Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent amenities
Cons:
High parking fee
Some rooms are small

Categories

Cleanliness
9.08
Consistently mentioned as clean throughout the reviews.
Service
9.55
Staff are frequently described as very helpful and friendly.
Location
9.09
Perfect location for exploring Sofia, close to Vitosha Boulevard.
Room Quality
8.54
Rooms were described as basic but comfortable, with some mentioning smaller room sizes.
Amenities
9.07
Excellent breakfast options and enjoyable happy hour.
Value for Money
8.53
Positive sentiment, but some mention of high parking fees.
Food and Beverage
9.08
Breakfast was praised for variety and quality.
Overall Experience
9.05
Guests expressed high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:52

Property Description

Historical Building Charm
Art 'Otel, nestled in the heart of Sofia, offers a unique stay in a historical building. Close to the bustling business district and the famous Vitosha Street, guests can enjoy the perfect blend of history and modernity.

Convenient Location
Located near key landmarks such as the Palace of Culture and the Mall of Sofia, Art 'Otel provides easy access to the city's main attractions. With NDK Metro Station just 500 meters away, exploring Sofia is a breeze for our guests.

Accessible Amenities
From private parking to proximity to the airport and bus station, Art 'Otel ensures a seamless travel experience. Book your stay now and immerse yourself in the rich culture and convenience that our hotel has to offer.

Important information:

Please note that the credit card with which the reservation was made must be presented upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 1882 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.09
Room Quality: 8.54
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.05
B
ben • couple • nl
9
Centraal gelegen hotel met heerlijk ontbijt.
Pros:

Zeer centraal gelegen hotel, ruime kamer en een zeer uitgebreid en verzorgd ontbijt. Vriendelijke en behulpzame dame achter de receptie.
Geen hoorbaar verkeer. Op de 4e aardig uitzicht over de daken van Sofia vanaf een klein balkon. Lekker bed!

Cons:

Relatief vrij duur.

2026-09-19 • via Nuitee
S
Stephen • couple • gb
9
A very comfortable stay close to all the main sites. Convenient for supermarket and transport. Very helpful staff.
Pros:

Excellent location, quirky design, spacious room with excellent views. Good breakfast and helpful staff with English spoken in reception.

Cons:

Not much. Shower slow to provide hot water; some fittings a little scuffed.

2026-09-18 • via Nuitee
P
Philip • couple • ro
9
in tranzit
2026-09-18 • via Nuitee
M
Moshe • couple • il
10
Pros:

מיקום מצוין, ארוחת בוקר נהדרת, היחס של הצוות מעולה

2026-09-18 • via Nuitee
B
benoit • couple • fr
8
Pros:

Emplacement idéal pour visiter Sofia

2026-09-17 • via Nuitee
B
Benoit • solo_traveller • be
8
2026-09-17 • via Nuitee
I
Inna • couple • il
10
Спасибо огромное, всегда будем останавливаться только у вас
Pros:

Гостиница в центре города, в тихом месте, чисто, аккуратно, прекрасное обслуживание. Потрясающие девочки Анжела и Диана окружили нас добротой и заботой, удивительные душевные люди, они сделали наше пребывании в Софии не забыванмым

Cons:

Вообще нет такого что не понравилось

2026-09-15 • via Nuitee
M
Marios • family_with_children • gr
8
Με μερικές μικρές διορθώσεις μπορεί να γίνει ο ιδανικός προορισμός για το κέντρο της Σόφιας
Pros:

Η τοποθεσία είναι εξαιρετική. 100 μέτρα από την κεντρική αγορά της οδού Vitosha, 5 - 10 λεπτά με τα πόδια από τα κεντρικά αξιοθέατα της Σόφιας. Το πρωινό, χωρίς να είναι κάτι το μοναδικό, καλύπτει όλες τις ανάγκες και με το παραπάνω. Το ντεκόρ του ξενοδοχείου είναι πολύ ιδιαίτερο, σε κάποιους όμως μπορεί να φανεί υπερβολικό. Υπάρχει χώρος στάθεσμης (μέχρι 6 αυτοκίνητα) επι πληρωμή. Το προσωπικό ήταν φιλικό και εξυπηρετικό.

Cons:

Η κυρία στην υποδοχή, χωρίς να είναι αγενής, σου δημιουργεί μια αίσθηση "επίθεσης". Χρειάζεται λίγο διόρθωση ο τόνος της φωνής και το λεξιλόγιο. Παρότι σε γενικές γραμμές ήταν καθαρό το δωμάτιο, μερικά σημεία (γωνίες, "κρυμμένα" σημεία) ήταν εμφανές ότι δεν καθαρίστηκαν εδώ και πολύ καιρό.

