Hugo Apartment Hotel

Hotels
9 (4220 reviews)
23 Raatuse , Tartu , ee
+372 5696 6959

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Clean and organized
Cons:
Dirty kitchen utensils
Cold room
Service delays

Categories

Cleanliness
8.39
Several mentions of cleanliness issues, such as dirty cutlery and hair in the sink.
Service
9.36
Generally positive comments about service, although there were some delays in assistance.
Location
9.9
Multiple reviews praised the central and convenient location of the hotel.
Room Quality
8.35
Rooms were noted to be generally comfortable but had some issues like a cold room and shower drainage.
Amenities
8.88
Basic amenities were available, though some guests noted a lack of kitchen supplies.
Value for Money
9.34
Overall, guests felt the hotel provided good value relative to its category.
Food and Beverage
8.39
Generally good breakfast, but mentions of cleanliness issues with utensils.
Overall Experience
9.36
Overall, guests had a very positive experience with the potential for return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:34

Property Description

Prime Location

Located in the heart of Tartu, Hugo Stay Studio Apartments offers a convenient stay near major attractions such as Tartu City Museum and Science Centre AHHAA. With Tartu Cathedral and University of Tartu Natural History Museum just a short distance away, you'll be immersed in the city's rich culture and history.

Comfort and Convenience

Each room at Hugo Stay Studio Apartments is thoughtfully equipped with a desk, kettle, and a private bathroom, ensuring a comfortable and hassle-free stay. Some rooms even feature a kitchen with a stovetop, providing the convenience of preparing your meals just like at home.

Relaxation and Connectivity

Unwind in the hotel's fitness centre, stroll through the garden, or enjoy the fresh air on the terrace. Stay connected with complimentary WiFi throughout the property, making it easy to share your travel adventures with loved ones. Book your stay at Hugo Stay Studio Apartments for a memorable experience in Tartu.

Important information:

Parking is subject to availability due to limited spaces.

Enjoy breakfast without leaving your room, the breakfast package will be waiting for you on the door handle Mon-Fri at 7:00 in the morning and Sat-Sun 08:00
Coffe and tea can make in the roomThis property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 4220 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.9
Room Quality: 8.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
K
Keidi • solo_traveller • ee
10
Pros:

Lemmik koht, kus Tartus viibides ööbida. Kvaliteet on alati tagatud – toad on korralikud ning puhtad. Kööginurk vastab vajadustele. Ükskõik, mis suunas aknad asuvad, on ööbimine rahulik. Küsimuste korral olen alati saanud vastuse kiiresti.

2026-07-25 • via Nuitee
S
Sonia • couple • es
9
Muy cómodo y céntrico
Pros:

Perfecto para una pequeña escapada.
El desayuno es muy bueno. Automatizado , fácil si llegas tarde a hacer el check in

Cons:

Todo perfecto

2026-07-25 • via Nuitee
C
Cecilia • solo_traveller • se
8
Pros:

Cleaning, excellent! Easy to access. Close to cheap parking. Close to restaurants, bars and the river. Our kids (13 + 11) enjoyed the beds. No problems to bring dog.

2026-07-25 • via Nuitee
M
Mairi • solo_traveller • ee
9
2026-07-25 • via Nuitee
A
Andrei • solo_traveller • ee
2
I am extremely disappointed with this experience.
Pros:

I usually do not write long reviews, but in the case of this hotel, I decided to make an exception.
Point 1: What did I like?
There was only one positive aspect: the hotel is relatively new. Unfortunately, that is where the positives end.

Cons:

What didn’t I like? Everything else.
The hotel description does not clearly explain how it operates. On arrival, the main entrance code did not work. A note said to use the courtyard entrance, so late at night I had to search for another way in. The hotel is completely unmanned, and reaching my room required entering the same code several times. As a smoker, I had to repeat this every time I went outside.
The room felt more like a cell than a hotel room—it was extremely small. There was a capsule coffee machine, but no suitable cup: the only cup provided was too large to fit.
The bathroom was also tiny. I could barely move in the shower, and the cabinet was mounted so low above the sink that brushing my teeth normally was impossible.
The biggest disappointment was breakfast. Instead of hot coffee, toast, eggs, cheese or sausages, a bag of cold food was left outside the door. Coffee had to be made separately. The breakfast box was marked “VEGGIE,” although nobody had asked whether I wanted a vegetarian meal.
To sum up: this place may suit an undemanding introvert who likes complete isolation and does not mind staying in a capsule-sized room. For everyone else, I would not recommend it. Tartu has many similarly priced hotels offering normal-sized rooms, hot breakfast and staff at reception.

2026-07-24 • via Nuitee
H
Helar • solo_traveller • ee
10
2026-07-24 • via Nuitee
K
Ksenia • solo_traveller • ee
10
2026-07-24 • via Nuitee
B
Brit • solo_traveller • ee
9
2026-07-24 • via Nuitee
I
Ismo • couple • fi
8
On
Pros:

Uusi ja siisti

Cons:

Ulko-oven lukko ei toiminut, eikä henkilökunta tehnyt mitään. Eivät edes laittaneet ohjeita, miten pääsee takakautta sisälle.

2026-07-22 • via Nuitee
J
Joseph • family_with_children • ee
10
Very nice.
Pros:

Very good use of space. Breakfast was was also very good. Beds were comfortable.

Cons:

Shower didn’t drain properly. So water leaked out shower cabinet.

2026-07-22 • via Nuitee
E
Elggren • solo_traveller • se
8
2026-07-22 • via Nuitee
M
Margita • couple • lv
1
Awful, dont reccomend, the host was rude and scammed us, we couldnt enter the apartment because the host didnt send is t
Pros:

Nothing, the host didnt send us the codes so we were left on the street

Cons:

The host scammed us, we could not enter the apartment

2026-07-22 • via Nuitee
I
Indrek • family_with_children • ee
9
Pros:

Hea asukoht, suur vannituba.

Cons:

Sool puudus, peauks ei töötanud.

2026-07-22 • via Nuitee
U
Urszula • solo_traveller • pl
10
Bardzo polecam
Pros:

Świetna lokalizacja - niecałe 5 min do centrum. W pokoju było czysto i wygodnie. Był dostępny ekspres do kawy i herbata, co jest dużym plusem :)
Dodatkowo był bardzo dobry kontakt z hotelem.

2026-07-22 • via Nuitee
H
Heigo • solo_traveller • ee
9
2026-07-22 • via Nuitee
E
Elīna • family_with_children • lv
10
2026-07-22 • via Nuitee
K
Kägu • solo_traveller • ee
10
2026-07-22 • via Nuitee
A
Aleksandra • solo_traveller • lv
10
Pros:

Everything

Cons:

Nothing

2026-07-21 • via Nuitee
E
Eglė • couple • lt
10
2026-07-20 • via Nuitee
I
Ilze • couple • lv
10
2026-07-20 • via Nuitee