West Plaza Malakal

Hotels
7.9 (39 reviews)
P.O. Box 280 , Koror , pw

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Cons:
Loud A/C
Lack of elevator

Categories

Cleanliness
8.06
Reviews mention clean premises, but noisy A/C may affect perception.
Service
9.03
Very friendly and attentive staff, praised in multiple reviews.
Location
8.07
Convenient location, noted positively.
Room Quality
7.02
Rooms are clean but there are complaints about noise.
Amenities
7.05
Basic amenities; specific issues like loud A/C noted.
Value for Money
8.01
Good price-performance ratio acknowledged.
Food and Beverage
7.96
Not explicitly mentioned, default to target overall rating.
Overall Experience
8.03
Overall positive experience highlighted, balanced by some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:41

Property Description

Luxurious Accommodation with Island Vibes
Located on Malakal Island, West Plaza Malakal offers comfortable rooms with cable TV, refrigerator, and some with patios or fully equipped kitchens. Enjoy the convenience of being just steps away from dive shops and popular tour departure points.

Exciting Activities and Services
Experience the best of Palau with our tour desk that arranges scuba diving, fishing trips, waterfall tours, and relaxing massages. Plus, receive complimentary beach towels and bottled water upon check-in.

Dining and Entertainment
Indulge in a variety of cuisines at Palm Bay Bistro or explore nearby bars and restaurants within walking distance. Your perfect island getaway awaits at West Plaza Malakal.

Important information:

Transfers are available to and from Airai International Airport (Koror). The charge is USD 20 until Dec. 31, 2022 and $22.00 per person one way from Jan. 01, 2023, children under 12 years of age are free of charge. Please inform West Plaza Malakal in advance if you want to use this service, using the contact details found on the booking confirmation.

To rent a car, please contact the property using the contact details found on the booking confirmation or using the special request box when booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 12 years old and over stay for US$28 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 39 reviews
Cleanliness: 8.06
Service: 9.03
Location: 8.07
Room Quality: 7.02
Amenities: 7.05
Value for Money: 8.01
Food and Beverage: 7.96
Overall Experience: 8.03
E
Ekkehard • solo_traveller • ch
8
2026-01-31 • via Nuitee
J
JAY • solo_traveller • as
10
My stay was great. I was able to attend to all my duties and came home to a comfortable place.
Pros:

I appreciated being moved to a room with it's own kitchen, common room and bedroom. It catered to my needs perfectly.

Cons:

None

2026-01-14 • via Nuitee
M
mays • solo_traveller • gu
8
2025-12-30 • via Nuitee
D
Diosdado • couple • gu
8
Location is perfect for my purpose of stay
Pros:

Very near my point of interest

Cons:

Parking

2025-12-25 • via Nuitee
J
Jackson • solo_traveller • fm
7
The place was convenient
Pros:

Clean

Cons:

Nothing

2025-12-06 • via Nuitee
J
Jackson • solo_traveller • fm
7
The place was clean
Pros:

Clean

Cons:

Nothing

2025-12-06 • via Nuitee
B
Bernd • solo_traveller • at
6
Gute Preis/Leistung für einfache Überlegung, aber sehr Hellhörig und die A/C ist laut.
Pros:

Personal war sehr freundlich

Cons:

Kein Lift, A/c sehr laut

2025-12-02 • via Nuitee
J
Jay • solo_traveller • fj
10
Very friendly and attentive staff. Great manager!
Pros:

na

Cons:

na

2025-11-23 • via Nuitee
V
Viliame • solo_traveller • fj
10
2025-11-10 • via Nuitee
M
Muller • family_with_children • mh
8
2025-10-28 • via Nuitee
T
Tyler • family with young children • gu
9
Superb
2025-06-24 • via Nuitee
O
Obketang • young couple • pw
7
Good
2025-03-22 • via Nuitee
S
Stuart • family with young children • gb
8
Good Hotel
Pros:

Good Hotel
We only stayed one night but everything was Good

2025-03-05 • via Nuitee
A
Azin • family with young children • be
7
Good stay
Pros:

Very friendly staff, good room service, good shower with amenities. Good value for the money

Cons:

The bed wasn't really comfortable. The location was good for us to go to the nearby dive shop but it's quite far from the city center.

2025-01-16 • via Nuitee
R
Rsei • young couple • gu
8
Very good
Pros:

Great breakfast location

Cons:

the noise from nearby club...

beds need a bit of an upgrade...

2025-01-14 • via Nuitee
P
Peter • solo traveller • au
1
Bad
Pros:

Staff were mostly friendly except for the elderly lady when I told them they double billed me. She offered no help.

Cons:

Being double billed, it could have restricted my funds. I also found the stay very noisy both fridge and aircon kept me awake as very dated.

2025-01-03 • via Nuitee
L
Lee • young couple • au
7
Good
2025-01-02 • via Nuitee
J
Jerome • family with young children • fr
8
Very helpful staff
Pros:

The staff went out of their way for us. Big shout out to Rebecca the owner who took us to the airport when our driver let us down.

2024-12-30 • via Nuitee
E
Eugenelle • family with young children • gu
10
Exceptional
2024-10-24 • via Nuitee
S
Suying • solo traveller • hk
10
Clean comfortable, good for small families
Pros:

Great value for 2-3 pax. Clean and comfortable. They were flexible and understanding with check in and out time. Walking distance to the major dive and tour operators.

Cons:

For the price point, some basic coffee and tea sachets could be provided. Refillable water would be more environmentally friendly than bottled water.

2024-10-15 • via Nuitee