2026-09-15 • via Nuitee
G
Gary • couple • us
10
Splendid hospitality!
2026-09-15 • via Nuitee
G
gündüz • solo_traveller • tr
10
2026-09-14 • via Nuitee
H
Heidi • solo_traveller • fi
8
hotellissa pidetään aina hyvää huolta asiakkaista. Runsas aamupala ja kiva happy hour!
Pros:

Palvelu, ystävällisyys

Cons:

paikka alkaa olemaan vanha

2026-09-14 • via Nuitee
J
Jean • couple • nz
10
Excellent hospitality, assistance and location
Pros:

The hospitality and assistance we received was exceptional. The location excellent. Driving there a little challenging, however worth it.. Would have no hesitation in recommending this hotel.

Cons:

Any small problems were well outweighed by the positives.

2026-09-12 • via Nuitee
N
Naomi • solo_traveller • il
9
2026-09-12 • via Nuitee
V
Vladislav • solo_traveller • rs
10
Came back for a reason, and wasn’t disappointed.
Pros:

I came back to Art’Otel after a very pleasant first stay, and I’m happy to say that my second visit was just as enjoyable. The location is excellent, the hotel is comfortable, and the breakfast and evening happy hour are a lovely touch. Most importantly, the staff are genuinely warm, friendly and attentive, creating an atmosphere that makes you feel very welcome.

Cons:

Nothing really. I came back hoping my first experience wasn’t just good luck, and it turns out it wasn’t.

2026-09-10 • via Nuitee
Y
Yael • solo_traveller • il
10
Pros:

מיקום מצויין במרכז. הצוות היה אדיב ושדרג לנו את החדר.

2026-09-08 • via Nuitee
C
Chiappa • extended_group • it
7
Pros:

la posizione e la gentilezza del personale. Ottima la colazione

Cons:

l'hotel è molto datato, gli spazi comuni sono abbastanza decadenti e la moquette dovrebbe essere tolta. Nella sala colazione c'erano mobili vecchi accatastati credo in attesa di essere smaltiti. L'idea è quella di un hotel molto bello ma 20 anni fa!

2026-09-07 • via Nuitee
B
Blanca María • couple • es
9
Agradable escondite en el centro de Sofía
Pros:

El desayuno es excelente y el servicio muy amable y detallista. El aperitivo de la tarde es toda una sorpresa agradable.

2026-09-05 • via Nuitee
F
FRANCA CECILIA • couple • it
9
Hotel accogliente ed in ottima posizione
Pros:

L'hotel è in una posizione molto centrale, adiacente alla strada pedonale principale di Sofia. La zona è molto tranquilla e silenziosa. Colazione ottima e ricca; inoltre nel pomeriggio offrono l'happy hour con stuzzichini molto buoni,elaborati e ben presentati accompagnati da ottimi vini o coktails. Il proprietario è cordiale ed intrattiene con informazioni.

Cons:

Gli ambienti al piano terra, hall e sala colazione hanno pareti decorate un pò kitsch ma in fondo originali e non disturbano.
Unico problema se si viene con l'auto, il parcheggio. Nelle strade vicine sono a pagamento a ore con un sistema particolare con un app e comunque non si trova posto facilmente; alternativa un parcheggio piccolo all'interno dell'hotel al costo di € 20 al giorno.

2026-09-03 • via Nuitee
B
beniamino • couple • it
9
soggiorno a Sofia
Pros:

hotel in posizione centralissima, in una strada poco trafficata. Arredamento piuttosto datato, ma dignitoso per il soggiorno. Colazione da urlo con dolce e salato in quantità, e musica italiana anni 90 in sottofondo ;-). In generale la reception molto attenta al cliente. No italiano ma ci siamo arrangiati con inglese. Camera molto grande con terrazzino grazie ad un upgrade gratuito. Abbiamo avuto anche un happyhour gratuito e a fine soggiorno ci hanno omaggiato di un dolce e due bottigliette d'acqua. +++++

Cons:

la moquette sul pavimento della camera e alcuni mobili un po' datati

2026-09-02 • via Nuitee
J
Jacques Bounin • solo_traveller • fr
10
Beaucoup de charme dans un lieu très central
Pros:

Excellent accueil individualisé, personnel souriant et multilingue. Service impeccable et renseignements précieux donnés sur la ville et le pays. Immeuble qui a une véritable histoire et qui donne un charme réel au séjour dans des confortables chambres.

2026-08-31 • via Nuitee