West Plaza Malakal

Hotels
7.9 (53 reviews)
P.O. Box 280 , Koror , pw

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Cons:
Loud A/C
Lack of elevator

Categories

Cleanliness
8.06
Reviews mention clean premises, but noisy A/C may affect perception.
Service
9.03
Very friendly and attentive staff, praised in multiple reviews.
Location
8.07
Convenient location, noted positively.
Room Quality
7.02
Rooms are clean but there are complaints about noise.
Amenities
7.05
Basic amenities; specific issues like loud A/C noted.
Value for Money
8.01
Good price-performance ratio acknowledged.
Food and Beverage
7.96
Not explicitly mentioned, default to target overall rating.
Overall Experience
8.03
Overall positive experience highlighted, balanced by some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:41

Property Description

Luxurious Accommodation with Island Vibes
Located on Malakal Island, West Plaza Malakal offers comfortable rooms with cable TV, refrigerator, and some with patios or fully equipped kitchens. Enjoy the convenience of being just steps away from dive shops and popular tour departure points.

Exciting Activities and Services
Experience the best of Palau with our tour desk that arranges scuba diving, fishing trips, waterfall tours, and relaxing massages. Plus, receive complimentary beach towels and bottled water upon check-in.

Dining and Entertainment
Indulge in a variety of cuisines at Palm Bay Bistro or explore nearby bars and restaurants within walking distance. Your perfect island getaway awaits at West Plaza Malakal.

Important information:

Transfers are available to and from Airai International Airport (Koror). The charge is USD 20 until Dec. 31, 2022 and $22.00 per person one way from Jan. 01, 2023, children under 12 years of age are free of charge. Please inform West Plaza Malakal in advance if you want to use this service, using the contact details found on the booking confirmation.

To rent a car, please contact the property using the contact details found on the booking confirmation or using the special request box when booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 53 reviews
Cleanliness: 8.06
Service: 9.03
Location: 8.07
Room Quality: 7.02
Amenities: 7.05
Value for Money: 8.01
Food and Beverage: 7.96
Overall Experience: 8.03
P
Polkinghorne • solo_traveller • za
6
2026-08-12 • via Nuitee
S
Sauvolili • solo_traveller • fj
8
2026-07-22 • via Nuitee
C
Courtney • solo_traveller • us
8
2026-07-16 • via Nuitee
C
Catherine • couple • us
8
2026-06-18 • via Nuitee
E
edward • solo_traveller • fm
10
Pros:

Staffs were very friendly. Location was not too far from downtown, so its really peacful and quiet.

2026-05-31 • via Nuitee
S
Sevidova • solo_traveller • au
8
Perfect stay, perfect holidays, no problems at all, just relaxing vacation
2026-05-18 • via Nuitee
野村 • solo_traveller • jp
7
海のレジャーならここ！
Pros:

フロントの方が親切でにこやかでした
シュノーケリングツアーに行くならとても良い立地です
徒歩２分くらいで朝早くからやってる商店が２つもあります
海のレジャーに行く直前に日焼け止めをそこで買えました

Cons:

支払いの方法や金額についてはキャンセルポリシーも含めて要確認です(当たり前ですが…)

2026-05-01 • via Nuitee
J
Jose • couple • ph
10
Excellent stay. Will stay there again
Pros:

Convenient, clean, good service

Cons:

Airport transfers. They were not flexible. Had us dropped off 3 hours before the flight, wiated very long at the airport.

2026-04-21 • via Nuitee
A
Alexander • solo_traveller • bg
8
Good choice if you have overnight stay before/after dive safari.
Pros:

Situated near Neco Marina at Malakal which is the place where dive boats depart from, so this is the main advantage of the hotel.

Cons:

The windows look towards a huge petrol containers of the marina. There is no anything to do in the hotel, except for staying before or after a dive safari.

2026-04-19 • via Nuitee
K
Kyota • couple • jp
10
2026-04-12 • via Nuitee
M
Moritz • extended_group • de
8
Herzliches Personal, gute Lage, sehr sauber.
Pros:

Das Personal war ausgesprochen herzlich und erledigte all unsere Anfragen vorausschauend.

2026-03-30 • via Nuitee
J
Juul Nielsen • solo_traveller • dk
10
2026-03-30 • via Nuitee
R
Riketa • solo_traveller • mh
8
Pros:

Front desk staff were all friendly and very nice. There is nothing i dislike about the place.

Cons:

Parking lots, there is no space for parking.

2026-03-18 • via Nuitee
R
Riketa • family_with_children • mh
10
Pros:

The staff were friendly and nice.

Cons:

Nothing much I didn't like.

2026-03-14 • via Nuitee
E
Ekkehard • solo_traveller • ch
8
2026-01-31 • via Nuitee
J
JAY • solo_traveller • as
10
My stay was great. I was able to attend to all my duties and came home to a comfortable place.
Pros:

I appreciated being moved to a room with it's own kitchen, common room and bedroom. It catered to my needs perfectly.

Cons:

None

2026-01-14 • via Nuitee
M
mays • solo_traveller • gu
8
2025-12-30 • via Nuitee
D
Diosdado • couple • gu
8
Location is perfect for my purpose of stay
Pros:

Very near my point of interest

Cons:

Parking

2025-12-25 • via Nuitee
J
Jackson • solo_traveller • fm
7
The place was clean
Pros:

Clean

Cons:

Nothing

2025-12-06 • via Nuitee
J
Jackson • solo_traveller • fm
7
The place was convenient
Pros:

Clean

Cons:

Nothing

2025-12-06 • via Nuitee