Hotel O Gurusinga Guesthouse

Hotels
•
OYO Rooms
Simpang Selayang, Gang P dan K, Medan, Tuntungan,Kota Medan, Sumatera Utara, Medan, North Sumatra, 20135 , Medan , ID
62-8041040040

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Facilities

24-hour front desk
Luggage storage
Designated smoking area
Wheelchair accessible
Free self parking
Secured parking
Upper floors accessible by stairs only

Review Highlights

Cons:
Cancelled booking
Poor communication
Credit card charged incorrectly
Unhelpful receptionist

Categories

Cleanliness
1
There is no mention of cleanliness in the review; however, the negative experience likely affected the perception of this aspect.
Service
1
The guest had a poor service experience with a cancelled booking and communication issues.
Location
1
Location wasn't specifically mentioned, but the overall negative experience overshadows other aspects.
Room Quality
1
Room quality could not be assessed as the booking was cancelled upon arrival.
Amenities
1
There is no comment on the amenities due to the cancelled booking.
Value for Money
1
The guest felt it was not okay to be charged for a cancelled booking, suggesting poor value for money.
Food and Beverage
1
Since the stay did not occur, the guest did not experience any food and beverage services.
Overall Experience
1
The guest had a clearly negative overall experience due to the cancellation and charges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 16:04

Property Description

Designated Smoking Areas

This hotel offers designated smoking areas for your convenience, ensuring a comfortable stay for all guests.

On-Site Restaurant and Room Service

Enjoy a delicious meal at the hotel's restaurant or indulge in the convenience of room service during limited hours.

Convenient Amenities

Benefit from a 24-hour front desk, luggage storage, and free self-parking available onsite, making your stay hassle-free.

Stay at OYO 90922 Gurusinga Guesthouse and experience a seamless blend of comfort and convenience during your visit to Medan. Book now for a memorable stay!

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • General

    Property is not currently implementing any enhanced cleaning measures

Location