Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent amenities
Cons:
High parking fee
Some rooms are small

Categories

Cleanliness
9.08
Consistently mentioned as clean throughout the reviews.
Service
9.55
Staff are frequently described as very helpful and friendly.
Location
9.09
Perfect location for exploring Sofia, close to Vitosha Boulevard.
Room Quality
8.54
Rooms were described as basic but comfortable, with some mentioning smaller room sizes.
Amenities
9.07
Excellent breakfast options and enjoyable happy hour.
Value for Money
8.53
Positive sentiment, but some mention of high parking fees.
Food and Beverage
9.08
Breakfast was praised for variety and quality.
Overall Experience
9.05
Guests expressed high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:52

Property Description

Historical Building Charm
Art 'Otel, nestled in the heart of Sofia, offers a unique stay in a historical building. Close to the bustling business district and the famous Vitosha Street, guests can enjoy the perfect blend of history and modernity.

Convenient Location
Located near key landmarks such as the Palace of Culture and the Mall of Sofia, Art 'Otel provides easy access to the city's main attractions. With NDK Metro Station just 500 meters away, exploring Sofia is a breeze for our guests.

Accessible Amenities
From private parking to proximity to the airport and bus station, Art 'Otel ensures a seamless travel experience. Book your stay now and immerse yourself in the rich culture and convenience that our hotel has to offer.

Important information:

Please note that the credit card with which the reservation was made must be presented upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 1882 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.09
Room Quality: 8.54
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.05
M
María Dolores extended_group es
8
Hotel cómodo para visitar unos días Sofía
Pros:

La ubicación y su personal

2026-08-08 via Nuitee
S
Steinhart A solo_traveller bg
7
In desperate need of massive renovation
Pros:

It used to be very nice hotel, the location is great at the heart of the City next to everything, nice breakfast extremely polite and kind employees.

Cons:

Unfortunately the hotel declined significantly in recent years, maintenance is not good many things need to be replaced, even though relatively it is clean the feeling is not so great.

2026-08-06 via Nuitee
עליזה מאירי solo_traveller il
5
Pros:

המיקום מעולה

Cons:

לא היו מים חמים
השטיחים מרופטים
הכל ישן ומוזנח

2026-08-04 via Nuitee
L
Linus couple ke
10
Memorable stay
Pros:

Kind and helpful staff, closeness to the city centre, happy hour cocktails and the art deco within the premises

Cons:

The storage space outside the rooms on the 4th floor

2026-08-02 via Nuitee
M
MOISES couple es
9
2026-08-02 via Nuitee
ארנון family_with_children il
10
אם אשוב לסופיה אחזור למלון הזה
Pros:

המלון ממוקם ממש קרוב לשדרות ויטושה והיתרון הגדול שלו שהוא ברחוב צדדי ושקט. ארוחת הבוקר מגוונת וטובה. הצוות פשוט מדהים. פאם פקידת הקבלה פשוט מדהימה, כל הזמן דאגה לנו, כל הזמן ציידו אותנו בבקבוקי מים. יש במלון בשעות הערב happy hour בה מספקים בחינם שתיית אלכוהול, שתייה קלה וכיבוד. בערב האחרון אפילו קיבלנו עוגה. קיבלנו מענה לכל פניה ואף יצאו מדרכם כדי לעזור לנו. הריהוט טיפה ישן אבל המחיר מצדיק את השהייה ואת היחס שקיבלנו. מומלץ מאד.

2026-07-25 via Nuitee
A
Audrey couple fr
9
Séjour agréable
Pros:

Nous avons passé un agréable séjour dans cet hôtel. L’emplacement est impeccable, très bien situé, proche des commodités, tout peut se faire à pied.
Le personnel a été très agréable, le petit déjeuner est copieux et diversifié. L’hôtel est propre et calme.

