Facilities

WiFi available
Free WiFi
Non-smoking rooms
Family rooms
Express check-in/check-out
Private check-in/check-out
Daily housekeeping
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Excellent central location / close to train station
Rooms reported very clean
Friendly and helpful staff
Comfortable beds in multiple reports
Good value for money
Some rooms recently renovated and well furnished
Cons:
Ongoing construction/renovation causing noise and limited services
Very small bathrooms in several rooms
Breakfast not available during renovation
Thin sound insulation between rooms and from outside
Occasional non-working electrical outlets and lack of hairdryer
No elevator to upper floors; noisy staircases

Categories

Cleanliness
8.5
Repeated positive mentions: rooms described as 'very clean', 'chambres très propre' and 'Room was clean'. Overall housekeeping praised.
Service
8.8
Staff repeatedly described as pleasant, helpful and respectful ('Personnel agréable', 'serviable', 'un personnel agréable'). Good reception and customer care noted.
Location
9.2
Multiple comments highlight an excellent, central location and proximity to the station and city center ('emplacement idéal', 'proximité à la gare', 'situatie geografică'). Very strong location sentiment.
Room Quality
6.6
Mixed: several rooms recently renovated with quality materials and comfortable beds, but frequent notes about very small bathrooms, thin sound insulation, noisy stairs and no elevator for upper floors.
Amenities
5
Several amenity shortcomings: no breakfast service during renovations, at least one report of non-working electrical outlets, no hairdryer available for a guest, and limited on-site facilities.
Value for Money
8.5
Consistent praise for value ('rapport qualité prix', 'great value for money', 'prix très convenable'): guests feel the price matches the offer.
Food and Beverage
3.1
Notable negatives: breakfast often unavailable due to renovation and guests explicitly disappointed that breakfast was not provided or warned in advance.
Overall Experience
7.1
Balanced overall: excellent location, clean rooms and friendly staff give a positive experience, but ongoing renovations, noise and limited amenities (breakfast, outlets) temper the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-23 08:53

Property Description

Discover the perfect blend of comfort and convenience at Ardenn'Hotel, nestled in the vibrant heart of Reims City Centre.

Prime Location: Just a short stroll away from iconic attractions like Parc de la Patte d'Oie and the breathtaking Notre Dame Cathedral, our hotel places you at the center of Reims' cultural wonders.

Comfortable Accommodations: Each room comes fully equipped with a modern flat-screen TV, ensuring you unwind in style after a day of exploration. Enjoy your own private bathroom featuring complimentary toiletries for a touch of luxury.

Stay Connected: With complimentary WiFi available throughout the property, stay connected with family and friends or plan your next adventure in the Champagne capital.

Don't miss out on an unforgettable stay; book your room at Ardenn'Hotel today!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.1
Based on 114 reviews
Cleanliness: 8.5
Service: 8.8
Location: 9.2
Room Quality: 6.6
Amenities: 5
Value for Money: 8.5
Food and Beverage: 3.1
Overall Experience: 7.1
V
Victoria • family_with_children • de
6
Pros:

Das Hotel war sehr sauber. Die Besitzer waren sehr freundlich. Frühstück wurde nicht angeboten, da das Hotel zur Zeit saniert wurde.

Cons:

Wir hatten das Familienzimmer gebucht. Es gibt in diesem Hotel leider keine Klimaanlage, so dass wir mit offenen Fenstern schlafen mussten. Das Problem war nur, dass es bis 2:30 Uhr ziemlich laut war, da die Feiernden auf dem Rückweg durch die Straße gezogen sind. Da alle Bars und Kneipen um 2:00 Uhr schließen, wurde es danach aber signifikant ruhiger.

2026-07-18 • via Nuitee
C
couteller • solo_traveller • fr
6
Pros:

Chambre entièrement rénovée
Literie confortable
Bon accueil

Cons:

Pas de petit déjeuner possible salle en travaux
Pas de gobelet dans la salle de bains

2026-07-18 • via Nuitee
M
Maria • solo_traveller • ro
10
Foarte bine!
Pros:

Pentru un sejur de business a fost exact ce am avut nevoie. Curat. Liniste. Confortabil.

2026-07-14 • via Nuitee
M
Maksym • solo_traveller • de
10
2026-07-14 • via Nuitee
A
Andreas Jörg • solo_traveller • de
9
2026-07-12 • via Nuitee
D
DIDIER CAR • solo_traveller • fr
10
TRÈS BON RAPPORT QUALITÉ PRIX
Pros:

Hôtel très bien placé
Pas loin de la gare et de la Cathédrale
Chambre très propre et calme

Cons:

Oreillers.trop durs

2026-07-10 • via Nuitee
C
CINDY GERALDINE • solo_traveller • co
8
Pros:

Ubicación

Cons:

No sé realizo limpi

2026-07-10 • via Nuitee
A
Alina • couple • de
10
Pros:

Я была тут 2 года назад, были все старые, а сейчас все очень новые, неожиданный сюрприз и понравилось!

2026-07-09 • via Nuitee
A
Aurelia • extended_group • fr
8
Pros:

tout est rénové ce n’est plus comme en 2013 que j’étais venue

Cons:

pas de petit déjeuner 😫😫😫 à cause de rénovation

2026-07-09 • via Nuitee
C
Claude • solo_traveller • fr
9
2026-07-07 • via Nuitee
I
Ihor • couple • de
9
2026-07-06 • via Nuitee
K
Kateryna • extended_group • de
10
2026-07-06 • via Nuitee
P
pasquale • solo_traveller • it
6
2026-06-30 • via Nuitee
A
Arthur • solo_traveller • nl
8
Pros:

Locatie

2026-06-28 • via Nuitee
S
Salim • solo_traveller • fr
1
2026-06-28 • via Nuitee
H
HAZOUME • solo_traveller • bj
7
Pros:

Bon séjour et personnel accueillant

Cons:

Rien

2026-06-22 • via Nuitee
O
Olivier • extended_group • fr
10
2026-06-20 • via Nuitee
G
Giancarlo Cravotto • solo_traveller • it
9
2026-06-16 • via Nuitee
C
Chadoin • solo_traveller • fr
6
Bien pour une nuit
Pros:

Bien pour une nuit c'était propre mais juste le nécessaire

Cons:

Salle de bain wc étroite et rideau de douche (propre)

2026-06-15 • via Nuitee
B
bernadette • solo_traveller • fr
10
Excellent
Pros:

Le La chambre et le lit et les toilettes douche super

Cons:

Manque Petit dejeuner

2026-06-15 • via Nuitee