Cat Ba Xanh Spring Garden Hotel

Hotels
8.9 (1620 reviews)
43 Đường 1/4 , Cat Ba , VN

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Breakfast could improve
Some facilities need maintenance

Categories

Cleanliness
8.73
The room was very clean, and the bathroom/shower was spacious and clean, contributing to a positive overall impression.
Service
9.2
Staff were friendly, helpful, and efficient, assisting with bookings and services throughout the stay.
Location
8.94
The hotel is conveniently located close to ferry terminals and good dining options as well as key attractions.
Room Quality
8.69
Rooms were described as clean and comfortable, although some guests felt they could be slightly small.
Amenities
8.82
The hotel provided good amenities including laundry service, rentals, and information for tours.
Value for Money
9.08
Guests found the pricing reasonable, especially for the services and quality they received.
Food and Beverage
8.63
The breakfast options were decent, but there was slight criticism regarding variety.
Overall Experience
9.1
Overall satisfaction was high, with many aspects of the stay being highly rated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:20

Property Description

Stunning Views and Comfortable Rooms
Enjoy breathtaking city views and relax in air-conditioned rooms with free WiFi and private bathrooms.

Delicious Dining Options
Indulge in Korean, Seafood, and Sichuan cuisine at the on-site restaurant, with options for vegetarians, dairy-free, and vegans.

Explore the Surrounding Area
Take advantage of hiking and cycling opportunities, or rent a bike to visit nearby attractions such as Cat Co 2 Beach and Ben Beo Harbour.

To experience luxury and convenience at Cat Ba Xanh Spring Garden Hotel, book your stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 1620 reviews
Cleanliness: 8.73
Service: 9.2
Location: 8.94
Room Quality: 8.69
Amenities: 8.82
Value for Money: 9.08
Food and Beverage: 8.63
Overall Experience: 9.1
H
Haytham • couple • gb
10
2026-11-06 • via Nuitee
I
Isabel • couple • es
2
Hotel muy muy justo
Cons:

En la habitación nos encontramos una cucaracha y un cienpies, es algo que da mucho asco cuando te hospedas en un sitio.
El desayuno malísimo. Y la recepcionista Emma queria ser maja, pero hacia demasiadas preguntas y te hacia sentirte demasiado incomodo.

2026-11-06 • via Nuitee
F
Frederic • couple • fr
6
2026-11-06 • via Nuitee
E
Emelie • couple • de
6
An okay choice for a short stopover or transition (like before a cruise) thanks to the great staff and breakfast, but I
Pros:

- Super friendly and helpful staff: Always checked in, offered tips, and made sure we had everything we needed.
- Spacious room: Offered plenty of space.
- Great breakfast: Really good variety of options.
- Ideal for scooter rentals: Perfect location if you plan to get around by scooter.

Cons:

- Thin walls / Noise: Woke up multiple times at night due to voices and doors slamming in the hallway.
- Tiring location: Situated on a steep hill and a bit far from the beach.
- No swimming pool: Turned out to be a drawback during the stay.
- Very hard bed: Comfortable sleep was a bit compromised.
- Dated bathroom: Old-fashioned, though functional enough to live with.

2026-11-05 • via Nuitee
M
Maxim • solo_traveller • fr
10
2026-11-05 • via Nuitee
A
Ana Brendaly • family_with_children • de
10
A Wonderful Stay – 5/5 Stars! Highly Recommended!
Pros:

I had a truly wonderful and relaxing stay at this hotel in Cat Ba. The hotel is lovely, very clean, cosy, and offers beautiful views of the sea on one side and the beach and surrounding mountains on the other.

A little tip for future guests: The hotel is located up on a hill, so I would recommend arranging transportation when arriving, especially if you are travelling with luggage. The distance might not seem far at first, but walking uphill with suitcases is a different story! The hotel staff are happy to assist with this, so don't hesitate to ask.

I would especially like to mention Emma at reception. She is an absolute gem! Always smiling, incredibly kind, attentive, and genuinely helpful. No matter what question or request I had, she was always there to help and made sure I felt comfortable throughout my stay. If excellent customer service had a face, it would definitely be Emma's! The hotel is truly lucky to have someone like her on their team.

Regarding breakfast, I heard from some longer-term guests that the selection tends to be the same every day. Personally, I only stayed for two nights, so this didn't bother me at all. And even if you stay longer, Cat Ba has plenty of other places where you can enjoy something different for breakfast. This certainly wouldn't be a reason for me not to recommend the hotel.

What I appreciated most was how peaceful, comfortable, and relaxing the entire stay was. After experiencing several accommodations in Vietnam that weren't particularly suitable for relaxing and unwinding, this hotel was a very welcome change.

