Hotel Villa Aurora

Hotels
8.3 (38 reviews)
Calle Revolución s/n Bernal Queretaro , Bernal , mx

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Ironing service
Shuttle service (additional charge)
24-hour security
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Attentive staff
Good location
Clean facilities
Safe environment
Cons:
Noise from outside
Comfort of beds
Missing furniture
Lack of TV service

Categories

Cleanliness
7.94
The facilities are clean and offer a good environment.
Service
8.91
The staff is very attentive and provides excellent service.
Location
8.95
Good location, close to key areas but away from noise.
Room Quality
7.4
Issues with comfort of beds and lack of furniture in some rooms.
Amenities
7.93
Basic amenities provided, but some guests noted missing items.
Value for Money
8.39
Overall good pricing in relation to service and location.
Food and Beverage
8.44
Standard offerings.
Overall Experience
8.41
Overall a satisfactory stay with notable issues to address.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:03

Property Description

Scenic Mountain Views

Escape to Hotel Villa Aurora nestled in the charming town of Bernal, just 2.3 km from Bernal's Boulder. Wake up to breathtaking mountain views from your balcony and enjoy the serene garden and terrace.

Comfortable Accommodation

Each room at our 3-star hotel is thoughtfully designed with a patio, flat-screen TV, and a private bathroom. Relax in the cozy seating area and rest peacefully on the soft bed linen. Benefit from our 24-hour front desk and free WiFi during your stay.

Convenient Location

Explore nearby attractions like the Polytechnic University of Querétaro, located just 46 km away. With free private parking and a paid airport shuttle service, your travel convenience is our priority at Hotel Villa Aurora.

Important information:

When traveling with pets, please note that an extra charge of $100 per pet.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. No extra charges.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 38 reviews
Cleanliness: 7.94
Service: 8.91
Location: 8.95
Room Quality: 7.4
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.41
Y
Yael • family_with_children • mx
10
2026-02-14 • via Nuitee
B
Bret • family_with_children • ca
10
Very Quiet
Pros:

Safe motorbike parking.

Comfortable beds, warm blankets and good wifi. Was very quiet throughout the night.

Very close to town, easy walk to any and all shops.

Warm shower.

Would definitely stay again.

2026-02-08 • via Nuitee
G
GABRIEL • family_with_children • mx
7
Bien
Pros:

Como ya respondi en la encuesta, precio, atencion, limpieza y ubicacion. Confort falla a consecuencia de colchones de mal a peor en habiitacion doble, se salvo el asunto por las buenas toallas. Ya me canse de escribir. No voy a seguir para que su plataforma reciba mi comentario, que lata booking.com

Cons:

Ruido de personal gritando abrir porton de acceso por la noche. Personas con musica alta por la noche. Ya me canse de escribir. No voy a seguir para que su plataforma reciba mi comentario, que lata booking.com

2026-01-19 • via Nuitee
S
Santos Palma • family_with_children • mx
10
Confort ,cercanía, limpieza atención
Pros:

Ubicado a unas cuadras del centro ,relación precio calidad lo vale ,tiene lo básico, agua ,luz ,wifi ,tv,cómodas las habitaciones, todo bien

Cons:

Probablemente ruido ,habian unas personas o huéspedes en camionetas que hiceron un poco de ruido como 6am ,pero nada en temas del hotel

2026-01-13 • via Nuitee
U
Ubaldo • family_with_children • mx
10
2026-01-09 • via Nuitee
D
Dulce M • family_with_children • us
10
2026-01-09 • via Nuitee
A
Altaira • family_with_children • mx
10
Solo un poco más de inmobiliario
Pros:

El silencio y tranquilidad

Cons:

Que no hubiera alguna silla y mesitas

2026-01-03 • via Nuitee
F
Frida • family_with_children • mx
7
2025-12-29 • via Nuitee
S
Selva • family_with_children • mx
6
Pros:

Atención del personal y costo.

Cons:

Demasiado ruido de autos a toda hora sobre todo los internos , podrían utilizar por la noche la otra entrada para evitar molestar el descanso de los que ya duermen.

2025-12-29 • via Nuitee
P
Philippe • family_with_children • be
1
Pros:

Rien

Cons:

Le fait que la propriétaire est fait du surbooking et nous ait mis dans un autre hôtel que prévu la Posada plutôt que l'hôtel le fait que on ait eu un lit king size au lieu de deux lit double comme prévu dans la réservation booking, le fait que le Wi-Fi ne fonctionnait pas bien le fait qu'il y avait beaucoup de bruit juste en dehors de la chambre, le fait que le lit n'est pas confortable

2025-12-29 • via Nuitee
O
Ocampo • family_with_children • mx
8
Pros:

La ubicación es buena

2025-12-28 • via Nuitee
P
Prado • family_with_children • mx
8
Pros:

La ubicación

Cons:

No funcionó la TV y no fueron al día siguiente a arreglarlo

2025-12-26 • via Nuitee
C
Castro • family_with_children • mx
10
2025-12-22 • via Nuitee
C
Castro • family_with_children • mx
10
Pros:

La atención del personal siempre atentos y cordiales, resolutivos

2025-12-22 • via Nuitee
F
Figueroa • couple • mx
10
Confort
Pros:

La habitación muy comoda

Cons:

Todo bien

2025-12-17 • via Nuitee
M
Mantas • extended_group • lt
7
Alright for a short stay
Pros:

Good location, place to park a car

2025-10-30 • via Nuitee
A
Adriana • family_with_children • mx
8
Pros:

La ubicacion

Cons:

Las colchas o sábanas muy sencillas

2025-10-14 • via Nuitee
R
Rodriguez • couple • mx
10
2025-10-11 • via Nuitee
A
Ana Carmen • solo_traveller • mx
7
VIAJE EXPRÉS
Pros:

Cercanía a la Peña.

Cons:

Las camas estaban duras y faltan cobijas en época de frío.

2025-10-01 • via Nuitee
C
Carlos vladimir • family_with_children • mx
10
Pros:

Son muy amables , espacio seguro , tranquilo accesibilidad.. claro que volvería a hospedar en el hotel

Cons:

Todo bien sin problemas

2025-09-20 • via Nuitee