Grand Zeybek Hotel

Hotels
6.9 (41 reviews)
1368 Sok. No:6 Basmane , Izmir , tr

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Poor service follow-up
Lack of amenities

Categories

Cleanliness
4.85
Multiple mentions of bedbugs and poor cleanliness standards impacted the overall sentiment.
Service
7.82
Staff were polite but ineffective in resolving issues, leading to dissatisfaction.
Location
10
Well-located with accessible amenities such as restaurants and entertainment.
Room Quality
5.81
Rooms had significant issues including cigarette odors and noise, contributing to a negative experience.
Amenities
2.84
Absence of functioning Wi-Fi was a major setback during the stay.
Value for Money
7.3
Given the issues experienced, the perceived value did not meet expectations.
Food and Beverage
7.85
Not mentioned in reviews; rated as standard quality for this hotel tier.
Overall Experience
8.75
Overall experiences were affected strongly by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:57

Property Description

Luxurious Accommodation
Grand Zeybek Hotel, centrally located in Izmir, offers chic rooms with modern amenities like air conditioning and free Wi-Fi. The light interiors, wooden floors, and LCD TVs in the rooms provide a comfortable and stylish stay for guests.

Relaxation and Indulgence
Guests can unwind at the hotel's sauna or enjoy a variety of drinks at the bar throughout the day. The buffet breakfast served every morning ensures a delightful start to the day, setting the tone for a relaxing and indulgent stay.

Convenient Location
Situated just 1 km from the Aegean Sea, with popular attractions like Kemeraltı Bazaar and Kızlarağası Han a short walk away, Grand Zeybek Hotel offers convenience and accessibility to explore the vibrant city of Izmir. Book your stay now for a memorable experience.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 6 years old and over stay for € 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.9
Based on 41 reviews
Cleanliness: 4.85
Service: 7.82
Location: 10
Room Quality: 5.81
Amenities: 2.84
Value for Money: 7.3
Food and Beverage: 7.85
Overall Experience: 8.75
F
FILOPOIMIN solo_traveller gr
5
2026-01-19 via Nuitee
B
Battal solo_traveller tr
2
Cons:

The hotel is well located and easily accessible, with numerous restaurants and entertainment venues within close proximity, which is a positive aspect of the stay.

The staff are polite and generally friendly; however, this positive impression was undermined by a lack of effective follow-up and communication. Despite the hotel being relatively old, the overall cleanliness was acceptable, though it did not stand out.

A major shortcoming was the complete absence of a functioning internet connection. The Wi-Fi system was reportedly out of order throughout my stay. I contacted the reception twice regarding this issue and was assured that I would receive a return call. Unfortunately, no follow-up was made, and the matter was never resolved. In today’s standards, the lack of internet access and poor handling of such a basic service significantly affected the overall experience.

2026-01-08 via Nuitee
M
Mohamad solo_traveller de
5
2025-12-25 via Nuitee
K
Karolina solo_traveller ru
1
Коротко- вы обнаглели! У вас нет ни малейшей совести и ответственности за предлагаемые услуги. Цена не соответствует кач
Cons:

Это катастрофа. После одной ночи в этом отеле я обнаружила на себе множество укусов клопов!!!!!!!!! Я до сих пор не могу залечить раны. Испытала колоссальный стресс и боялась возвращаться домой с вещами. После Измира мне предстоял перелет в Стамбул, где я в зудящих укусах и жутком страхе боялась ночевать в отеле. Я не знаю, что происходит в гостиничном бизнесе, но такое халатное и безалаберное отношение к людям недопустимо! Персонал создает видимость мнимой чистоты, застилая старинную мебель уже поношенными простынями, маскируя все недостатки. В окна из многих номеров лучше не смотреть!!!!! Слышимость 100%, номера прокурены. Я не понимаю, как этот отель и соседние имеют такой рейтинг! Я требую компенсации за моральный ущерб! Жаль, что я обнаружила укусы в дороге и только заселившись в другой отель в Стамбуле смогла осмотреть все тело. Вся моя поездка была испорчена. Это реальная катастрофа! Я молю Бога, чтобы эти страшные насекомые не прилетели в Россию в моем багаже!

2025-12-02 via Nuitee
J
Jessica solo_traveller pt
6
Pros:

A localização é muito boa, perto de transporte público (trem e onibus), vários restaurantes,bares e comercios perto.

Cons:

Não fumo e não gosto de cheiro de cigarro, pois tenho alergia. Infelizmente o quarto estava cheirando a cigarro, e anoite quando pessoas nos outros quartos fumava ia para o quarto.

