Sakura Cross Hotel Kyoto Kiyomizu

Hotels
8.8 (2652 reviews)
東山区鞘町1丁目396-1 , Kyoto , jp

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Sauna
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Great location
Prompt service
Comfortable rooms
Cons:
Small room sizes
Limited sauna access

Categories

Cleanliness
8.3
Generally clean and well-maintained, but some concerns due to brief issues with staff entering rooms.
Service
9.3
The staff were responsive and addressed issues promptly.
Location
9.8
Great location, close to MRT station and major attractions.
Room Quality
8.3
Rooms were clean and spacious, but a few visitors mentioned some were small.
Amenities
8.3
Good amenities but limited sauna access and some missing comforts like a microwave.
Value for Money
8.3
Fair value but lacks some additional services that could enhance comfort.
Food and Beverage
8.8
No specific issues or highlights mentioned.
Overall Experience
9.3
Overall a positive experience with comfort and convenience during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:47

Property Description

Convenient Location
Sakura Cross Hotel Kyoto Kiyomizu is ideally situated in the heart of Kyoto's Higashiyama Ward, with key attractions like Sanjusangen-do Temple and Gion Shijo Station just a stone's throw away.

Modern Amenities
Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi, a flat-screen TV, and a kettle for your enjoyment. Unwind in our sauna after a day of exploring the city.

Exceptional Service
Our 3-star hotel boasts a 24-hour front desk to cater to your needs anytime. With a prime location and top-notch amenities, Sakura Cross Hotel Kyoto Kiyomizu is the perfect choice for your stay in Kyoto.

Important information:

Please note that the sauna is only available for male.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 2652 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.8
Room Quality: 8.3
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 9.3
C
Camilla • extended_group • es
8
2026-05-08 • via Nuitee
S
Susy • family_with_children • se
10
100% recomendable
Pros:

El hotel está cerca del centro ( 15 minutos caminando) , muy cerca de los templos ! Un lugar agradable y el personal era muy servicial!

Cons:

Por el precio y la ubicación no se puede pedir más de lo que brinda! Todo estuvo muy bien

2026-05-08 • via Nuitee
M
Marie • couple • fr
7
2026-05-08 • via Nuitee
Y
YITSUNG • couple • tw
7
整體還不錯
Pros:

房型夠大

Cons:

沒有前台服務 有些需求無法即時反應

2026-05-07 • via Nuitee
Y
yumi • solo_traveller • jp
8
Pros:

チェックインもチェックアウトも人と会わずに簡単に済ませることが出来るしカードキーも無いので忘れる心配もなく清掃は3日入らないからタオルとか心配してたけど何枚も用意されていて良かった。
部屋も綺麗で過ごしやすかった！
近くにセブン、ローソン、ファミマあり薬局もあったので便利だったのが良かった。
観光も清水寺周辺、祇園、錦市場と徒歩で行けるところがいい

Cons:

廊下とかの音が聞こえたりしたので気になってあまり大きな話し声とかにならないように気を使った！
宿泊者全員にメールも来てたので余計気を使いました。
駐車場が近くにあるがゴールデンウィークのせいもありほぼ満車、結構歩く距離にしかなかった遠い所に止めて料金も1日1650円近くの駐車場は1300円だったのが残念

2026-05-07 • via Nuitee
L
Laurence • solo_traveller • fr
8
2026-05-06 • via Nuitee
K
KOUJI • family_with_children • jp
8
コスパ良し
Pros:

コスパとロケーションが良い。

Cons:

この価格だから仕方ないがアメニティが乏しい。
フロントが２階というのを知らずスタッフを呼んだが
すごく不機嫌だった。お互い気持ちいいものではないので、2階に案内する表示が分かりやすくあると良いのではないか。

2026-05-06 • via Nuitee
T
TY • family_with_children • cn
10
超过预期
Pros:

设施很新，工作人员nice，位置也非常方便

2026-05-05 • via Nuitee
H
Hitoshi • couple • jp
9
観光シーズンを外せば、最高です！お向かいの焼き鳥屋さんも美味しかったです❣️
Pros:

部屋はせまいけど広いベッドが2台でとても快適でした♪

Cons:

特にありません

2026-05-05 • via Nuitee
T
Tomiyama • family_with_children • jp
9
Pros:

電子タバコの喫煙所があったこと。

Cons:

トイレとお風呂がセパレートで無かったとこ。

2026-05-05 • via Nuitee
P
pietro • family_with_children • it
8
2026-05-04 • via Nuitee
H
Huy • extended_group • ca
8
Great
Pros:

Great location to visit different tourist places.

Cons:

Right by subway that takes you to Osaka.

2026-05-04 • via Nuitee
H
Hiroyuki • extended_group • jp
8
2026-05-03 • via Nuitee
S
Sébastien • family_with_children • fr
9
Si je reviens à Kyoto, j'y retourne.
Pros:

Un prix hyper attractif, une facilité d'accès aux transports en commun ( Metro et Bus), 4 Konbini store tout près, une laverie à 15minutes à pied.
Aucun bruit dans l'hôtel, le personnel est discret, le check in et check out sont très simples.

2026-04-30 • via Nuitee
L
Lalith • extended_group • lk
5
Average
Pros:

Clearn and all what they agreed provided

Cons:

At the very frst time we requested wash room until check in process is completed. However they stated that thye are not in a postion to prove above. This is basic bilogical need and I wonder how they rejected such simple request.

2026-04-29 • via Nuitee
H
HUYEN • couple • vn
7
2026-04-29 • via Nuitee
B
Bilienko • extended_group • ru
9
2026-04-28 • via Nuitee
T
Tingwei • couple • us
6
2026-04-27 • via Nuitee
S
Stéphane • solo_traveller • fr
9
2026-04-27 • via Nuitee
F
Fayze • family_with_children • fr
6
2026-04-27 • via Nuitee