The Upper Deck Hotel

Hotels
8 (325 reviews)
Jalan Lintas P O BOX 448 , Kudat , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Non-smoking throughout
Fire extinguishers
Smoke alarms
Key access
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location
Spacious rooms
Cons:
Issues with cleanliness
Missing amenities like lift and basic supplies

Categories

Cleanliness
7.46
Comments on the room cleanliness were mixed. Some areas noted mold and strange smell.
Service
8.93
Staff were described as friendly, helpful and courteous.
Location
8.97
The hotel is conveniently located near the port, supermarket, and eateries.
Room Quality
7.92
Rooms were spacious and comfortable, though some mentioned issues with the bathroom.
Amenities
6.95
Negative comments about missing amenities like a lift and basic bathroom supplies.
Value for Money
7.91
General sentiment was that the value is appropriate for the price, though some facilities are aging.
Food and Beverage
7.96
Positive remarks about nearby food stalls, but hotel food options were not mentioned.
Overall Experience
7.93
Overall experience is viewed positively despite minor issues with cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:52

Property Description

Stunning Sea Views
Experience breathtaking views of the sea from select rooms at The Upper Deck Hotel.

Convenient Amenities
Enjoy modern amenities such as free WiFi, room service, and a 24-hour front desk for a comfortable stay.

Comfortable Stay
Relax in well-equipped guest rooms featuring a flat-screen TV, air conditioning, and a private bathroom.

Book your stay at The Upper Deck Hotel for an unforgettable experience by the sea.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 325 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.97
Room Quality: 7.92
Amenities: 6.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
A
Andrea • extended_group • my
8
2026-05-01 • via Nuitee
J
Jasman • family_with_children • my
7
2026-04-27 • via Nuitee
R
Roneo • family_with_children • my
8
2026-04-22 • via Nuitee
F
Fei Ying • solo_traveller • hk
7
2026-04-13 • via Nuitee
M
Michell • couple • my
10
2026-04-08 • via Nuitee
K
Kamariah • couple • my
7
2026-04-06 • via Nuitee
J
James Phillip • family_with_children • my
8
Pros:

The room was very spacious and clean with tile flooring, unlike carpeted rooms which collect dust and mites. The hotel was in the center of town thus making it easier to roam around the town centre.

Cons:

The downside is that there is "no refrigerator" to store our liquid drinks (milk etc) and perishable foods. At least a small hotel size refrigerator would have been adequate for hotel guests.

2026-04-01 • via Nuitee
D
Dave Chan 2 • family_with_children • my
5
Old hotel with no loft
Cons:

Old hotel with no lift

2026-03-30 • via Nuitee
M
M • family_with_children • my
8
My family loves it❤️. Great Job Upper Deck Hotel👍🏻
Pros:

Strategic Location,
Friendly & helpful staffs,
The toilet quite big,
Nice view😍,
Good service,
Air-conditioned function perfectly

Cons:

Bed is quite small
Pillow is too thin
Not enough pillow
There is not many channel in the tv

2026-03-29 • via Nuitee
Y
YAW • family_with_children • my
6
2026-03-26 • via Nuitee
S
Siti Mariam • family_with_children • my
7
Cons:

Very quiet

2026-01-22 • via Nuitee
Y
Yuk tian • extended_group • my
9
2026-01-20 • via Nuitee
C
Cynthia Siew • couple • au
7
Room is basic, simple but spacious. Hotel is well located and staff are helpful
Pros:

Well located in town centre ,closed to eateries,jetty, room cleanliness, staff are helpful and courteous

Cons:

Hairdryer and iron board had to be requested . Only coffee is provided
Bathroom is not partitioned and hence water flows and floods the floor. Aircon blow directly on your face , no ma’am how you adjust the controls

2026-01-19 • via Nuitee
S
Siew • couple • au
7
Friendly and helpful staff, hotel is very clean and well central
Pros:

Well located in Kudat town,closed to eateries, markets and jetty

Cons:

No tea bags,face towels and thin bath mat, reception area needs to be improved

2026-01-19 • via Nuitee
W
William • solo_traveller • my
10
2026-01-05 • via Nuitee
J
Joanne • couple • my
8
2026-01-03 • via Nuitee
M
Mohd Hanifah • family_with_children • my
10
2026-01-03 • via Nuitee
Z
Zaharinah • family_with_children • my
9
Pros:

Value for money. Comfortable n clean

Cons:

No lift available

2026-01-02 • via Nuitee
N
Nurhafizah • family_with_children • my
10
2025-12-30 • via Nuitee
C
christy angoh • extended_group • my
10
oke
Pros:

oke

Cons:

oke

2025-12-30 • via Nuitee