2026-07-24 via Nuitee
M
margarita solo_traveller il
10
Pros:

Спасибо за гостеприимство
Отель находится с центре
Есть близко метро.
Номер соответствовал ожидания.
Спасибо ПЛАМЕНЕ девушке на стойке регистрации за советы. Приятный приём
За угощения. За завтраком нам то же уделии внимание
Ещё вернемся

2026-07-24 via Nuitee
G
gcannon Couples
10
A true five-star experience
Pros:

This is a great hotel run by wonderful people who go out of their way to make you feel welcome and valued. Toward the end of our stay I asked the woman running the desk if the hotel was a family run business, and if she was the owners' daughter. She laughed and told me that she was not but that they treated everyone as family. They certainly treated us as family, handling our laundry and arranging a ride to the airport at the end of our stay. The hotel itself is in an old building, but the elevator works and the rooms and amenities were excellent. They host an open bar every evening with alcohol, beer, wine, soft drinks and excellent snacks. We were upgraded to a "luxury" room (room 403) upon arrival. It was huge, modern and well equipped. The bathroom was large and had both a large tub and a shower. Plenty of counter space and plenty of water. There was a safe, telephone and television in the room. It had a usable balcony, hot pot and nespresso machine. Breakfast was very good, with lots of choices, a coffee machine and fresh fruit. It is located two short blocks from Vitosha Street, a vibrant pedestrian street loaded with restaurants, bars and shops. It's a great place to sit outside with a beer and watch the world walk by. It's a short walk down Vitosha Street to the metro station and the central market. The metro is tap in/out and very easy to navigate. The central market actually is a modern grocery store, and not a traditional market. The "free" walking tour you can pick up on Vitosha is well worth the tip you'll want to give.

2026-07-23 via Tripadvisor
Галин solo_traveller bg
10
Pros:

Усмихнат персонал, прекрасна закуска, невероятна локация!!!

2026-07-22 via Nuitee
G
Giuseppina extended_group it
10
Consigliatissimo
Pros:

La ragazza alla reception gentilissima e super disponibile, ci ha prese a cuore e aiutato come poteva (check-in anticipato e check-out nel tardo pomeriggio). Ottima colazione internazionale aperta fino alle 10:30 e happy hour molto ricco dalle 18 alle 20 inclusi nel prezzo. Posizione centralissima, si può girare tutta Sofia a piedi. Taxi per l'aeroporto impiega 15 min e costa circa 12 euro. Camera attrezzata di tutto.

2026-07-20 via Nuitee
A
Aleksandar family_with_children rs
9
Sjajno
Pros:

Osoblje i lokacija su sjajni!!

2026-07-20 via Nuitee
N
Nikki solo_traveller gb
9
Great hotel, in a great location.
Pros:

Great choice of breakfast items.
Staff were really friendly and helpful, went out of their way to help you. Gave you ideas of places to go.
A great location just off of the main thoroughfare, so was very central but very quiet.

Cons:

Everything was great, nothing to complain about.

2026-07-19 via Nuitee
A
Ana-Maria family_with_children ro
10
Great place to stay for visiting Sofia, right in the city centre, with all you need, rich breakfast
Pros:

The staff was so friendly and helpful. Gave guidance what to visit, where to eat, she was so kind. Gave bottles of water when we left the hotel (these small details make a huge difference).
It is located centrally very close to the main street.
The breakfast is so delicious and there are lots of options to choose from. One of the richest breakfast I met so far.

Cons:

Some details (eg old sofa from the restaurant) can be changed, some old furniture from the room can be also changed. Legs towel was missing from the bathroom.

2026-07-18 via Nuitee
L
Lida solo_traveller gr
10
Pros:

Very friendly staff. Spacious room, good breakfast. Excellent location

2026-07-17 via Nuitee
J
jelena solo_traveller rs
9
Excellent service, great location
2026-07-17 via Nuitee
M
Miller couple us
9
Nice stay. Good value.
Pros:

Good location. Staff was very helpful and accommodating.

Cons:

All was good.

2026-07-16 via Nuitee
M
MAGLIONE solo_traveller it
10
Pros:

Tutto: personale gentilissimo, colazione ottima e varia, stanza comoda e accogliente, simpaticissimo il free bar pomeridiano, posizione centralissima e carissimo il proprietario. Consigliatissimo.

Cons:

Nulla

2026-07-16 via Nuitee
Y
yuval couple il
10
Pros:

מלון עם אווירה טובה ומשפחתית. פקידות הקבלה מאוד נחמדות עם נכונות לעזור.
החדר המשודרג שקיבלנו היה מרווח עם מרפסת גדולה. הרגשנו בבית. המלון קרוב מאוד לשדרות ויטושה.

2026-07-16 via Nuitee
M
Milos Petkovic solo_traveller rs
10
2026-07-15 via Nuitee