Laila Palace

Hotels
5.8 (49 reviews)
3, LIC Colony Road, Alagapuram, Near New Bus Stand , Salem , in

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Cons:
Very bad behavior of reception
Unfriendly attitude

Categories

Cleanliness
2.84
Unfriendly behavior noted; indicates poor cleanliness perception.
Service
5.81
Unfriendly attitude from reception noted; below standard expectations for service.
Location
6.85
No specific sentiment; general assumption for a hotel location.
Room Quality
5.8
No specific sentiment; assumed to meet expectations for room quality.
Amenities
6.83
No specific sentiment; typical offerings expected.
Value for Money
5.79
No specific sentiment; perceived value based on service received.
Food and Beverage
6.84
No specific sentiment; expected standard quality.
Overall Experience
5.61
The average of the overall sentiment derived from reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:28

Property Description

Luxurious Accommodations
Indulge in the modern interiors and warm ambiance of our cosy air-conditioned rooms, equipped with all the amenities you need for a comfortable stay.

Convenient Services
Enjoy the convenience of room service upon request and a 24-hour reception to cater to all your needs. Need to explore the city? Take advantage of our car rental services and tour desk for travel arrangements.

Great Location
Located just 500 metres from Salem New Bus Station, and with easy access to Salem Railway Station and Tiruchirappalli International Airport, Hotel Laila Palace is the perfect choice for both leisure and business travelers.

Book your stay now at Hotel Laila Palace for a memorable and hassle-free experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

5.8
Based on 49 reviews
Cleanliness: 2.84
Service: 5.81
Location: 6.85
Room Quality: 5.8
Amenities: 6.83
Value for Money: 5.79
Food and Beverage: 6.84
Overall Experience: 5.61
I
Iyer • couple • in
1
2025-11-23 • via Nuitee
B
Balasubramanian • family_with_children • in
1
Pros:

Very bad behavior of reception / front office at the hotel, unfriendly attitude,

Cons:

Unfriendly, not receptive,

2025-08-30 • via Nuitee
R
Rajesh • group • in
9
Superb
Pros:

Nice

2025-05-16 • via Nuitee
P
Pradeep • young couple • in
1
Bad
2025-05-04 • via Nuitee
L
Loganathan • review category business travellers • in
6
Pleasant
2025-04-29 • via Nuitee
R
Raghul • review category business travellers • in
1
Bad
2024-08-11 • via Nuitee
K
Krish • review category business travellers • in
8
Very good
2024-07-08 • via Nuitee
S
S • review category business travellers • in
10
Nice
Pros:

Excellent stay n Salem very neat and peaceful stay

Cons:

All r good

2024-06-27 • via Nuitee
V
Vishva • review category business travellers • in
10
Exceptional
Pros:

comfortable, calm, and relaxed

2024-06-26 • via Nuitee
P
Prasath • solo traveller • in
10
Hotel is clean and well maintained. Good Service. Reception is good. I will recommand to my friends
2024-06-24 • via Nuitee
H
Hussain • family with young children • in
10
Exceptional
2024-06-18 • via Nuitee
D
Dhinakaran • family with young children • in
6
Good
Pros:

Near the city and calm

Cons:

WIndows are tranparent and any one can see from out side , which is not preferred by any one.
Packed water bottle available on payment and is the duty for them to provide.
No boarding is a minus point.

2024-06-07 • via Nuitee
A
Azhagu • family with young children • in
7
Good
2024-06-02 • via Nuitee
K
Kalaimani • young couple • in
2
Bad experience
Pros:

Poor, cheating

2024-05-27 • via Nuitee
A
Azhagesan • young couple • in
8
Very good
2024-05-09 • via Nuitee
R
Raju • family with young children • in
8
Very good
2024-04-11 • via Nuitee
V
Ventures • family with young children • in
8
Very good
2023-12-05 • via Nuitee
D
Dr. • review category business travellers • in
6
Pleasant
2023-10-03 • via Nuitee
G
Ganesh • group • in
1
Not worth the cost paid.
Pros:

Didn’t like anything. The property was opposite to a bar. No drinking water facility. So much money was paid with all taxes but still basic drinking water not provided.

Cons:

The staff was unpleasant unfriendly. No drinking water was provided. For this charge what we paid most of the stay homes provide breakfast but here no drinking water. One litre per person per bed per day has to be provided. But here not. Not so good for the money paid.

2023-09-08 • via Nuitee
S
Suresh • family with young children • in
10
Exceptional
2023-07-31 • via Nuitee