Napier Heritage By Velvet Hotels

Hotels
8.6 (573 reviews)
Lilly Street Lilly Street, Fort Cochin , Cochin , IN

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice amenities
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
7.99
Multiple mentions of hygiene issues and dirty rooms.
Service
9.46
Several reviews praised staff for being hospitable and helpful.
Location
9.5
Frequently noted as a strong point of the hotel.
Room Quality
7.45
Issues with room darkness and cleanliness mentioned; some found rooms basic.
Amenities
8.98
Facilities like the pool and breakfast noted positively, but some improvements needed.
Value for Money
7.94
Concerns about high price compared to quality, particularly with room conditions.
Food and Beverage
8.49
Breakfast generally seen as acceptable, with some limitations in offerings.
Overall Experience
8.96
Overall satisfactory experience with a few drawbacks in cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 01:02

Property Description

Historic Location
Napier Heritage, nestled in the heart of Cochin, is a charming 4-star hotel just steps away from Fort Kochi Beach and Kochi Biennale. Immerse yourself in the rich history and culture of the area while enjoying modern comforts.

Luxurious Amenities
Indulge in luxury with air-conditioned rooms featuring a range of amenities including a flat-screen TV, minibar, and a private balcony offering stunning pool views. The hotel also provides free WiFi, room service, and a 24-hour front desk for your convenience.

Nearby Attractions
Explore the vibrant neighborhood surrounding Napier Heritage, with popular attractions like the Indo-Portuguese Museum, St. Francis Church Kochi, and Santa Cruz Cathedral Basilica just a stone's throw away.

Experience the perfect blend of history and luxury at Napier Heritage. Book your stay now to create unforgettable memories in Cochin.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.6
Based on 573 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 7.45
Amenities: 8.98
Value for Money: 7.94
Food and Beverage: 8.49
Overall Experience: 8.96
A
Ananthakrishnan • solo_traveller • de
3
Cons:

I booked two Premium Rooms and one Dutch Room. Unfortunately, the experience did not match my expectations.

There was no regulator knob to control the fan speed, which was quite inconvenient.

The mirrors in the washrooms were not properly clean.

Most importantly, the Dutch Room was a major disappointment. The difference between the pictures/expectations and the actual room was significant.

Overall, the rooms did not live up to the expectations created by the pictures and description on the booking platform.

2026-09-14 • via Nuitee
N
Nivedita • solo_traveller • in
7
Can find better options in Fort Kochi
Pros:

Location was bang in the centre and very convenient to all the sightseeing and restaurants. Very easy to find autos, taxis. Staff also helped with finding us a taxi to Alleppey

Cons:

Breakfast was very basic.
The fan and AC wasn't functional and room wasnt ventilated. It was very uncomfortable and we couldn't sleep the whole night as it was very hot and humid. AC was on but wasnt working properly. Staff should have checked all this.
That's why we didnt return on our final leg of trip here even after booking and paying

2026-09-14 • via Nuitee
S
Shamna K • couple • in
9
Pros:

Convenience to destinations

Cons:

Aesthetically pleasing

2026-09-10 • via Nuitee
C
Christepher • extended_group • in
10
Pros:

Staff are very friendly and good atmosphere

Cons:

Everything ok

2026-09-09 • via Nuitee
A
A. Thilaga • solo_traveller • in
10
2026-09-09 • via Nuitee
B
bhaduri • solo_traveller • in
10
Pros:

Pool and the architecture

Cons:

The bed quality.

2026-09-08 • via Nuitee
M
Mohamed • solo_traveller • in
9
2026-09-07 • via Nuitee
C
Chithra • family_with_children • in
2
2026-09-06 • via Nuitee
L
Luv • couple • in
4
Cons:

Water was not coming in the morning for hours which impacted our schedule.

Also, a rat was found inside the swimming pool when we were in it.

The above two instances spoiled our stay.

2026-09-06 • via Nuitee
C
Chithra • family_with_children • in
10
2026-09-05 • via Nuitee
J
Jalpa • couple • in
10
Pros:

Wonderful experience very good staff service ambience and very clean and comfy

2026-09-05 • via Nuitee
L
Leander • solo_traveller • in
9
2026-08-31 • via Nuitee
N
Natesan • couple • in
10
2026-08-29 • via Nuitee
S
Sukumaran • couple • in
8
2026-08-29 • via Nuitee
N
Natesan • extended_group • in
10
2026-08-29 • via Nuitee
R
Raj • solo_traveller • in
4
Pros:

Location is good

Cons:

The room allocated to us was opposite to reception..
Can't sleep properly because of disturbance..

2026-08-27 • via Nuitee
B
Balu • extended_group • in
8
2026-08-18 • via Nuitee
R
Ranjit • solo_traveller • ae
9
2026-08-17 • via Nuitee
D
Dhanaraj • solo_traveller • in
10
Wonderful experience
Pros:

We had an wonderful experience and stay at napier heritage by velvet hotels we really enjoyed our stay here.

Cons:

No negative reviews here you will enjoy here

2026-08-16 • via Nuitee
A
Archana • family_with_children • ae
5
Our room and the facilities were nice, but unfortunately, we had a very bad experience with the service. Our train was
Pros:

Room and Facility are nice

Cons:

Staff attitude and lack of communication

2026-08-15 • via Nuitee