Hotel Puerta del Mar - Adults Recommended

Hotels
9.2 (3620 reviews)
Carmen, 4 , Nerja , es

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent Location
Friendly Staff
Comfortable Rooms
Great Amenities
Cons:
Cleanliness Issues
Breakfast Variety
Noisy Rooms

Categories

Cleanliness
8.44
Some reviews mentioned issues with cleanliness, such as mold on the ceiling.
Service
9.91
Numerous reviews highlighted the friendly and helpful staff.
Location
9.95
Many guests praised the hotel's excellent central location.
Room Quality
8.9
Generally comfortable rooms, though some guests reported issues with bed comfort.
Amenities
8.93
Pool and rooftop bar received positive remarks but some amenities were noted as lacking variety.
Value for Money
9.39
Good value noted by guests, especially regarding location and services.
Food and Beverage
8.44
Breakfast received mixed reviews regarding variety and quality of hot options.
Overall Experience
9.61
Overall a very positive experience with multiple guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:40

Property Description

Prime Location near Balcón de Europa and the Beach

Hotel Puerta del Mar offers a prime location in Nerja, situated in a quiet pedestrianised street next to the famous Balcón de Europa and a mere 100 meters from the beach.

Rooftop Saltwater Pool and Stunning Views

Enjoy the rooftop saltwater pool with panoramic views of the sea and mountains. The hotel's sun terrace provides a relaxing space with loungers for guests to unwind and soak in the beautiful surroundings.

Convenient Amenities and Services

All rooms are air-conditioned and equipped with modern amenities such as a flat-screen satellite TV, free safe, and a private bathroom with a hairdryer. Additionally, staff at the 24-hour reception can assist with car hire, airport transfers, and more.

Book now to experience the perfect blend of comfort, convenience, and breathtaking views at Hotel Puerta del Mar.

Important information:

Please note that the balcony is available only in some of the double or twin room.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 3620 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.95
Room Quality: 8.9
Amenities: 8.93
Value for Money: 9.39
Food and Beverage: 8.44
Overall Experience: 9.61
S
Susana extended_group es
10
Estancia perfecta
Pros:

Una estancia perfecta en el Hotel Puerta del Mar. El hotel es precioso, muy cuidado, limpio y con una ubicación inmejorable. Todo el personal ha sido encantador y nos hemos sentido como en casa.

Pero quiero hacer una mención muy especial a Javier, por su amabilidad, profesionalidad y atención en todo momento. Personas como él hacen que una estancia pase de ser buena a ser realmente especial. Siempre atento, cercano y con una sonrisa.

Sin duda, repetiremos. ¡Gracias por todo! ❤️

2026-08-08 via Nuitee
J
jayne solo_traveller es
10
Pros:

My favourite place to stay in nerja

2026-08-08 via Nuitee
I
Ilhaan Farah solo_traveller dk
10
Great
Pros:

It was clean and in the center and close to the beach everything is a short walking distance

Cons:

It was not so quiet in the morning, i only stayed one day so it could have been only that morning, it didn’t really bother me so much but someone whos sensitive would be

2026-08-08 via Nuitee
C
Carlota extended_group ch
9
Very nice and friendly hotel.
Pros:

Very nicely located. The receptionist Oliver was incredibly helpful and friendly.

Cons:

Although the pool has a sign for no drinking in that area there was a group of Irish tourists running it for everyone else. They were drunk and loud for hours. I wish the hotel management had said something to them to keep it civilised.
Breakfast could have more varied, specifically with offering more vegetables, such as cucumbers, olives or peppers would have been great, they only had tomatoes and fruits.

2026-08-08 via Nuitee
L
Laura couple gb
10
Perfect location for being in central nerja
Pros:

Lovely, central, clean

Cons:

Nothing- all good

2026-08-08 via Nuitee
A
Antonio Eugenio Pérez solo_traveller es
9
2026-08-07 via Nuitee
G
Gonzalez couple ad
10
2026-08-07 via Nuitee
A
Annmarie solo_traveller ie
8
Pros:

Location was fab, staff so friendly and accommodating. Roof top pool was brilliant to have on site.

2026-08-07 via Nuitee
K
Katie solo_traveller ie
8
Fantastic location
Pros:

Unbeatable location, wonderful rooftop terrace with loads of comfortable seating. Pool is small but adequate and there was absolutely no issue with a shortage of sunbeds that I've seen mentioned in other reviews. Staff are lovely, friendly and helpful. Breakfast was basic but suited us as we aren't big on eating a large meal in the mornings!

Cons:

Our room was quite basic and not like the photos on booking.com. Toiletries provided weren't great and bathroom sink very slow to empty. Was disappointed by the room, but the rooftop and location made up for it

2026-08-06 via Nuitee
A
Angel solo_traveller es
10
Pros:

Excelente ubicacion y atencion.
La habitacion amplia,cama confortable y con detalles de buen gusto.
Desayuno con productos de buena calidad.
Zona de pileta muy agradable.
No tiene estacionamiento pero hay parking pago de muchas plazas a pocos metros.

Cons:

Nada

2026-08-05 via Nuitee
T
TANGUY solo_traveller fr
10
2026-08-04 via Nuitee
B
ben family_with_children us
9
2026-08-04 via Nuitee
Маriana couple es
9
Cons:

Menos las obras al rededores, todo estaba muy bien

2026-08-04 via Nuitee
M
Mari Carmen solo_traveller es
9
Pros:

Hotel céntrico y frente al Balcón de Europa.
Instalaciones y decoración reformadas. Limpieza exquisita.
Buen desayuno. Tracto excelente
Muy recomendable!

2026-08-03 via Nuitee
A
alberto solo_traveller es
9
2026-08-03 via Nuitee
F
Filippo solo_traveller au
8
2026-08-02 via Nuitee
L
Luke solo_traveller gb
9
Pros:

Excellent location. Lovely rooftop pool and bar. Spotless throughout.

2026-08-02 via Nuitee
L
Lourdes extended_group es
8
Hotelito en Balcon de Europa
Pros:

Muy buena ubicación, pero para aparcar cerca hay que hacerlo en parking publico de pago, si se parca en parking publico exterior gratuito hay que dejarlo a unods 15 minutos del hotel y no siempre hay sitio en horas punta, lo mismo ocurre en el de pago, Lo demas bien, camas bastante comodas y personal agradable.

Cons:

Sala de desayuno muy pequeña y piscina también muy pequeña.

2026-08-02 via Nuitee
C
Cristina couple es
9
Maravilló
Pros:

Estaba todo limpio y todo muy nuevo

Cons:

Nada que decir, todo bien

2026-08-02 via Nuitee
O
Olive couple ie
10
Beautiful Nerja ✨️
Pros:

Amazing hotel. The staff were extremely accomadating from the reception team, to the service at breakfast.
Spotless hotel, gorgeous range of food fro breakfast and beautiful terrace with pool and a fab rooftop bar.
Will 100% be back. Loved it

Cons:

Nothing :)

2026-08-02 via Nuitee