Overall, a fantastic experience and absolutely worth 5 out of 5 stars! I would definitely recommend this hotel and would happily stay here again. Thank you, especially Emma, for making my stay so enjoyable!

2026-11-05 • via Nuitee
N
Nikol • solo_traveller • cz
9
2026-11-04 • via Nuitee
R
Rupert Arnold • family_with_children • de
9
2026-11-04 • via Nuitee
P
PRANTIK • family_with_children • in
9
Pros:

Emma helped us out with planing the entire day and also with our transit to Hanoi. Amazing energy.

Also the place is a 5 min walk to the main market so everything is pretty close by.

2026-11-04 • via Nuitee
S
Severine • extended_group • fr
4
Ne vaut pas le détour ni son prix
Pros:

Emma accueil avec le sourire à la réception
L’emplacement, un peu retiré de l’agitation des commerces en front de mer mais accessible à pied attention toutefois ça monte pour le retour
Sinon opter pour les voiturettes moyennement quelques centaines de dôngs !

Cons:

Attention Linda la manager pas agréable ni commerçante. Ne réservez surtout pas de transfert par son biais avant votre arrivée car même si vous n’aviez rien signé ni payé refus catégorique d’annuler en dernière minute et menacé d’appeler la police !!!!
Pas de paiement en CB possible et pas averti avant
Le petit déjeuner bof bof
Bruyant et très mal insonorisé
Dommage que la terrasse sur le toi, il n’y’ est personne pour servir et pas nettoyee

2026-11-02 • via Nuitee
S
Sandra • solo_traveller • au
10
It was lovely to come back to the attractive room at Xanh Springs. Very good service & homely place
Pros:

The room had very nice decor with comfy beds. The location was also good, a tad out of the hustle and bustle, but still close to town. Helpful staff.

2026-11-02 • via Nuitee
S
Sofia • couple • pt
8
2026-11-01 • via Nuitee
L
Luis Angel • couple • es
9
2026-11-01 • via Nuitee
V
valentina • family_with_children • it
8
Buon soggiorno a Catba
Pros:

L hotel era in una salita più o meno nel centro del paesino, 5 minuti a piedi dal centro. Lo staff gentilissimo e disponibile a dare informazioni ed aiutarci quando è andata via la corrente.
Abbiamo lasciato le valigie in una stanza quando siamo andati a fare una escursione.
Stanza grande, due letti matrimoniali a mio avviso molto comodi anche se con materasso rigido. Colazione sempre migliorabile

Cons:

Buon rapporto qualità prezzo

2026-10-31 • via Nuitee
L
Lydie • couple • fr
6
Efforts can be done
Pros:

The lady at the counter was very friendly.

Cons:

Room was not very clean and breakfast buffet had not many choices.

2026-10-31 • via Nuitee
L
Lyz • couple • fr
9
Vraiment top cett île
Pros:

L’emplacement et le personnel

Cons:

La coupure de courant le matin du départ !

2026-10-31 • via Nuitee
E
Erell • couple • fr
10
2026-10-30 • via Nuitee
D
David • solo_traveller • za
7
Pros:

Breakfast mediocre; front desk reception terrific; very helpful arranging a tour; great advice

Cons:

No TV; shower uneven hot water.

2026-10-29 • via Nuitee
E
Ethan • couple • gb
10
Unbeatable hospitality, delicious pancakes, and serene island vibes
Pros:

We could not have asked for a better stay on Cat Ba Island. Cat Ba Xanh is clean, charming, and situated in a quiet green enclave. Our room had comfortable beds, great AC, and a scenic balcony facing the limestone cliffs. The owner and his family are genuinely wonderful hosts. They helped us organize our Lan Ha Bay cruise, sorted out our laundry, and booked our onward transport with zero hassle. The banana pancakes at breakfast were the best we had in Vietnam! We would return in a heartbeat. The local tips we received made exploring Cat Ba so easy, enjoyable, and completely stress-free. The approach lane is quiet at night with soft lighting, so having a phone torch when walking back after dinner is helpful.

2026-10-28 • via Nuitee
M
Madeline • couple • au
10
Top-notch cleanliness, comfortable beds, and unforgettable boat trip
Pros:

Our three days at Cat Ba Xanh were wonderful. The property is peaceful, clean, and green, offering a wonderful escape from urban hustle. The room was spacious, the bed was very supportive, and the air conditioning worked quickly. The host booked a private boat tour for us through Lan Ha Bay that was simply magical. We also rented scooters directly from the hotel to explore the national park. Breakfast was delicious, with great eggs and fresh coffee. The staff’s kindness made a big impression on us! The front desk staff always greeted us with big smiles and made sure we had cold water before heading out. The balcony door should be kept closed at dusk to prevent evening garden bugs from flying towards the bedroom light.

2026-10-28 • via Nuitee