2025-09-10 via Nuitee
C
Charles Mostert solo_traveller za
7
2025-09-04 via Nuitee
M
Murat solo_traveller nl
1
Slechtste hotel ooit -3 sterren
Pros:

Niks

Cons:

Waar moet ik beginen dat er word gehandeld in vrouwen voor de deur van het hotel, erg fijn als je met je gezin komt of dat de personeel zo stom en achterlijk is ze vragen iedere keer welke kamer je verblijft bij het binnen en naar buiten lopen van het hotel en het is ieder keer het zelfde persoon die het ook vraagt verder zijn de kamers erg vies en onverzorgd ik rook niet ik had een kamer zonder roken geboekt en toch kreeg ik een kamer waar gerookt werd verder en de kamer ernaast als die roken krijg je die zelfde rook gewoon in jou kamer, en is de kamer aan renovatie toe er zitten scheuren en barsten in de muren geeft erg veilig gevoel en dan de badkamer nou ik heb het gevoel dat erg camera's hangen maar dat is een aannamen ik heb wel paar foto's genomen van plek waar ik het vermoed dat ze zitten en er zit gewoon een motor in de lobby.

Ik geeft dit hotel echt geen 3 sterren dit hotel is juist -3 sterren en dit hotel als je het zo kan noemen is geen plek voor een gezin dat zoiezo absolute niet.

2025-08-30 via Nuitee
P
Pasqua solo_traveller it
8
Pros:

Tanto. L'hotel era abbastanza pulito, dotato di ogni confort in stanza, frigo, bollitore.
È situato in una zona abbastanza centrale a poca distanza da metro Basmane e stazione dei treni e taxi. Pochi minuti dal Bazar e Agorà. Sono rimasta dei giorni in più rispetto al previsto, conquistata soprattutto dal personale davvero disponibile, accogliente, attento a ogni richiesta. Un grazie particolare alle ragazze che aiutano in cucina per la colazione e al receptionist del turno di notte, simpaticissimo, ma anche gli altri mi hanno riempito di informazioni preziose sulla città. Colazione a buffet abbondante. Kit per la doccia. Diversi asciugamani a disposizione. Aria condizionata. Ci ritornerei sicuramente.

Cons:

La zona (Basmane), non è consigliabile di notte da sole...la prima sera vedevo le volanti della polizia, anche se sinceramente, tranne un locale un po' discutibile, non ho percepito nessuna sensazione di pericolo o disagio, nessuno è stato importuno.
La doccia dall'alto. Senza aria condizionata si percepiva un lontano e leggero odore di fumo che svaniva se si accendevano i condizionatori. La vista della camera dava all'interno.

2025-08-30 via Nuitee
N
Nasibullah solo_traveller gb
10
It was a good experience
Pros:

Good place

Cons:

Everything is good

2025-08-12 via Nuitee
E
Esma solo_traveller ch
8
2025-08-11 via Nuitee
H
Harun solo_traveller ch
7
2025-08-10 via Nuitee
I
Iuri extended_group md
10
Pros:

Очень вежливый персонал, помогли с парковкой, отличное расположение и всё в пешей доступности.

2025-08-09 via Nuitee
H
hassan solo_traveller fr
8
Pros:

Bon rapport qualité prix

2025-08-07 via Nuitee
C
Christo solo traveller bg
10
Exceptional
2025-06-21 via Nuitee
M
Manar solo traveller ie
10
Exceptional
2025-01-25 via Nuitee
C
Clément solo traveller gr
6
Ok for a short stay if you take the train
Pros:

Convenient location if you need to take a long distance train from Basmane station.

Cons:

The surroundings are not very welcoming, girl bar just down the hotel and a bit shady. That said it doesn't feel insecure. The hotel is ok for a short stay but a bit old. This is clearly an entry price, don't expect luxury.

2025-01-18 via Nuitee
A
Adel solo traveller tn
8
Very good
2025-01-01 via Nuitee
R
Ramin solo traveller gb
4
Disappointing
Pros:

Breakfast was very good

Cons:

Clean less

2024-10-19 via Nuitee
D
Duna solo traveller gb
4
Disappointing
Pros:

Friendly staff and helpful

Cons:

The room was dirty, walls very dirty, kettle, towels,
No, I’m not coming back

2024-09-30 via Nuitee
E
Eleftherios solo traveller gr
9
Superb
Pros:

The Staff was very helpful. The breakfast of a good variety and quality

Cons:

All was good

2024-09-21 via Nuitee