Hotel Novelty

Hotels
5.5 (122 reviews)
OPPOSITE Raghunath Temple Upper Gummat, Jammu , Jammu , in

Facilities

Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Airport shuttle
Ironing service
Dry cleaning
Breakfast in the room
See all facilities

Review Highlights

Pros:
Hotel location
Everything is good
Cons:
Staff behavior
Room far from Jammu station

Categories

Cleanliness
3.46
Negative sentiment regarding staff behavior and hotel environment.
Service
6.43
Some dissatisfaction with staff behavior, but standard service expected for this hotel tier.
Location
7.47
Positive comments about hotel location.
Room Quality
5.42
Mixed sentiments; room distance from station noted as a downside.
Amenities
5.45
No specific mentions, assigned target rating.
Value for Money
5.41
No specific mentions, assigned target rating.
Food and Beverage
5.46
No specific mentions, assigned target rating.
Overall Experience
4.93
The overall sentiment reflects mixed feelings based on the positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:51

Property Description

Luxurious Accommodation
Hotel Novelty, located in Jammu, offers a luxurious stay just 4.8 km from Jammu Tawi Station. Each room features a desk and a private bathroom with free toiletries. Some rooms even offer stunning city views, ensuring a comfortable and relaxing experience for all guests.

Delicious Dining Options
Indulge in a culinary journey at Hotel Novelty's restaurant, which specializes in American, Indian, and Italian cuisine. Start your day with a delicious vegetarian breakfast and explore a variety of flavorful dishes throughout your stay.

Convenient Amenities
With room service and a 24-hour front desk, Hotel Novelty ensures that guests' needs are met promptly and efficiently. The hotel's proximity to Jammu Airport, just 5 km away, adds to the convenience of your stay.

Experience luxury, great food, and convenience at Hotel Novelty. Book your stay now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.5
Based on 122 reviews
Cleanliness: 3.46
Service: 6.43
Location: 7.47
Room Quality: 5.42
Amenities: 5.45
Value for Money: 5.41
Food and Beverage: 5.46
Overall Experience: 4.93
R
Raj solo_traveller in
1
Pros:

Very poor service....the room is very dirty .....door locks are broken..... bathroom taps are broken....zero privacy.... leakage through celling.....I strongly disagree to stay ...very poor quality

Cons:

Very poor service....the room is very dirty .....door locks are broken..... bathroom taps are broken....zero privacy.... leakage through celling.....I strongly disagree to stay ...very poor quality

2026-07-25 via Nuitee
S
Sajad solo_traveller in
2
Pros:

It is near the temple

Cons:

It was noisy.
Small room and bed, dirty blanket.
Washroom was not clean.
Staff was average.

2026-07-13 via Nuitee
P
paila solo_traveller in
8
2026-07-12 via Nuitee
G
Gupta solo_traveller in
9
2026-07-04 via Nuitee
A
Aijaz solo_traveller in
5
Need to upgrade this hotel , hygenine is important more than everything
Pros:

I like staff behaviour.
AC is good.
Rooms are good

Cons:

washrooms are not maintained , No shampoo no tooth brushes use and through available. No card swipe machine facility available. Drinking glass not cleaning un hygienic. Room wise one towel not person wise.
Also I don't like blanket that was too hot and unclean..

2026-06-15 via Nuitee
A
Amitesh solo_traveller in
1
Pros:

Room size and condition was pathetic. Billing was not good. They have not given. Not supportivr staff. AC was not working.

Cons:

Nothing

2026-06-10 via Nuitee
A
Aein solo_traveller in
1
2026-05-16 via Nuitee
H
Hugo solo_traveller fr
8
Pros:

Emplacement ideal !
Et les hotes veulent bien aider !
Eau chaude !

Cons:

Pendant mon sejour il a plu et l’eau s’est infiltré dans ma chambre a cause d’une pauvre isolation de la fenêtre donnant sur la rue !
J’ai du mettre le sceau de douche sinon plusieurs flaques auraient été créés !!
Et la propreté de la salle de bain laisse a désirer, avec les joints de douche d’une couleur noirâtre.
Commentaires négatifs a cause du prix de la chambre!
10€/1000 ruppees pour tout ces problèmes ….. rapport qualité/prix faible wwww

2026-04-24 via Nuitee
G
GULVINDER solo_traveller in
1
Never ever step in this hotel
Pros:

One of the bad location with extremely bad hygine, with welcome of foul smell and chocroaches

Cons:

I like nothing to like

2026-03-27 via Nuitee
S
swapnil couple in
4
2026-03-23 via Nuitee
S
Silverio Alcides solo_traveller co
1
2026-03-12 via Nuitee
P
Parvez solo_traveller in
1
Pros:

It's more the 8 km from jammu tavi railway station, and false cot 2.9

Cons:

If you ask for location the asked for advance payment.

2026-01-05 via Nuitee
Q
quraishi extended_group in
9
2026-01-01 via Nuitee
K
kumar couple in
1
2025-12-11 via Nuitee
D
Dr Syed extended_group in
5
Needs proper ventilation and internal room facility washroom sanitary etc
Pros:

Location

Cons:

Hygiene & felt suffocation

2025-12-08 via Nuitee
S
Shabir couple in
10
2025-12-03 via Nuitee
A
Arshid family_with_children in
6
Pros:

Good

2025-12-03 via Nuitee
A
Aabid couple in
10
2025-11-20 via Nuitee
M
Mir solo_traveller in
7
2025-11-11 via Nuitee
R
Roop solo_traveller in
10
Pros:

👍🏻

Cons:

Weldone

2025-11-05 via Nuitee