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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Packed lunches
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Allergy-free room
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Kid meals
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Key access
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Food delivered to guest room
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CCTV outside property
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24-hour security
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Golfing on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Secured parking
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Historic Victorian Charm
Experience the elegance of The Craiglands Hotel Sure Hotel Collection by Best Western, nestled in picturesque grounds near Ilkley town centre. Enjoy modern amenities alongside Victorian grandeur, with free Wi-Fi and parking for a seamless stay.
Culinary Delights and Scenic Views
Indulge in locally sourced dishes at Brasserie 1, overlooking a lush garden terrace. Unwind by the log fire in the lounge bar or savor panoramic views of Yorkshire Moors from select rooms.
Explore Idyllic Surroundings
Conveniently located near Yorkshire Dales and Ilkley Golf Club, our hotel offers easy access to nature and leisure activities. Whether it's a hike to Cow and Calf Rocks or a round of golf, there's something for everyone.
Book now to immerse yourself in luxury and tranquility at The Craiglands Hotel.
This property accepts dogs for an additional cost of GBP 20 per dog, per night.
We have limited availability of pet rooms.
Only pre booked pets are allowed into the hotel.
Dogs have to be on a lead at all time while inside the hotel.
The hotel reserves the right to acceptance of pets into the hotel aye anytime.
In the event of pets defecating in public areas there will be additional charge of £150 added to the guest bill automatically.
Pets are not allowed into the dining areas unless they are registered Guide dogs.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
People no matter the age stay for £20 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Nice location, clean, comfy & nice price
Every thing
Staff were friendly and helpful. The location is brilliant for what I wanted it for.
There is not many staff working at the one time. When you go to reception you have to buzz for a staff member, then that staff working on the bar comes. And it's the same as when you want someone at the bar you have to buzz again and the staff member from reception comes to serve. It put me off drinking and eating at the hotel itself, so I went elsewhere.
The hotel is a lovely Victorian building which is a few minutes' walk from the centre of Ilkley. The staff were very friendly and accommodating, and I was upgraded to an executive room at no extra cost, which was a nice surprise. The room had all the necessaries, and the bed was very comfortable. I had dinner in the hotel restaurant, which was excellent.
Great location, imposing traditional hotel . Ample parking spaces
Nothing
Friendly staff, very comfortable room
Steps very steep from the car park up to the hotel entrance no ramp
The hotel is clean. Staff are friendly good location.
My room was large and only a small heater. I mentioned this to the staff and they said I should’ve asked for a second heater which they would’ve provided.
Cleanliness
Efficiency
Comfy bed
Good breakfast, comfortable bed
Old building rooms, 1960's style facilities, really need updating.
Very comfortable night. Did not have breakfast
nothing
The location is fine, Ilkley is good, value was decently good with my genius discount. Close to the centre of town
Terrible service by staff that struggle with speaking English, room was dirty and only one pillow, radiator broken. Saw member of staff smoking illegal substances in the grounds near the entrance, just awful in general to be honest, stay anywhere else
Very handy for where we wanted to be,
Nothing
The hotel location, facilities and general feel was excellent!
A small thing, but the support bar in the shower was a bit big and got in the way when showering.
We stay at this hotel every time we are in Ilkley.
Great value for money. The staff are so helpful nothing is too much trouble for them. Lovely and clean and always warm.
There is nothing we didn't like.
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