Facilities

Non-smoking rooms
Family rooms
Express check-in/check-out
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Excellent central location / close to train station
Rooms reported very clean
Friendly and helpful staff
Comfortable beds in multiple reports
Good value for money
Some rooms recently renovated and well furnished
Cons:
Ongoing construction/renovation causing noise and limited services
Very small bathrooms in several rooms
Breakfast not available during renovation
Thin sound insulation between rooms and from outside
Occasional non-working electrical outlets and lack of hairdryer
No elevator to upper floors; noisy staircases

Categories

Cleanliness
8.5
Repeated positive mentions: rooms described as 'very clean', 'chambres très propre' and 'Room was clean'. Overall housekeeping praised.
Service
8.8
Staff repeatedly described as pleasant, helpful and respectful ('Personnel agréable', 'serviable', 'un personnel agréable'). Good reception and customer care noted.
Location
9.2
Multiple comments highlight an excellent, central location and proximity to the station and city center ('emplacement idéal', 'proximité à la gare', 'situatie geografică'). Very strong location sentiment.
Room Quality
6.6
Mixed: several rooms recently renovated with quality materials and comfortable beds, but frequent notes about very small bathrooms, thin sound insulation, noisy stairs and no elevator for upper floors.
Amenities
5
Several amenity shortcomings: no breakfast service during renovations, at least one report of non-working electrical outlets, no hairdryer available for a guest, and limited on-site facilities.
Value for Money
8.5
Consistent praise for value ('rapport qualité prix', 'great value for money', 'prix très convenable'): guests feel the price matches the offer.
Food and Beverage
3.1
Notable negatives: breakfast often unavailable due to renovation and guests explicitly disappointed that breakfast was not provided or warned in advance.
Overall Experience
7.1
Balanced overall: excellent location, clean rooms and friendly staff give a positive experience, but ongoing renovations, noise and limited amenities (breakfast, outlets) temper the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-23 08:53

Property Description

Discover the perfect blend of comfort and convenience at Ardenn'Hotel, nestled in the vibrant heart of Reims City Centre.

Prime Location: Just a short stroll away from iconic attractions like Parc de la Patte d'Oie and the breathtaking Notre Dame Cathedral, our hotel places you at the center of Reims' cultural wonders.

Comfortable Accommodations: Each room comes fully equipped with a modern flat-screen TV, ensuring you unwind in style after a day of exploration. Enjoy your own private bathroom featuring complimentary toiletries for a touch of luxury.

Stay Connected: With complimentary WiFi available throughout the property, stay connected with family and friends or plan your next adventure in the Champagne capital.

Don't miss out on an unforgettable stay; book your room at Ardenn'Hotel today!

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.1
Based on 58 reviews
Cleanliness: 8.5
Service: 8.8
Location: 9.2
Room Quality: 6.6
Amenities: 5
Value for Money: 8.5
Food and Beverage: 3.1
Overall Experience: 7.1
V
Valentin • extended_group • fr
10
2026-04-04 • via Nuitee
C
carlo • solo_traveller • it
9
Consigliatissimo per brevi soggiorni
Pros:

Ottima posizione e rapporto qualità prezzo

Cons:

Cuscini del letto davvero altissimi, inadatti ad un letto

2026-04-03 • via Nuitee
L
Liudmyla • couple • ua
9
Pros:

J'ai apprécié la gentillesse du personnel et le rapport qualité-prix, à distance de marche des lieux nécessaires du centre-ville.

Cons:

Il y avait quelques petits désagréments dans la douche : le rideau était très court, ce qui faisait que toute l’eau se déversait sur le sol. Il a donc fallu nettoyer.

2026-04-01 • via Nuitee
D
Dnalford • solo_traveller • za
10
Perfect stay, highly recommended
Pros:

Everything

Cons:

Nothing

2026-03-30 • via Nuitee
D
Dnalford • solo_traveller • za
10
Perfect stay in Reims. Highly recommended
Pros:

Location was perfect
Friendly staff
Nice rooms
Quiet

Cons:

Nothing

2026-03-30 • via Nuitee
T
Thomas • couple • fr
6
Bon rapport qualité prix mais propreté médiocre
Pros:

La localisation idéal et le prix

Cons:

Propreté des draps médiocres. Le reste de la chambre était propre.
Isolation phonique côté rue. Il y a des retours du discothèque à proximité.

2026-03-30 • via Nuitee
G
Giovanna • extended_group • it
10
Perfect stay for low budget week end
Pros:

Perfect alignment between price and offer. The location was super clean & very well located for who wants to enjoy a walk in the city center. As it is close by the main route exit, it's easy to find parking

Cons:

The only think we didn't like were the cushions as they were too high for us so we slept without. But everything was very clean so overall feeling is that it was ok

2026-03-16 • via Nuitee
C
Camelia26 • extended_group • ro
9
Foarte convenabil. Ne-a placut.
Pros:

Locatie buna, camera luminoasa si spatioasa, paturi comfortabile, 1 masa, 1 scaun, prize langa pat, apa foarte calda la dus, calorifer fierbinte seara. Geamuri termopan, deci e liniste de afara.

Cons:

Baia cam micuta.

2026-03-16 • via Nuitee
C
Céline • couple • fr
9
Excellent rapport qualité prix!
Pros:

Personnel agréable, mobilier confortable et équipements présents, jolie déco, tout correspondait à mes attentes !

Cons:

Travaux en cours mais peu gênants,
Chauffage très fort mais en arrivant mais réglable donc rien à redire.

2026-03-13 • via Nuitee
A
Amilcar • solo_traveller • fr
7
Pros:

Le cadre et la proximité à la gare

Cons:

Construction en cours

2026-03-07 • via Nuitee
M
Matus • extended_group • cz
8
2026-03-02 • via Nuitee
D
David • solo_traveller • fr
9
très agréable
2026-03-02 • via Nuitee
J
John • solo_traveller • nl
8
2026-02-22 • via Nuitee
A
Andrew • solo_traveller • gb
8
Pros:

Room was clean and location was excellent. Great value for money.

2026-02-13 • via Nuitee
P
Patrice • couple • fr
5
Pros:

La situation géographique

Cons:

Aucune prise électrique ne fonctionnait

2026-02-12 • via Nuitee
M
marie-jo • couple • fr
7
PRESQUE PARFAIT
Cons:

MONTEE BRUYANTE DES CLIENTS VERS LES ETAGES SUPERIEURS. MOQUETTE INDISPENSABLE DANS LES ESCALIERS

2026-02-11 • via Nuitee
S
Salima • solo_traveller • fr
10
Pros:

Un personnel agréable, serviable respectueux.
A l'écoute du Client.
Les chambres très propre 👍.
Un lieu très sécurisé c'est très agréable.
🤔les chambres sont très lumineuse et propre .
Rien a dire.
Les chambres sont bien décorés.
Un lieu calme apaisant pour le centre.
C'est très appréciable.
Je recommande.

2026-02-09 • via Nuitee
A
Ali • solo_traveller • fr
7
2026-02-08 • via Nuitee
S
Salima • solo_traveller • fr
10
Pros:

Un bon accueil et un hôtel très propre.
Et un personnel accueillant.

2026-01-30 • via Nuitee
S
Salima • solo_traveller • fr
10
2026-01-26 • via Nuitee