Ayelen Express

Hotels
8 (42 reviews)
Vicuña Mackenna 2410 , Calama , cl

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Free

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Room service
Terrace
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Professional service
Well-equipped room
Good location
Cons:
Unpleasant odors
Limited room views
Coffee quality

Categories

Cleanliness
7.58
The room had all necessary amenities, but there was an unpleasant odor from the kitchen.
Service
9.05
The reception staff were very professional and welcoming.
Location
8.59
Good location but some rooms have limited views.
Room Quality
7.04
The assigned room had limited natural light and some odor issues.
Amenities
8.07
The room was well-equipped.
Value for Money
8.03
Price adjusted after complaint, but initial charge was unexpected.
Food and Beverage
7.58
Breakfast offered coffee powder instead of real coffee.
Overall Experience
8.05
Overall a good stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:45

Property Description

Convenient Accommodations
Ayelen Express in Calama provides comfortable rooms with free WiFi, private bathrooms, and cable TV. Wake up to a complimentary breakfast during your stay.

Exceptional Services
Enjoy round-the-clock assistance at the 24-hour front desk and take advantage of amenities like the shared lounge, tour desk, and ironing service. Plus, benefit from free parking on-site.

Prime Location
With El Loa Airport just a 15-minute drive away and Calama Bus Station nearby, Ayelen Express offers easy access for travelers. Explore the attractions with Chiu Chiu only a 25-minute drive from the property.

Book your stay at Ayelen Express now for a hassle-free and enjoyable experience!

Important information:

All Chilean citizens, resident foreigners and foreigners must pay an additional fee (IVA) of 19%. Rates and additional fees must be paid in local currency.
This additional fee (IVA) is not included in the hotel rates.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8
Based on 42 reviews
Cleanliness: 7.58
Service: 9.05
Location: 8.59
Room Quality: 7.04
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 7.58
Overall Experience: 8.05
J
Juan • solo_traveller • cl
9
muy buena las dos veces quefui
Pros:

LA ubicacion y lo no tradicional

Cons:

nada

2026-05-21 • via Nuitee
K
Karin • solo_traveller • gb
6
"Express" option only.
Pros:

The free breakfast: good choice of savoury and sweet, even if they make it complicated as you have to use your own tongue which gets messy.

Cons:

The room with a wall view and the receptionist lying about not having other rooms available when the website stated otherwise.
The tiny bed linen that made us sleep on a bare mattress.
The dark room decor in an already dark room.
The noise of the parking shutter.
One towel only was given for two people and a single half used shampoo.

2026-05-18 • via Nuitee
G
Guilherme • couple • br
7
2026-05-17 • via Nuitee
V
Vargas • solo_traveller • cl
8
Buen servicio y recomendable
Pros:

Cómoda la habitación, ducha excelente

Cons:

El café del desayuno es instantáneo, de baja calidad

2026-05-16 • via Nuitee
J
JoseLuisRollano • solo_traveller • cl
8
2026-05-10 • via Nuitee
R
rrivera • solo_traveller • cl
9
2026-05-02 • via Nuitee
L
Lucas Andres • solo_traveller • cl
8
2026-04-29 • via Nuitee
J
Juan Francisco • family_with_children • cl
9
Pros:

limpio

Cons:

estacionamiento

2026-04-25 • via Nuitee
G
Gonzalo • solo_traveller • cl
10
2026-04-22 • via Nuitee
S
Selma • couple • fr
4
Très trop simple au vu du prix
Pros:

Rien en particulier mais le service était le seul truc assez bien!

Cons:

Le petit déjeuner très TRÈS basic et l’absence de fenêtre (donne sur un mur 🤔??) au point qu’il faisait trop chaud et il n’y avait aucune aération

2026-04-17 • via Nuitee
Y
Yohana • solo_traveller • ve
8
Pros:

El hotel está bien para estancias cortas, las habitaciones limpias y el servicio de las personas que trabajan allí fue excepcional. Wifi siempre funcional, buena limpieza, solo mejoraría la ventilación de las habitaciones ya que la que me tocó daba hacia un muro.

Cons:

Ventilación de la habitación puede mejorar.

2026-04-16 • via Nuitee
G
Griselda • extended_group • ar
10
Muy buena estadía
Pros:

El desayuno estuvo muy bueno. La ubicación del hotel es muy buena.

Cons:

A la hora del desayuno, la cocina estaba cerrada

2026-04-05 • via Nuitee
M
Miguel • solo_traveller • cl
10
Good
Pros:

Clean

Cons:

No available parking in the building

2026-03-26 • via Nuitee
M
Marcelo • solo_traveller • cl
4
2026-03-24 • via Nuitee
C
Christian • solo_traveller • cl
8
2026-03-23 • via Nuitee
P
Patricio Ordenes • solo_traveller • cl
10
Estacionamiento
Pros:

Las instalaciones en general y la cordialidad del personal

Cons:

Un poco chico el estacionamiento

2026-03-20 • via Nuitee
J
JOSE MANUEL • solo_traveller • cl
6
Pros:

Buena relación precio/calidad

Cons:

Habitaciones precarias.

2026-03-14 • via Nuitee
D
Daniela-DS • couple • br
10
2026-03-14 • via Nuitee
J
Jorge • solo_traveller • cl
10
2026-03-04 • via Nuitee
J
JUAN EDUARDO • solo_traveller • cl
10
2026-02-26 • via Nuitee