Sakura Cross Hotel Kyoto Kiyomizu

Hotels
8.8 (2774 reviews)
Higashiyama-ku, Sayamachi 1-396-1 , Kyoto , JP

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Sauna
Spa/wellness center
See all facilities

Review Highlights

Pros:
Great location
Prompt service
Comfortable rooms
Cons:
Small room sizes
Limited sauna access

Categories

Cleanliness
8.3
Generally clean and well-maintained, but some concerns due to brief issues with staff entering rooms.
Service
9.3
The staff were responsive and addressed issues promptly.
Location
9.8
Great location, close to MRT station and major attractions.
Room Quality
8.3
Rooms were clean and spacious, but a few visitors mentioned some were small.
Amenities
8.3
Good amenities but limited sauna access and some missing comforts like a microwave.
Value for Money
8.3
Fair value but lacks some additional services that could enhance comfort.
Food and Beverage
8.8
No specific issues or highlights mentioned.
Overall Experience
9.3
Overall a positive experience with comfort and convenience during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:47

Property Description

Convenient Location
Sakura Cross Hotel Kyoto Kiyomizu is ideally situated in the heart of Kyoto's Higashiyama Ward, with key attractions like Sanjusangen-do Temple and Gion Shijo Station just a stone's throw away.

Modern Amenities
Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi, a flat-screen TV, and a kettle for your enjoyment. Unwind in our sauna after a day of exploring the city.

Exceptional Service
Our 3-star hotel boasts a 24-hour front desk to cater to your needs anytime. With a prime location and top-notch amenities, Sakura Cross Hotel Kyoto Kiyomizu is the perfect choice for your stay in Kyoto.

Important information:

Please note that the sauna is only available for male.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 2774 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.8
Room Quality: 8.3
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 9.3
M
Magdalena • family_with_children • fr
9
Super séjour dans cet hôtel proche de gion
Pros:

Le personnel serviable
La localisation
La propreté

Cons:

La seule chose que nous aurions aimé, c’est que le sauna ne soit pas réservé qu’aux hommes

2026-10-24 • via Nuitee
E
Elizabeth • couple • gb
10
Slept on a cloud 15 mins from Gion area !
Pros:

The beds were incredible like sleeping on a firm cloud . The shower pressure and heat were fantastic .

Cons:

Nothing

2026-10-23 • via Nuitee
C
Chloe • couple • au
7
2026-10-22 • via Nuitee
R
Rogerio • family_with_children • gb
9
2026-10-21 • via Nuitee
D
Daniel • couple • es
9
Pros:

Ubicación, muy limpio. Camas comodísimas.

Cons:

Sin personal. Check in automático. Camas muy grandes que dejaban poco espacio para ponerse de pie

2026-10-20 • via Nuitee
H
Haridian • extended_group • es
7
Está bien
Pros:

Estaba bien, habitación más grande que la media en Japón y bueno, es auto checkin. Cambio de toallas cada 2 días. A 150 m una boca de metro. A unos 20/23 min caminando del centro y algunos templos

Cons:

El baño olía muy mal, pero muy muy mal, salía un olor horroroso del lavabo. A mis compañeros en su habitación les llegaba incluso a la zona del dormitorio. Quizás un poco alejado de la zona más céntrica pero llegas bien con el transporte público

2026-10-20 • via Nuitee
T
TOMOMICHI • couple • jp
7
2026-10-18 • via Nuitee
W
Wencke • extended_group • de
10
2026-10-17 • via Nuitee
N
Nava • extended_group • it
6
2026-10-16 • via Nuitee
V
ValentinRou • solo_traveller • ro
10
Great relaxing hotel
Pros:

Almost everything. And the free men's sauna as extra. I would stay here again

Cons:

The location could be better, but în the end it was good enough

2026-10-15 • via Nuitee
P
Patrick Pötz • solo_traveller • at
10
This one is just perfect
Pros:

everything, easy ipad chekin and checkout. super friendly staff when you needed help. the most comfortable bed in the whole world it felt like.
and soooo quiet. I always slept with my window open and didn't hear a peep while at the same time it doesn't even take you 5mins tonget tonthe next train station or konbini.

Cons:

nothing

2026-10-15 • via Nuitee
A
Aurore • extended_group • fr
6
Pros:

Lits confortables
Sauna inclus (pour les hommes)
Check in assisté d’un réceptionniste
Emplacement idéal à proximité de beaucoup de points importants à Kyoto et du métro
Beaucoup de serviettes à disposition

Cons:

Chambre extrêmement petite pour 4
J’avais fait le Check in en avance et j’ai du tout refaire à l’arrivée
Sdb petite
Pas de consigne bagages

2026-10-15 • via Nuitee
J
Jop • couple • nl
8
2026-10-15 • via Nuitee
V
Vivian • couple • nl
7
Pros:

Comfortabel bed and blankets.

Cons:

The space was very small, the cleaning service wasn’t very good because we still found dirt on the floor afterwards. The bathroom has a weird smell.

2026-10-14 • via Nuitee
P
Paul • extended_group • be
9
2026-10-14 • via Nuitee
B
Bob • couple • nl
9
Pros:

Great location, spacious room. Checking in was very easy, with the QR-code you get from checking in online. I can understand that it’s hard for people that didn’t know they had to do it only prior to arriving to the hotel.

2026-10-13 • via Nuitee
上原 • solo_traveller • jp
5
2026-10-12 • via Nuitee
G
Gott • family_with_children • au
8
Pros:

Very little space for 4 or even our suitcases, but everything else was wonderful

2026-10-10 • via Nuitee
N
Nataliia • couple • lu
8
Nice comfortable room
Pros:

Very nice location, comfortable room

Cons:

While turning on air conditioning we had bad small, luckily it was not too hot and we were able to open the window.

2026-10-09 • via Nuitee
S
sergio • extended_group • es
10
a 15 minutos del centro (andando)
Pros:

para un grupo de 5 personas,espacio limitado para todas las maletas, pero es lo normal,

Cons:

todo estuvo ok

2026-10-07 • via Nuitee