Cat Ba Xanh Spring Garden Hotel

Hotels
8.9 (1620 reviews)
43 Đường 1/4 , Cat Ba , VN

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Breakfast could improve
Some facilities need maintenance

Categories

Cleanliness
8.73
The room was very clean, and the bathroom/shower was spacious and clean, contributing to a positive overall impression.
Service
9.2
Staff were friendly, helpful, and efficient, assisting with bookings and services throughout the stay.
Location
8.94
The hotel is conveniently located close to ferry terminals and good dining options as well as key attractions.
Room Quality
8.69
Rooms were described as clean and comfortable, although some guests felt they could be slightly small.
Amenities
8.82
The hotel provided good amenities including laundry service, rentals, and information for tours.
Value for Money
9.08
Guests found the pricing reasonable, especially for the services and quality they received.
Food and Beverage
8.63
The breakfast options were decent, but there was slight criticism regarding variety.
Overall Experience
9.1
Overall satisfaction was high, with many aspects of the stay being highly rated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:20

Property Description

Stunning Views and Comfortable Rooms
Enjoy breathtaking city views and relax in air-conditioned rooms with free WiFi and private bathrooms.

Delicious Dining Options
Indulge in Korean, Seafood, and Sichuan cuisine at the on-site restaurant, with options for vegetarians, dairy-free, and vegans.

Explore the Surrounding Area
Take advantage of hiking and cycling opportunities, or rent a bike to visit nearby attractions such as Cat Co 2 Beach and Ben Beo Harbour.

To experience luxury and convenience at Cat Ba Xanh Spring Garden Hotel, book your stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 1620 reviews
Cleanliness: 8.73
Service: 9.2
Location: 8.94
Room Quality: 8.69
Amenities: 8.82
Value for Money: 9.08
Food and Beverage: 8.63
Overall Experience: 9.1
R
Raquel • couple • es
8
Pasable para el precio que tiene
Pros:

El personal era muy amable, Emma ha sido un amor en todo momento y nos ha ayudado mucho, siempre con una sonrisa. Nos cogimos con ellos el tour en barco por Lan Ha bay y estuvo muy bien. La cama es cómoda y la ubicación está bien.

Cons:

La limpieza de la habitación. No estaba súper sucia, pero las paredes estaban amarillas y tenían como marcas de bichitos y las sábanas estaban también un poco amarillentas.

2026-09-19 • via Nuitee
L
Lisa • couple • nl
8
Fijn verblijf, vriendelijk personeel
Pros:

Erg lief personeel. Prijs kwaliteit is echt perfect.

Cons:

Het kon schoner, hier en daar wat stof/spinnenweb aan de muren.

2026-09-18 • via Nuitee
A
Arnoud • extended_group • nl
5
Goede locatie, zeer behulpzaam personeel, slechte hygiëne.
Pros:

Bijzonder behulpzaam personeel. Goede laundry-service. Goed ontbijt.

Cons:

Het was niet schoon en onze kamer was ook niet schoongemaakt ondanks die afspraak.
En minder faciliteiten ivm laag seizoen.

2026-09-16 • via Nuitee
Q
Quentin • couple • fr
7
Pros:

Le confort et l’emplacement

Cons:

Le petit déjeuner est à revoir… les plats sont froids et peu variés

2026-09-14 • via Nuitee
C
Carassou • solo_traveller • fr
10
2026-09-14 • via Nuitee
S
Stephen • solo_traveller • gb
6
Pros:

Friendly staff, room clean.

Cons:

TV not working at time of visit and breakfast not much variety.

2026-09-13 • via Nuitee
A
Alvaro • solo_traveller • es
7
2026-09-11 • via Nuitee
A
Andrei • solo_traveller • pl
9
Polecam
Pros:

Obsługa hotelu jest naprawdę świetna! Szczególnie pani Emma jest bardzo miła i pomocna!
W pokojach jest czysto. Codziennie są wymieniane ręczniki i jest donoszona woda. Hotel udostępnia ręczniki na plażę oraz nakrycie głowy.
Jest dostępny taras na dachu.
Jest klimatyzacja.
Lokalizacja jest okej. Miasteczko jest dość małe, można śmiało wszędzie dotrzeć na pieszo.

Cons:

Śniadanie mogłoby być lepsze.

2026-09-11 • via Nuitee
T
Thanh Huong • family_with_children • vn
6
2026-09-10 • via Nuitee
C
Chi Hung • solo_traveller • hk
10
Pros:

Emma 親切、主動，提供很多合用的旅遊資料、並安排了很多合適旅程，非常愉悅在 Sapa 的幾天旅程、非常感謝。

Cons:

早餐時的小飛飛有點干擾！

2026-09-09 • via Nuitee
L
Linh • family_with_children • vn
8
2026-09-09 • via Nuitee
D
Denis • solo_traveller • fr
9
Pros:

Emma is particularly helpful. A big thank you to her

2026-09-08 • via Nuitee
Z
Zephyr • solo_traveller • ch
9
Pros:

The receptionist was so helpful and welcoming, the room was clean, big and comfortable, the hotel overall was great and I was very happy with everything.

Cons:

Nothing, it was great.

2026-09-04 • via Nuitee
I
Ilaria • solo_traveller • au
10
2026-09-03 • via Nuitee
G
garbiñe • solo_traveller • es
7
2026-09-03 • via Nuitee
M
Michael • family_with_children • de
7
2026-09-03 • via Nuitee
B
Buif • couple • vn
2
thoải mái, phòng khách sạn tệ so với giá tiền
Pros:

gần khu trung tâm

Cons:

ko phù hợp giá tiền, tệ, chỗ để xe chật hẹp

2026-09-02 • via Nuitee
S
sebastien • solo_traveller • fr
8
2026-09-02 • via Nuitee
H
Hanna • couple • gb
8
Pros:

The location is good and the manager is super friendly!

2026-09-01 • via Nuitee
N
Nguyen • solo_traveller • vn
9
Pros:

Nói chung là ok nhân viên nhiệt tình.Đuicwj cái 2 giường đôi to thỏa mãi.Chăn ga sạch sẽ.Có ăn sáng đầy đủ.

2026-09-01 • via Nuitee