due to the restaurant being under construction.

2024-03-04 • via Nuitee
L
Laurence • young couple • vn
7
Convenient hotel close to opera
Pros:

Well located close to opera
Comfortable bed
Clean room
Very quiet corner

Cons:

Hotel would require some renovation to be more modern
Old fashioned staff

2023-09-02 • via Nuitee
T
Tvthai • review category business travellers • vn
8
Very good
Pros:

Great location and nice staff

Cons:

No breakfast, restaurant closed

2022-12-26 • via Nuitee
G
Gaudencio • review category business travellers • ph
8
the hotel is ideal if you want some silence for a good night sleep. the stay is remarkably good
Pros:

The rate is really very affordable

Cons:

not all of the staff speak English

2022-10-30 • via Nuitee